IgluCruise Reviews

Name: IgluCruise
Address: 165 The Broadway, Wimbledon, London Borough of Merton
Rating: 4.78

4.8 Rating 2,910 Reviews

94 %

of reviewers recommend IgluCruise

About IgluCruise:

Established in 1998, Iglu Cruise is the UK's largest independent cruise agent. With over 200 dedicated in-house experts between our offices in Wimbledon and Portsmouth, and homeworkers, offering specialist cruise holidays and deals to over 3000 ports in 30 destinations from over 20 cruise lines. This gives us the best variety of cruises anywhere!
Iglu Cruise is financially secure and is ABTA and ATOL protected.
Providing excellent customer service is at the heart of everything we do.
We value our customers’ feedback and we would like to hear from you.
If you have an existing booking and wish to amend it or discuss please speak to one of our live webchat agents.

You can also view your booking in My Booking and find answers to many questions on our online Help Centre.

Visit Website

Location:

165 The Broadway,
Wimbledon
London Borough of Merton
SW19 1NE

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IgluCruise 5 star review on 14th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good professional service. efficient and helpful.”

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Posted 11 months ago

“Very helpful and knowedgeable.”

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Posted 11 months ago

“A very professional cruise person, Amber took her time to go in detail with us both.”

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Posted 11 months ago

“we always use iglu cruises for the best advice and support”

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Posted 11 months ago

“Very helpful and kind staff”

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Posted 11 months ago

“Well organised and we saved money !”

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Posted 11 months ago

“Alex, the Iglu representative was friendly, professional and really helpful with my booking, I can thoroughly recommend Iglu.”

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Posted 11 months ago

“Informative and knowledgeable”

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Posted 11 months ago

“very capable agent not pushy, straightforward process”

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Posted 11 months ago

“Havn’t had my cruise yet, but speaking to Seren at Iglu, she made the booking so easy and found the best cabin that suited our needs. First class customer service.”

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Posted 11 months ago

“Derek was very informative professional and polite He was open and honest without pressurising me He was very responsive and patient around my questions A really positive first experience of booking with Iglu despite cruising for years Looking forward to our new year Caribbean cruise thanks to Derek We will be back”

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Posted 11 months ago

“Easy to talk to. All my questions answered.”

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Posted 11 months ago

“Kevin was very helpful friendly and professional”

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Posted 11 months ago

“Booked our cruise with ease . No problems.”

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Posted 11 months ago

“Bethany is an amazing sales representative! She is so helpful and patient!”

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Posted 11 months ago

“Simple booking procedure with good information and facilities. The operator was unable to phone me back when she arranged to but due to the link in the quote she sent me I could easily complete the booking myself online.”

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Posted 11 months ago

“Alex was extremely polite and helpful and I was able to quickly book the cruise that I needed within 10 minutes. I am a returning Iglu customer and would definitely recommend as you do get some discounts that you won't when booking with the main cruise lines.”

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Posted 11 months ago

“Very easy to book with Planet Cruise, whenever you need to speak to someone you can and all my questions are answered, the staff have always been very helpful. We have booked through them for sometime.”

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Posted 11 months ago

“Simone was very helpful in booking our cruise to the Caribbean and back. We shall certainly ask to speak with Simone next time we book with Iglu ! Overall a very pleasant experience. Thanks Simone”

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Posted 11 months ago

“all clear information given”

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Posted 11 months ago

IgluCruise is rated 4.8 based on 2,910 reviews