IgluCruise Reviews

Name: IgluCruise
Address: 165 The Broadway, Wimbledon, London Borough of Merton
Rating: 4.78

4.8 Rating 2,910 Reviews

94 %

of reviewers recommend IgluCruise

About IgluCruise:

Established in 1998, Iglu Cruise is the UK's largest independent cruise agent. With over 200 dedicated in-house experts between our offices in Wimbledon and Portsmouth, and homeworkers, offering specialist cruise holidays and deals to over 3000 ports in 30 destinations from over 20 cruise lines. This gives us the best variety of cruises anywhere!
Iglu Cruise is financially secure and is ABTA and ATOL protected.
Providing excellent customer service is at the heart of everything we do.
We value our customers’ feedback and we would like to hear from you.
If you have an existing booking and wish to amend it or discuss please speak to one of our live webchat agents.

You can also view your booking in My Booking and find answers to many questions on our online Help Centre.

Visit Website

Location:

165 The Broadway,
Wimbledon
London Borough of Merton
SW19 1NE

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IgluCruise 5 star review on 14th August 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very polite and efficient, with a lot of patience!!”

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Posted 10 months ago

“Very easy site to use. Booking cruise was quick and simple”

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Posted 10 months ago

“Barbara went above and beyond to ensure our mutiple changes to our holiday booking was a seamless experience with everything explained clearly. Thanks a lot.”

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Posted 9 months ago

“The website was very easy to use and once I requested a quote I received a call at the specified time. The person I spoke to (David & Anthony) were very helpful, professional and talked me through the whole process making recommendations when necessary.”

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Posted 10 months ago

“Quick easy and efficient”

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Posted 10 months ago

“Excellent service as always”

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Posted 10 months ago

“We get excellent customer service as well as excellent prices from Iglu. Stuart was really helpful and dealt with all the queries we raised. Very patient, totally professional and ensured we were happy with our purchase. Will definitely be using them again.”

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Posted 10 months ago

“Mark was Professional and courteous gave two quotes and amended changes required for us to move forward with our dream holiday”

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Posted 10 months ago

“Phoned to book a holiday, everything was dealt with quickly and efficiently.”

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Posted 9 months ago

“Good experience with iglu booking and information, Holly was very helpful”

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Posted 10 months ago

“Hi Richard was helpful honest and provided clear advice on our cruise, also understood are requirements. Answer all questions and provide information to make the correct choice”

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Posted 11 months ago

“I knew what I wanted to book and my call was answered quickly and the booking made successfully in a short time. Booked with Iglu many times and always had good service”

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Posted 10 months ago

“Efficient service”

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Posted 10 months ago

“Thank you, Katie , for all your help”

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Posted 10 months ago

“There was a problem with initial booking It was finally sorted by the excellent staff”

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Posted 10 months ago

“Very helpful and rang back to confirm Cruise”

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Posted 11 months ago

“Had three different quotes and Iglu were the cheapest. Chloe the agent I spoke with, was absolutely brilliant. She put a detailed quote together and emailed it to me as we were talking. When I called back later that evening to book the cruise, after getting all three quotes, Chloe's extension number was busy. I left her a short message and she called me straight back as soon as she was free. It took a while to go through all four passengers details, but Chloe was extremely patient and double checked every detail and spelling at every step. All round excellent experience from start to finish.”

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Posted 10 months ago

“The staff at Iglu were very welcoming and informative. My only concern was the long wait for call to answered but nevertheless we booked our cruise.”

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Posted 10 months ago

“Liam the consultant that booked our cruise was very helpful. I wanted 3 cabins in a row and he took time to check all of our options recommended best availability. Very patient, very pleasant. Thank you Liam great job done ?”

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Posted 10 months ago

“Extremely helpful and professional. First class service.”

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Posted 10 months ago

IgluCruise is rated 4.8 based on 2,910 reviews