“I mean it was good seevice, but I'm giving you 4 stars cause I tagged you guys on Instagram with a picture of my dog Captain wearing his Koala bandana you guys sent us. It was super cute, and you didn't feature it. 😔
“I encountered misleading pricing and product quantities that felt like a bait-and-switch. Resolving the issue required involving a third party, and I ultimately had to order the medication from another provider. I won’t be using Koala Health again and would strongly recommend looking elsewhere.”
“Excellent customer service. Quality product, great value, and the customer service is exceptional, which is rare these days. Anytime there has been the slightest issue, they take care of it right away.”
“Our dog choked on one of the Dental Enzymes. When I reached out they basiclaly just apologized but didn't offer a refund or a different product. Especially after spending nearly $20 on the item.”
“Prescription was left in “verifying “status for almost a week before I called only to be told that they were waiting for someone to call them! Come on guys you can do better than that and reach out to us if there is an issue”
