“Customer service was excellent when I ordered Heartguard for my 2 dogs. I received excellent notice of shipping and received the order in a timely manner. And it was a wonderful surprise to receive 2 Koala bandanas with my order! Thank you!”
“initial order took quite a while but suspect it was bc veterinary office took time to confirm Rx. Otherwise, it was great- detailed info provided with shipment.”
“It was very convenient and conversation between Koala and our vet was very nice. I appreciate the email to confirm my order and it was delivered quickly.”
“I had just placed my very first order with Koala and and my kitty passed away before I received it. I let koala know and they expressed their condolences and issued a refund before it even arrived. Very compassionate company during a difficult time. Thank you.”
