Mail Manager Reviews

Name: Mail Manager
Address: 78 Whitfield Street,Fitzrovia,London,Greater London,W1T 4EZ, London
Rating: 4.29

4.3 Rating 481 Reviews

84 %

of reviewers recommend Mail Manager

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Joseph.Soper@Mailmanager.com

Location:

78 Whitfield Street,Fitzrovia,London,Greater London,W1T 4EZ
London
W1T 4EZ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Works well most of the time and when it does - it’s very useful.”

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Posted 4 years ago

Thanks very much for your feedback Martin, we are glad we can help!

Posted 4 years ago

“I find it more frustrating than anything. I have 5000 emails, and whenever I try to batch file things it locks up or just doesn't execute. So in reality I have to file old emails 1 by 1......... Also customer service keeps referring to me as Blaine, and this survey even says Blaine - I am not Blaine.”

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Posted 4 years ago

Hi, thanks for giving us a review. I'd like to investigate this further to see if there's anything we can do to help, so I'll put our Support team in touch with you. Thanks, Alex

Posted 4 years ago

“It works well at finding specific emails. If (unsurprisingly) you can remember enough criteria about the message, like what key words might be in it, who you sent it to, roughly when you sent it. It will trim a list down very fast with this stuff and pull a lot of hay off the needles. But if you can't remember some key stuff like that , you're in trouble regardless of the product you choose for this job.”

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Posted 4 years ago

“Hard to keep the review short, as it's an amazing piece of software. We use it for work, makes collaboration so easy when everyone has access to all the info. I wouldn't change anything about it, but I'm giving it 4 stars because I wish there was a Mac version or a mobile version for both Android and iOS.”

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Posted 4 years ago

Hi Alex! Thank you for that feedback, we really appreciate it. Keep your eyes peeled as we will be releasing a new mobile app feature that works with SharePoint on both Android and iOS soon!

Posted 4 years ago

“Makes email management simple.”

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Posted 4 years ago

“We would be lost without it. Easy to save emails to project files, easy to find emails on specific topics with the search facility.”

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Posted 4 years ago

“This program works well for us.”

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Posted 4 years ago

Thank you for your feedback, we really appreciate it!

Posted 4 years ago

“Absolutely indispensable , can't imagine working without. Pays for itself multiple times over. Only regret is we didn't get it sooner.”

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Posted 4 years ago

“Very helpful software and great customer service.”

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Posted 4 years ago

“Very happy with this software”

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Posted 4 years ago

“We have used”

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Posted 4 years ago

“Really good application for organising emails into folders so that they can be viewed by the whole team. The application is easy to use with a range of personalisation settings. It nicely solves the problem of having important project information saved only to one person's email account. It does slow down opening of Outlook by a few seconds (as Microsoft keeps reminding me) but this has never been a problem.”

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Posted 4 years ago

“Must have product. I installed it at my previous company 10 years ago, and couldn't imagine not having it.”

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Posted 4 years ago

“Powerful, but takes too long. Not well suited to our business.”

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Posted 4 years ago

Hi, I'd like to hear about this issue in a bit more detail. I've asked our Support team to contact you to explore this further and see if there's anything we can do with regards to speed. Kind Regards, Alex

Posted 4 years ago

“Product is good but the new licencing and way that is sold to customers is dishonest!!”

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Posted 4 years ago

Hi Mark, Thank you for your honest feedback. We have changed our renewal model this year as we feel that due to the pace of change in our industry, and the fact that our software needs regular updating to keep up with Outlook, a subscription based model was more suitable. On our previous model, licences were bought on a perpetual basis and we felt that it could be seen as misleading to expect the software to work forever without the annual upgrades. I hope this helps you to understand our motives behind the change, and reassure that it was for honest reasons. In addition to this, our latest version has an auto-upgrade feature to ensure that everyone has access to an up-to-date version of Mail Manager. Kind Regards, Alex

Posted 4 years ago

“Very god software, invaluable for sharing information in a team environment. An app for mobile devices would be a welcome addition.”

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Posted 4 years ago

Thank you for that feedback, we really appreciate it! Keep your eyes peeled as we will be releasing a new mobile app feature that works with SharePoint!

Posted 4 years ago

“Pretty good filing tool. sometimes inserts friction into movement of files”

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Posted 4 years ago

Hi Peter, thanks for your feedback. If Mail Manager is running slowly, it may be worth checking that you're on the latest version (V10). Many Thanks, Alex

Posted 4 years ago

“I use it every day.”

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Posted 4 years ago

“Mail Manager is just what we had been looking for!”

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Posted 4 years ago

Thank you for your feedback, we are glad you are enjoying it!

Posted 4 years ago

“After being a long term user of Mail Manager and being the decision maker and budget holder getting it into engineering company I previously worked for, I have been a very long term advocate for Mail manager. I also use it at home for many year as its just so powerful and helpful, to the point I do not want to be without it. Version 10 upgrade has stopped mail manager from working and after numerous emails with support to fix it, it's still refusing to file anything, but I can search. I'm also been told that support for IMAP / SMTP is being removed meaning I cant use the software any more, after over 10 years of filing, and no communication to existing customers about this. A very sad day and being forced to look at alternate applictions, of which there are very few. I will continue talking to support in the hope they can get it working but not holding out much hope..”

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Posted 4 years ago

Hi Andy, Thanks for your feedback, I'm sorry to hear that you're unable to use Mail Manager to its full extent after being a long-time user. I'll see what I can do on our end to help this issue with Version 10. I'll contact you via email if we have any information that may help. Kind Regards, Alex

Posted 4 years ago

Mail Manager is rated 4.3 based on 481 reviews