More Handles Reviews

Name: More Handles
Rating: 4.89

4.9 Rating 4,041 Reviews

99 %

of reviewers recommend More Handles

4.9

Based on 4,041 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

More Handles 5 star review on 10th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I did not keep my ordered items (as found something more suitable). However, I emailed the company with some questions regarding returns and received informative and helpful advice.”

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Posted 9 months ago

Thank you Donna for your 4 star rating of More Handles! I'm glad to know that even though you didn't keep your ordered items, you were still satisfied with our customer service when it came to answering questions.

Posted 9 months ago

“It was alright. Goods a bit longer being delivered than promised.”

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Posted 9 months ago

Thank you, Roger, for rating More Handles with 4 stars. We apologize for the goods taking longer than expected to deliver. We appreciate your feedback and your business.

Posted 9 months ago

“Great solid, well made handles at a very good price.”

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Posted 9 months ago

Thank you so much for the 4 star rating, Lucia! We are very pleased that you like our great solid, well-made handles at a very good price.

Posted 9 months ago

“It was exactly what I ordered and did the job well”

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Posted 10 months ago

Thank you David for your 4 star rating of More Handles. I'm glad that your order was exactly what you expected and that it did the job well.

Posted 10 months ago

“Great product, good service and very fast to respond when there was a minor issue.”

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Posted 10 months ago

Thank you for taking the time to rate our business with 4 stars and for your compliment on our product, service and fast response time to a minor issue.

Posted 10 months ago

“Arrived in good time.”

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Posted 10 months ago

Thank you Judy for your 4-star rating of More Handles! We are glad to hear that your purchase arrived in good time.

Posted 10 months ago

“The order came promptly but was the wrong item but More was very good at finding the issue and replacing the handle quickly it would have been 5 stars apart from the wrong item sent”

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Posted 10 months ago

Thank you so much, John, for being a repeat customer and for rating us 4 stars despite the wrong item being sent. We're so glad that we were able to resolve the issue and get the right handle to you quickly!

Posted 10 months ago

“Website and delivery were fine”

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Posted 10 months ago

Thank you so much for giving More Handles a 4 star rating. We really appreciate you taking the time to rate our website and delivery services. Kind regards, Holly

Posted 10 months ago

“Very efficient, thank you”

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Posted 1 year ago

Thank you so much for taking the time to leave a 4-star rating for More Handles! We appreciate your feedback and are pleased that you find our services to be very efficient. We look forward to seeing you again in the future! Kind regards, Holly

Posted 11 months ago

“Customer service was A1. Eventhough i t was a small order but I needed urgently to finish a job. Happy with product and description was spot on.”

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Posted 1 year ago

Thanks so much for your 4 star review, Dean! We really appreciate your business and are glad to hear that you were happy with the product and description.

Posted 1 year ago

“Very good service and towel ring good quality”

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Posted 1 year ago

Thank you so much for giving More Handles a 4-star rating! We really appreciate your kind words about the quality of our towel ring and the very good service you've received. Kind regards, Holly

Posted 1 year ago

“Great, arrived on time and as described”

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Posted 1 year ago

Thank you so much Karen for your generous 4 star rating! We are glad to hear that the product arrived on time and as described; it is always a pleasure to have a returning customer! We hope to serve you again soon!

Posted 1 year ago

“Very unusual door knobs which look great. One arrived damaged despite very good packaging but replacement arrived promptly with good communication.”

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Posted 1 year ago

Thank you for leaving us this review. We are so glad to hear that you liked our very unusual door knobs; sorry to hear that one arrived damaged. We appreciate your patience while we sent a replacement promptly and with good communication. Kind regards, Holly

Posted 1 year ago

“Handle could be perfect replacement for the Weiser handle in place, but unfortunately the spindle is too large for the old door latch which is longer than the replacment.”

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Posted 1 year ago

Thank you, Wendy, for the 4-star rating of More Handles! We are sorry to hear that the spindle is too large for the Weiser handle replacement. Kind regards, Holly

Posted 1 year ago

“The product came in on time and of good quality. I found the postage cost bit excessive”

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Posted 1 year ago

Thank you for your 4 star rating, Vijay! We are delighted to hear that the product came in on time and of good quality! Kind regards, Holly

Posted 1 year ago

“The handle to our on-suite door needed replacement and I noted that it was made by Carlisle Brass, so I looked up the specification and easily found the correct part. I therefore ordered it. The item was delivered promptly and was exactly as specified. Replacement was simple and we also have the other half of the pair should we need it in the future. The only fly in the ointment was that the shipping company, DPD, imposed a hefty charge for shipping to the "Highlands and Islands". Well, we are not IN the Highlands or Islands, they start some 35 miles away. We are in Moray, so this should not be happening at all. In addition, unfair overcharging is a known issue and is being addressed by the Scottish Government. The "Fair Deliveries" web site - https://fairdeliveries.scot/ - makes it possible to determine whether or not a supplier will make a surcharge for delivering to selected Scottish postcodes so we would suggest that More Handles should use the facility to choose a delivery company that does not impose an unfair surcharge on shipments to certain Scottish locations. You are only just over the Border after all!”

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Posted 1 year ago

“More Handles are very efficient processing orders plus speedy delivery equates to a good company to deal with. Very good quality and vast range of Handles and knobs.”

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Posted 1 year ago

Thank you, Henry, for your 4 star rating of More Handles! We are glad to hear that our efficient processing of orders and speedy delivery has led to a good experience. We strive to provide a wide range of quality handles and knobs for our customers and we appreciate your loyalty! Kind regards, Holly

Posted 1 year ago

“Handles great. Would have been nice to have the screws provided. Yet to put them On as I now have to find the right screws. As I have a disabled husband that requires constant attendance it will be ages before I can go and buy them.”

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Posted 1 year ago

Thank you for your 4-star rating, Patricia! We really appreciate your loyalty as a returning customer. We are sorry to hear that the screws were not provided and understand how it can delay the installation process. We hope your husband's health is doing alright and that you can get the right screws soon.

Posted 1 year ago

“They have a very informative website, fairly competitive pricing and quick delivery”

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Posted 1 year ago

Thank you so much for your kind words and taking the time to rate us 4 stars. We are so glad to hear that you have been finding our website informative, our prices competitive, and our delivery times fast! We really appreciate you being a repeat customer and for your continued support. Kind regards, Holly

Posted 1 year ago

“good service - my only regret is that shutter hooks ar handed hooks so that they come down to the right - ideally I would like a choice. You can fit them in reverse but then the screw detent is facing the shutter surface.”

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Posted 1 year ago

Thank you Andrew for your 4 star rating of More Handles. We appreciate your feedback and are sorry that you are disappointed with the limited options for the shutter hook so that they come down to the right. Kind regards, Holly

Posted 1 year ago

More Handles is rated 4.9 based on 4,041 reviews