IgluCruise Reviews

Name: IgluCruise
Address: 165 The Broadway, Wimbledon, London Borough of Merton
Rating: 4.78

4.8 Rating 2,910 Reviews

94 %

of reviewers recommend IgluCruise

About IgluCruise:

Established in 1998, Iglu Cruise is the UK's largest independent cruise agent. With over 200 dedicated in-house experts between our offices in Wimbledon and Portsmouth, and homeworkers, offering specialist cruise holidays and deals to over 3000 ports in 30 destinations from over 20 cruise lines. This gives us the best variety of cruises anywhere!
Iglu Cruise is financially secure and is ABTA and ATOL protected.
Providing excellent customer service is at the heart of everything we do.
We value our customers’ feedback and we would like to hear from you.
If you have an existing booking and wish to amend it or discuss please speak to one of our live webchat agents.

You can also view your booking in My Booking and find answers to many questions on our online Help Centre.

Visit Website

Location:

165 The Broadway,
Wimbledon
London Borough of Merton
SW19 1NE

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IgluCruise 5 star review on 14th August 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful and polite”

Helpful Report

Posted 10 months ago

“Great service from Iglu and Leanne who listened to what we wanted and tailored the package to our requirements. Very helpful and every part of the package was explained in full.”

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Posted 9 months ago

“All my questions were answered, she was very knowledgeable and very friendly and easy to talk to. 10 out of 10 from me”

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Posted 10 months ago

“Sue was friendly and helpful, all round a good experience”

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Posted 10 months ago

“The young lady I booked with spoke clearly & I understood every single word, She was extremely helpful, & was happy 2go back over anything I was unsure about, her name was Lou & I would definitely use her again?? Thank u IGLU I’m a very very happy customer”

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Posted 10 months ago

“Great experience and lovely lady who talked me through everything to make our Cruise the best”

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Posted 10 months ago

“Dom was really helpful and his experience of travelling on celebrity cruise ships helped me know what to expect for a first time cruiser. Price was also very good compared to competitors.”

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Posted 10 months ago

“Derek has so much patience and is Knowledge, great assest to Iglu”

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Posted 10 months ago

“All good at booking”

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Posted 10 months ago

“Member of Staff very helpful and made us feel like we were very important customers.”

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Posted 10 months ago

“Very helpful.”

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Posted 10 months ago

“Excellent service from sue and helen really forward to our cruise now.”

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Posted 10 months ago

“Needed to change booking , all straight forward . Sorted in no time! Have excellent customer service!!”

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Posted 9 months ago

“Jacob was very helpful and the booking was made very easy”

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Posted 10 months ago

“Sarah was very patient with us , and went through everything and made sure we understood, excellent member of staff you have there .”

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Posted 10 months ago

“They always go out of their way to ensure we are happy and have all the information we need for a great cruise. Great advisers.”

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Posted 10 months ago

“Adam was superb in navigating me through the booking process.”

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Posted 10 months ago

“After making an enquiry online I received prompt and informative emails from Leanne. I spoke with Danielle by phone as I had a few questions about the holiday, all answered. We booked the holiday during the phone call with Danielle. The process is efficient, friendly and professional.”

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Posted 10 months ago

“Very helpful agent, and booking was easy. Not booked with Iglu before but will book again.”

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Posted 10 months ago

“Rihanna was professional, patient and very helpful with my cancellation and rebooking scenario. A pleasure to deal with.”

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Posted 10 months ago

IgluCruise is rated 4.8 based on 2,910 reviews