“Had a problem with creating an account, reach out for assistance that never got, but out of the blue I was able to get it other than that I was please, let's see how it goes thank you.”
“The only thing I would change is the price for existing customers. There are always coupon codes for new customers but not for autoship on existing customer orders. My dog has to have this medication or he will die and it is very expensive and we are on a fixed income.”
“My experience with Koala has been positive and I would recommend them.
I would like the refill process for my next order to start 7-10 days earlier, as I was running very low on my dog’s meds before they arrived.”
“It took a little longer than expected to get my order shipped but once shipped it was here in a couple days. The order was correct and well packaged for shipping. The bottles are marked legibly.They sent a cute bandana for our fur baby. I will be saving about $40. a month by getting my meds from them. I will continue to get all routine meds for our dogs from Koala. Thank you Koala!”
“My only request is that I be notified when an issue arises. My vet only approved 3 boxes of meds not the 4 I requested but I wasn't notified. I only found out when I tried to log on and track my order since I hadn't received a shipping notification.”
