IgluCruise Reviews

Name: IgluCruise
Address: 165 The Broadway, Wimbledon, London Borough of Merton
Rating: 4.78

4.8 Rating 2,910 Reviews

94 %

of reviewers recommend IgluCruise

About IgluCruise:

Established in 1998, Iglu Cruise is the UK's largest independent cruise agent. With over 200 dedicated in-house experts between our offices in Wimbledon and Portsmouth, and homeworkers, offering specialist cruise holidays and deals to over 3000 ports in 30 destinations from over 20 cruise lines. This gives us the best variety of cruises anywhere!
Iglu Cruise is financially secure and is ABTA and ATOL protected.
Providing excellent customer service is at the heart of everything we do.
We value our customers’ feedback and we would like to hear from you.
If you have an existing booking and wish to amend it or discuss please speak to one of our live webchat agents.

You can also view your booking in My Booking and find answers to many questions on our online Help Centre.

Visit Website

Location:

165 The Broadway,
Wimbledon
London Borough of Merton
SW19 1NE

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IgluCruise 5 star review on 14th August 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service as always from iglu. Helped by the lovely Marie today who dealt with my my requests efficiently but also with a great sense of humour,which she very much needed having to deal with a very scatty customers like me. Very knowledgeable staff who will do there utmost to get you the best option available in your budget, nothing is too much trouble. Have always used iglu, will always use iglu.”

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Posted 10 months ago

“It was good to speak to a person who was able to assist me with what I wanted to book and not try and sell me something else, I was more than satisfied with my experience and shall definitely keep using Iglu from now on.”

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Posted 10 months ago

“Very helpful and listened to what I was saying”

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Posted 10 months ago

“Very Helpful, thorough explanation of fly cruise flights an hotels checking I had all details.”

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Posted 10 months ago

“Kate at Iglu Cruise was very helpful and gave us a choice of up to 5 cruises for the canary islands for the dates we wished to travel. Once we had picked which cruise we liked, we booked with the help of Kate.”

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Posted 10 months ago

“Great holiday planners. We had a smooth and easy booking with Dan. Everything was explained in detail, and we were given a direct extension if we ever want to check aspects of the holiday. Highly recommend and I would use again. Thanks Dan!”

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Posted 11 months ago

“Adam has been extremely helpful and friendly throughout my booking. He has given me all the information and advice I needed. As well as emailing me instead of phoning so I could keep the holiday a surprise for my wife's birthday. Adam obviously understands that people don't need to be rushed when they are spending a lot of money. I would definitely recommend him to anyone wanting to book a cruise through Iglu.”

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Posted 10 months ago

“We have used Iglu before and again we have found them very helpful. Would have no hesitation in recommending them to anyone.”

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Posted 10 months ago

“Listened to my question and explained everything clearly”

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Posted 10 months ago

“Friendly and helpful”

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Posted 11 months ago

“Have used iglucruise.com many times and have found the service received to be excellent. I will continue to use them whenever I go cruising.”

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Posted 10 months ago

“Lou made the process of booking my cruise painless and stress free.”

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Posted 10 months ago

“Once I had made my decision the process was seamless they organised and booked all aspects of the cruise tailored to our needs.”

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Posted 11 months ago

“Very easy to use. Booked three holidays with this company. Would recommend.”

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Posted 10 months ago

“Every thing was smooth and efficient”

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Posted 10 months ago

“Iglu cruises- we booked today with Vicky she was professional & charming. It was a real pleasure to have a travel consultant who was knowledgeable & gave us tips regarding our future booking. Thank you very much Vicky & Iglu.”

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Posted 10 months ago

“Very helpful, especially Sara, all explained well, easy process.”

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Posted 10 months ago

“Quick and easy to talk to someone knowledgeable and helpful”

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Posted 10 months ago

“Daniel was super efficient, and it was great to talk to a person.”

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Posted 10 months ago

“We have only ever booked with Iglu and always get fantastic service. Naomi has been brilliant and patient when booking our most recent cruise Thank you!”

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Posted 10 months ago

IgluCruise is rated 4.8 based on 2,910 reviews