IgluCruise Reviews

Name: IgluCruise
Address: 165 The Broadway, Wimbledon, London Borough of Merton
Rating: 4.78

4.8 Rating 2,910 Reviews

94 %

of reviewers recommend IgluCruise

About IgluCruise:

Established in 1998, Iglu Cruise is the UK's largest independent cruise agent. With over 200 dedicated in-house experts between our offices in Wimbledon and Portsmouth, and homeworkers, offering specialist cruise holidays and deals to over 3000 ports in 30 destinations from over 20 cruise lines. This gives us the best variety of cruises anywhere!
Iglu Cruise is financially secure and is ABTA and ATOL protected.
Providing excellent customer service is at the heart of everything we do.
We value our customers’ feedback and we would like to hear from you.
If you have an existing booking and wish to amend it or discuss please speak to one of our live webchat agents.

You can also view your booking in My Booking and find answers to many questions on our online Help Centre.

Visit Website

Location:

165 The Broadway,
Wimbledon
London Borough of Merton
SW19 1NE

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IgluCruise 5 star review on 14th August 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I got the best deal for the cruise.”

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Posted 10 months ago

“Good customer service. Knowledgeable and pleasant. Hassle free.”

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Posted 10 months ago

“Consultant was very knowledgeable, friendly, and went out of his way to help. Followed up when he said he was going to which is very important.”

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Posted 9 months ago

“Kyle was professional, helpful & friendly. He made the booking process easy.”

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Posted 10 months ago

“It was an absolute pleasure to make our next cruise booking today ( 4/11/24) The staff member (Sarah) who was both knowledgeable about the destination and fully focused on providing good customer service. She excelled in both. Well done”

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Posted 10 months ago

“Quick and easy to book”

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Posted 10 months ago

“Package price. Helpful advisor.”

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Posted 10 months ago

“Iglu secured a 2026 Xmas cruise with P&O via pre-booking and kept me informed during the process. They saved me hundreds of pounds compared with direct booking.”

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Posted 10 months ago

“Stephens enthusiasm for the trip and help when booking our cruise package was so valuable. He made it possible for us to package our wishes for the full trip. Our first booking with iglu and happy with everything at this point.”

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Posted 10 months ago

“Helpful and knowledgeable member of staff who made the whole experience of booking a holiday easy and stress free”

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Posted 10 months ago

“Charlotte was extremely helpful and efficient.”

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Posted 10 months ago

“There was a problem with my booking. It was sorted quickly. I also had a call back to check I'd received the email with the booking reference and other details from the cruise if booked.”

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Posted 10 months ago

“Helpful and easy booking”

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Posted 10 months ago

“Mark was very helpful, calld back when he said he would”

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Posted 10 months ago

“Booking was simple... Clear details provided. Always a great service with both Ian & Chris. I wouldn't book with anyone else. Excellent value for money.”

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Posted 10 months ago

“Good straight forward booking with Marie polite and good quality conversation made booking straight forward”

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Posted 10 months ago

“Enquiring was simple and efficient. Booking was easy , hopefully the cruise will be as good as the customer service so far!!!!”

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Posted 10 months ago

“Recently booked a cruise/stay holiday with William. We were very satisfied with our booking experience, William took us through everything patiently & throughly.”

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Posted 9 months ago

“Laura was very helpful in the booking of our cruise package”

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Posted 10 months ago

“My friends have always booked their P&O cruise holidays through IgluCruise, so based on their recommendation I have just done the same. I tried to do this online but had a query so made a call. Certainly glad I did. I spoke to Liam, who was so professional in his manner. Knowledgeable & very helpful. He listened to my concerns & requirements. I was also very pleased with the advice he gave me. I am very happy with my booking. This was a faultless service.”

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Posted 9 months ago

IgluCruise is rated 4.8 based on 2,910 reviews