“Great Customer support. I had a question about a particular medication and manufacturer, and received an excellent response. Sophie the cat says Thank you!”
“I was very excited to find Composure Pro. I did a search online and Koala was the one place I found it. I immedieately ordered 2 bags. The service was excellent and the product arrived in a timely manner. There are instances where my dog gets a bit over stressed. Composure Pro takes the edge off - Feeny is able to handle the situation and that in turn increases his confidence. Thank you Koala Health for carrying this item. Feeny thanks you too!”
“Online experience was great. Communicated through the whole order and delivery process. Packaging great and meds labeled for each dog. Happy with my first purchase!!”
“Great conversation (over the phone with a person!) and answered my questions quickly and took care of my order. Refreshing to speak with someone rather than trying to navigate AI. Received my order promptly. Couldn't ask for a better experience.”
“Excellent!! Thank you so much for making this so easy for us! My Alex depends on her Probiotic of course, so it is so reassuring to know that Koala Health is so dependable. We very much appreciate everything that you do!”
“It was such a fun surprise to see the bandanas for our boys in the box! We loved the hand written note welcoming us to Koala. So neatly packaged and the overall presentation of everything feels so thoughtful and caring. You have won a customer with us! Thank you!”
“The ordering and delivery process went smoothly. The staff was helpful and profesional. When the medication arrived, I expected to find written information related to possible side effects when taking the medication. How can I access this information? I want to be sure to be aware of any potential side effects that should be reported to Sasha's vet.”