“Great staff and customer service. It would be nice to be able to set subscription cadence on their website. It’s not a total inconvenience to call for each refill but it would be nice to set it up for a timeframe other than 4weeks.”
“Great prices; quick delivery; very convenient. Only problem was somehow, my order was submitted twice, but thanks to your quick email updates, I was able to cancel before it was processed and mailed. Everything is good now, and I am still very happy with the service and value that you provide.”
“The package arrived intact with all the dogs' meds inside. Plus dogs' scarves, which was a treat for the dogs.
Also a receipt for all the dogs' meds inside the package.
Koala is very professional and prompt!
Thank you so much.”
“I likw to be able to call my vet and have HER deal with the pet pharmacy, instead of my having to communicate first with the vet, then three times with the pharmacy. Time-wasting for me.”
“I liked using you all for the first time! My only real complaint is that when there was an issue with my prescription, I was never contacted about it. I only found out my checking the order after realizing it still hadn't come for days. I would have just liked an email or phone call reaching out to let me know i needed to do more! Otherwise, it was an easy process and I appreciate it!”
