IgluCruise Reviews

Name: IgluCruise
Address: 165 The Broadway, Wimbledon, London Borough of Merton
Rating: 4.78

4.8 Rating 2,910 Reviews

94 %

of reviewers recommend IgluCruise

About IgluCruise:

Established in 1998, Iglu Cruise is the UK's largest independent cruise agent. With over 200 dedicated in-house experts between our offices in Wimbledon and Portsmouth, and homeworkers, offering specialist cruise holidays and deals to over 3000 ports in 30 destinations from over 20 cruise lines. This gives us the best variety of cruises anywhere!
Iglu Cruise is financially secure and is ABTA and ATOL protected.
Providing excellent customer service is at the heart of everything we do.
We value our customers’ feedback and we would like to hear from you.
If you have an existing booking and wish to amend it or discuss please speak to one of our live webchat agents.

You can also view your booking in My Booking and find answers to many questions on our online Help Centre.

Visit Website

Location:

165 The Broadway,
Wimbledon
London Borough of Merton
SW19 1NE

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IgluCruise 5 star review on 14th August 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Professional and friendly sales advisor. Terri ensured that she got accurate information by phoning up the cruise line.”

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Posted 11 months ago

“Charlotte was very helpful and friendly when we booked our cruise. We returned to IGLU as we had such a good experience with them when we cruised last year.”

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Posted 11 months ago

“Derek was very helpful when booking my recent cruise, answered all my questions with no problem.”

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Posted 11 months ago

“booked a cruise over the phone, spoke to Liam (ref 6471) who explained everything that I needed to know clearly and who emailed all my info within an hour, very impressed with the service provided and would recommend iglucruise to anyone.”

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Posted 1 year ago

“Have been really satisfied with our cruise director Jamie he has been really helpful & done everything possible as always”

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Posted 1 year ago

“I was rather dubious about using Iglu cruise as I’ve only ever booked through main cruise companies so had a lot of questions to ask . I spoke with Jacob who was amazing . He answered all my queries with a polite and honest reply . I respect honesty and authenticity over everything and with Jacob’s honesty I felt reassured I was making the right choice . People like Jacob are sadly a dying breed . He was polite , courteous , honest and also gave me space to listen . He is definitely an asset to the company .”

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Posted 11 months ago

“Efficiently dealt with. Helpful with advice.”

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Posted 1 year ago

“Went through dead easy”

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Posted 1 year ago

“Excellent from start to finish”

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Posted 1 year ago

“Laura was very helpful, helping us choose our cabin and giving us prices for each cabin! Thanks”

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Posted 1 year ago

“Excellent service and a great solo price for my cruise”

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Posted 1 year ago

“Like the staff they are very helpful and the site is easy to use”

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Posted 1 year ago

“Ian Young telephoned me after I did an on line enquiry he was very helpful and thorough and made the booking very easy to make and got us a really good deal on the cruise we wanted”

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Posted 11 months ago

“Maddy was very helpful and found just the right package.”

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Posted 1 year ago

“Derek was very helpful thank you”

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Posted 1 year ago

“We have been booking with you now for over 10 years never had a problem fantastic prices cruise exactly as described lovely helpful polite staff Amanda helped me with my second booking for next year.”

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Posted 1 year ago

“Love booking with Iglu, so helpful and friendly and able to discuss best offers/prices! Prefer booking with Iglu than direct with the cruise lines as you can discuss your needs with them.”

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Posted 11 months ago

“hello..today conversation with iglu company rep.mr.Glenn was so helpful to book our fjords cruise 2025.with all patience he explained in every detail how it works and whats going to be done...im so happy that we will be assisted with for the 2nd time with Iglu Cruises..Gooday to you.”

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Posted 1 year ago

“Very easy booking process, looking forward to seeing the fjords”

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Posted 1 year ago

“Response to my enquiry was swift and honest”

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Posted 11 months ago

IgluCruise is rated 4.8 based on 2,910 reviews