IgluCruise Reviews

Name: IgluCruise
Address: 165 The Broadway, Wimbledon, London Borough of Merton
Rating: 4.78

4.8 Rating 2,910 Reviews

94 %

of reviewers recommend IgluCruise

About IgluCruise:

Established in 1998, Iglu Cruise is the UK's largest independent cruise agent. With over 200 dedicated in-house experts between our offices in Wimbledon and Portsmouth, and homeworkers, offering specialist cruise holidays and deals to over 3000 ports in 30 destinations from over 20 cruise lines. This gives us the best variety of cruises anywhere!
Iglu Cruise is financially secure and is ABTA and ATOL protected.
Providing excellent customer service is at the heart of everything we do.
We value our customers’ feedback and we would like to hear from you.
If you have an existing booking and wish to amend it or discuss please speak to one of our live webchat agents.

You can also view your booking in My Booking and find answers to many questions on our online Help Centre.

Visit Website

Location:

165 The Broadway,
Wimbledon
London Borough of Merton
SW19 1NE

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IgluCruise 5 star review on 14th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Molly May was very helpful and chatty. Kept in touch with me but didn’t overdo it.”

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Posted 10 months ago

“Berni and the team listened and delivered, thank you very much and we look forward to a memorable adventure and seeing those elusive Northern Lights!”

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Posted 10 months ago

“Efficient and very helpful- nothing was a problem looking at all price options”

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Posted 10 months ago

“My query was dealt with promptly and in a friendly manner. My quote and service was first class.”

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Posted 10 months ago

“Monica was knowledgeable and answered our questions and pleasant”

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Posted 10 months ago

“Friendly and helpful staff.”

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Posted 10 months ago

“Bernie in the retention team was first class. Helpful, informed and very amenable”

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Posted 10 months ago

“Kate at Iglu Cruise was very helpful and gave us a choice of up to 5 cruises for the canary islands for the dates we wished to travel. Once we had picked which cruise we liked, we booked with the help of Kate.”

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Posted 10 months ago

“Helpful and responsive, we wanted to add an additional day to our trip which was no problem and great price!”

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Posted 10 months ago

“We have recently booked our 2nd cruise through Iglu. It is a very easy process, with support available if required. Great deals available. It was a seamless process from booking to being on the system of the cruise provider and being able to access the booking on their website/app”

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Posted 10 months ago

“We have never done a cruise before. Stephen, fro Iglu called me to discuss the cruise, and made me feel so much at ease. He went through everything professionally and politely, and even had a good laugh when I told him we were virgins to cruises. We are so looking forward to our first Caribbean cruise with a 2 night Miami stay. Thank you.”

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Posted 10 months ago

“Excellent service and a great price”

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Posted 10 months ago

“Prompt phone call Very polite gentleman, dealt with my questions and easy to make the booking with”

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Posted 10 months ago

“Friendly and knowledgeable agent. All questions answered and I felt like a valued customer.”

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Posted 10 months ago

“Quick and knowledgeable service”

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Posted 10 months ago

“Very quick response to request for a quote. When we actually booked Daniel was very efficient.”

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Posted 10 months ago

“David was extremely helpful from my first enquiry through all of my questions and stayed late to process my booking. Nothing was too much trouble and he found us a great deal.”

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Posted 10 months ago

“Derek was pleasant and really helpful”

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Posted 10 months ago

“Friendly, informative, quick service”

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Posted 10 months ago

“Amanda was really helpful”

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Posted 10 months ago

IgluCruise is rated 4.8 based on 2,910 reviews