“I, unfortunately did not have a good experience with Koala. My Lucy was almost 3 weeks without her apoquel. Apparently a mix up on your side. I had talked to someone about 3 weeks ago and got the email and rx straightened out. She said it was on its way. Not the case so I called again about a week ago and apparently things were not straightened out. However, apology from your employee and 7-8 days later I finally got it. Unsure if I’ll use you again , it was way too long for my dog to go without her meds.”
“I had issues with getting my pets prescriptions on time from Chewy. Koala health is quick, easy and works with my vet. I am so happy to be able to get their medicine directly through my vet with Koala Health.”
“I have two other dogs with prescriptions and its been impossible to get them setup with Koala. I still go to our veterinarian to request these two additional prescriptions. And why do you make it impossible to seek refills when the medication is not a controlled product such as Apoquel.”
“I ordered a inhaler chamber. It was very well packaged to protect against damage. Shipping was fair as this was a replacement and not needed immediately.”
“Every time I've contacted Koala health regarding my dogs prescription. They've been extremely helpful. They make it really easy to get my dog's prescription.”
“Koala Health is wonderful! The website is easy to navigate. I love that it saves my pets information which makes it easy for reorders. Shipping is also fast.”
“I’ve relied on Koala Health for my dog’s prescription medication for about three years now. I appreciate the convenience of automatic orders and tablets that are split and prepackaged by date and time. They alert me well in advance when a new script authorization is required from my vet so I never miss a dose of vital heart medication. Pricing is very competitive, but I would appreciate advance notice of a price hike such as the one that occurred several
months ago. I have recommended Koala Health to friends and to other clients at my vet’s office.”
