“Ordered matching Joules cases for my wife. They arrived promptly, and she is delighted with both products. A bonus was the fact that Lugsge Superstore was much cheaper than other suppliers!”
Hi,
I hope you are well.
Thank you so much for your kind 5 star review, we are very thankful for this.
We love to facilitate a fast delivery whenever possible.
Have a lovely evening.
-Laura
Hi Claire,
Thank you for your 5 star review! I am sorry to hear the packing was open, all deliveries are sealed shut by a member of staff from the warehouse. If your item is damaged at all please get in touch via customerservice@luggagesuperstore.co.uk
-Laura
“I hadn’t bought anything from this company before. They were the only one that had the Radley bag I wanted in stock. It arrived promptly but when I went to use it the clip on the cross over strap was broken. I emailed customer services who responded within minutes. They arranged a new clip to be sent to me direct from Radley. Fantastic customer service. Fully recommend”
Hi Barbara,
Thank you for your 5 star review! I am sorry to hear of the issue with your item, I am pleased we were able to resolve this efficiently for you.
-Laura
“The suitcase came very quickly and I’m very very pleased with how light it is. The wheels are high off the ground, it wheels very nicely over hard ground and the self contained lock is nifty and appreciate also being able to add my own extra padlock.”
