IgluCruise Reviews

Name: IgluCruise
Address: 165 The Broadway, Wimbledon, London Borough of Merton
Rating: 4.78

4.8 Rating 2,910 Reviews

94 %

of reviewers recommend IgluCruise

About IgluCruise:

Established in 1998, Iglu Cruise is the UK's largest independent cruise agent. With over 200 dedicated in-house experts between our offices in Wimbledon and Portsmouth, and homeworkers, offering specialist cruise holidays and deals to over 3000 ports in 30 destinations from over 20 cruise lines. This gives us the best variety of cruises anywhere!
Iglu Cruise is financially secure and is ABTA and ATOL protected.
Providing excellent customer service is at the heart of everything we do.
We value our customers’ feedback and we would like to hear from you.
If you have an existing booking and wish to amend it or discuss please speak to one of our live webchat agents.

You can also view your booking in My Booking and find answers to many questions on our online Help Centre.

Visit Website

Location:

165 The Broadway,
Wimbledon
London Borough of Merton
SW19 1NE

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IgluCruise 5 star review on 14th August 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Was given clear information by Jennifer who was friendly and efficient and helped get us the package we wanted at a competitive price. Very pleased with the service provided. All further information received was clear and well set out.”

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Posted 10 months ago

“Very helpful booking staff. Answered all my questions and was very knowledgeable.”

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Posted 10 months ago

“Laura gave me all the information I required . She was knowledgeable and helpful. Also she returned my call in a short period of time.”

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Posted 10 months ago

“Knowledgeable, friendly, helpful staff.”

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Posted 10 months ago

“Great service and knowledgeable customer service”

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Posted 10 months ago

“Molly-Mae was very helpful when looking for & booking our Caribbean Cruise, nothing was too much for her, she was very friendly & professional & was very good at her job.”

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Posted 10 months ago

“The process was simple, the guidance from Ryan was excellent and our holiday was booked with minimal hassle. It was a pleasure to do business.”

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Posted 10 months ago

“Glenn was very helpful arranging booking after we had paid a deposit on last Royal Caribbean cruise for the next one. All sorted and booked for June 2025 within a very short space of time.”

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Posted 10 months ago

“We rang for a last minute cruise that was almost sold out for the cabins we could afford. The decision process and all the things we needed to do were either completed or fully explained with just the one easy call to Bethany Ellis. We have used Iglu before and will continue to do so whilst the service and price deals remain so good.”

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Posted 9 months ago

“Knowledgeable staff and great product”

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Posted 10 months ago

“Extremely easy to get a quote. The offer of personal assistance if needed was most welcome. Booking was simple and confirmation almost instant.”

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Posted 10 months ago

“Friendly and very helpful nothing was to much trouble”

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Posted 10 months ago

“Phone line answered quickly and efficiently. Helpful and informative conversation. Went through various options for me then provided a quote for the option I picked, which I have since booked.”

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Posted 10 months ago

“What an amazing experience the lady who sort everything did a brilliant job putting flights,hotel, ship and transfers together I,m sorry I forgot her name however she was dedicated to doing a top job I can't thank her enough and I will be booking again what a lovely experience from a professional company.”

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Posted 10 months ago

“The cruise advisor Jamie was very knowledgeable and helpful to put together a great package.”

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Posted 10 months ago

“The representative was very helpful and the process was quick”

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Posted 10 months ago

“So far so good. Very pleasant and polite on phone and in emails. Phoned me back when asked to and handled query quickly.”

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Posted 10 months ago

“Spoke with customer advisor Megan on the phone and explained exactly what I wanted and she listened and then efficiently booked what I had requested.”

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Posted 10 months ago

“Great help from Joanne, made booking easy with good advice.”

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Posted 10 months ago

“Steve was really helpful”

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Posted 10 months ago

IgluCruise is rated 4.8 based on 2,910 reviews