“The medication arrived on time but it was hot, the box that you sent with USPS didn't have any note that said medication ( keep in a cool place or don't put in hot place), I was following the tracking and waiting for it outside close to Mailbox but it was hot then I put it in the garbage, I can't give my dog a medication in that condition.”
“My recent purchase of Truprofen is not what I expected or have had in the past. The pills are very small making giving a half pill twice a day to my dog difficult as the pretty much crumble when you try to cut them in half. Like the price but would not order these again.”
“I received my cats medication about a month after I ordered it, so over a month after their vet appointment. I had reached out because it was the day of the expected delivery and my package showed it was still in another state, but no one got back to me until the next week. Then I was informed that my package was lost. By then I had to purchase flea medication for my cats elsewhere because I could not make them wait any longer.”
“Very pleasant call from employee explaining and explaining how Koala works. Very helpful with account and I loved the 1st time discount! Product arrived promptly. Looking forward to future business.”
“Yes I was not notified a shipment was being charged and sent to me. When I notified you I was told that there was nothing that could be done since it was not a month pre shipment. I am still not happy and before i even knew who “Koala” was, file a claim with my bank about fraudulent charges.”
