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Koala Health Reviews

4.6 Rating 15,782 Reviews
91 %
of reviewers recommend Koala Health
Koala Health 5 star review on 11th October 2025
Cynthia B
Koala Health 5 star review on 18th September 2025
Frank M
Koala Health 5 star review on 12th September 2025
Toni S
Koala Health 5 star review on 9th September 2025
Kim K
Koala Health 5 star review on 9th September 2025
Kim K
Koala Health 5 star review on 23rd August 2025
Toni M
Koala Health 5 star review on 23rd August 2025
Toni M
128
Anonymous
Anonymous  // 01/01/2019
The ordering process was super easy and when my package arrived it was packaged so nicely. I was very impressed with your service
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It was very easy navigating the website and placing my order
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Easy to order. Communication was good. Delivery on time and packed well.
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(Boston, 02111) -
I was dissatisfied with how long for the hw meds to arrive
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It took a month.😳
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(Boston, 02111) -
Good service!
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(Boston, 02111) -
2 weeks after submitting order from veterinary for pain medication I still haven't received it, says delivery tomorrow. This after numerous texts,msg & phone calls with both parties. Never had a problem with other providers. Hpe thing's or I will.
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(Boston, 02111) -
Easy, my vet is part of it
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(Boston, 02111) -
Went well and I received the medicine I ordered. Personally I thought it took a long time to receive after ordering, I realize it takes time to get ahold of my Vet and other things, but it seemed way longer than I had anticipated. Thank you for seeing it through.
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They are very prompt. When I call they are extremely helpful
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Great service for long standing medications. The only reason I wouldn’t use Koala would be for meds that need to be started right away.
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My dog did not like the heartworm med sold by her vet. Luckily they partner with Koala which sell one she likes. Very convenient to have shipped.
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The representative that I spoke with concerning my order was very courteous and professional.
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(Boston, 02111) -
I have ordered twice now from Koala as recommended by my vet. Both times it took an extremely long time to receive my order for my pet's medication. Almost 3 weeks. It says fast shipping but they don't tell you that it is being shipped by ground. The first time I had to pay for another vet visit because the medication did not arrive in the quoted time frame. They are located on the east coast so if you live on the west coast good luck. I will be looking for another pharmacy.
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(Boston, 02111) -
Very easy and great prices, thank you!
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I would reccommend Koala to anyone looking for a pet prescription. They have the best prices I could find and also the best customer service. They always email me when my order has been filled, and when it has shipped and delivered. It ships out on the same day every month and always arrives on time. So thankful for this company for helping keeping my little doggie healthy!
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(Boston, 02111) -
Great service and you send what is ordered.
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(Boston, 02111) -
Easy to use. Received quickly
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It was easy to navigate the website to purchase the meds and supplements for the dogs.
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(Boston, 02111) -
Good customer service. Ease of getting home delivery free shipping.
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Koala Health is rated 4.6 based on 15,782 reviews