IgluCruise Reviews

Name: IgluCruise
Address: 165 The Broadway, Wimbledon, London Borough of Merton
Rating: 4.78

4.8 Rating 2,910 Reviews

94 %

of reviewers recommend IgluCruise

About IgluCruise:

Established in 1998, Iglu Cruise is the UK's largest independent cruise agent. With over 200 dedicated in-house experts between our offices in Wimbledon and Portsmouth, and homeworkers, offering specialist cruise holidays and deals to over 3000 ports in 30 destinations from over 20 cruise lines. This gives us the best variety of cruises anywhere!
Iglu Cruise is financially secure and is ABTA and ATOL protected.
Providing excellent customer service is at the heart of everything we do.
We value our customers’ feedback and we would like to hear from you.
If you have an existing booking and wish to amend it or discuss please speak to one of our live webchat agents.

You can also view your booking in My Booking and find answers to many questions on our online Help Centre.

Visit Website

Location:

165 The Broadway,
Wimbledon
London Borough of Merton
SW19 1NE

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IgluCruise 5 star review on 14th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The process was simple, the guidance from Ryan was excellent and our holiday was booked with minimal hassle. It was a pleasure to do business.”

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Posted 10 months ago

“The booking process has been most helpful . We needed a change in the bed configuration, we found the process very easy.”

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Posted 10 months ago

“Laura was brilliant I had loads of questions and she was really helpful and knowledgeable. I've got the holiday of my dreams booked with Iglu. There was lots of things I didn't know was possible add ons like extra days added to the end stay, but Laura mentioned and costed all options for us. Brilliant service I will be using Iglu again for my booking in 2026!”

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Posted 10 months ago

“Excellent service from Chris”

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Posted 10 months ago

“Seren understood my requirements and was able to book my chosen cruise. Very helpful”

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Posted 10 months ago

“Very good service from Ryan”

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Posted 10 months ago

“Easy to do business with”

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Posted 10 months ago

“Kind, helpful, courteous & patient”

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Posted 10 months ago

“This is the second time we have used Iglu, both occasions have been fast, efficient and simple. The operators have a comprehensive grasp of their service. We can’t fault them.”

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Posted 10 months ago

“was easy to book but said I would receive confirmation within an hour. this did not happen. It was there this morning though and have now booked parking”

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Posted 10 months ago

“Excellent communication -timely and very helpful.”

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Posted 10 months ago

“Friendly, helpful, informative staff. Clear speaking.”

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Posted 10 months ago

“Millie Stone was very helpful.”

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Posted 10 months ago

“Seb was very helpful in explaining issues, answering questions and negotiations on price.”

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Posted 10 months ago

“Very polite, helpful and knowledgeable when making the booking.”

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Posted 10 months ago

“Great customer service from Berni who was very helpful re-arranging my booking”

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Posted 10 months ago

“Excellent service has usual. I always book cruise with iglu these days.”

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Posted 10 months ago

“Excellent service, used them twice and would use again ⛄️ ?️”

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Posted 10 months ago

“Great assistance, clear booking.”

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Posted 10 months ago

“Really helpful and made the booking process stress free”

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Posted 10 months ago

IgluCruise is rated 4.8 based on 2,910 reviews