“I placed an order with luggage superstore, but didn't receive any shipping information till a much later date! I had to ask regarding this via an online chat. The item I had ordered did eventually arrive at the time they had specified. The luggage itself seemed a little smaller than advertised regarding the listed dimensions, but due to its double deck design I assume that the bag will be able to expand/carry the given listed weight. The bag's inbuilt lock was also set wrongly under various digits, so I had to second guess that the combination would of been initially set to 000 at the start. Luckily it did work, otherwise I wouldn't of been able to use the bag without having to get back in contact with Luggage superstore. Overall I think the item was very overpriced for its size, but offers a 3 year guarantee! time will tell this with the outcome. I would recommend Luggage superstore, and more variety for future comparisons available would also be good for them i.e. more brands available/luggage types. I would also recommend better communication with regards to as and when the item will be shipped after payment.”
“Absolutely outstanding!! Easy to navigate website, wide range of luggage available and prompt dispatch and receipt of ordered goods (24 hours!!). Product well packaged and excellent quality. Would highly recommend!!”
“Very good when ordering something off the website. But when it was actually delivered, the bag itself was just in the box, just the box and the bag, no plastic to cover the bag. Also no key to be able to use the zip lock code. I expected much better packaging with everything that should be inside for the money that I spent on it. But it’s a really nice bag.”
“Very prompt delivery. I had a problem with the suitcase however, it was sorted very quickly by helpful and polite staff. I will recommend Luggage Superstore to friends when they are looking to buy new suitcases.”
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