More Handles Reviews

Name: More Handles
Address: Sayrosa House, Anstey Mill Lane, Alton, Hampshire
Rating: 4.89

4.9 Rating 4,060 Reviews

99 %

of reviewers recommend More Handles

4.9

Based on 4,060 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

More Handles 5 star review on 10th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I really like the handle but would have appreciated instructions, I did struggle as this wasn't a replacement, I installed from scratch.”

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Posted 1 year ago

Hi Selma, Thank you for your positive review. Please contact us if you do have any issues fitting our products in future, we are able to send fitting instructions for each product. We can also give you some advice on fitting, if you are struggling. If you need anything else please let us know. Thank you Carl More Handles Ltd

Posted 1 year ago

“More Handles would use again.”

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Posted 1 year ago

Thank you, Tomos, for your 4 star rating of More Handles! We are glad you were satisfied with our services and would love to help you again in the future.

Posted 1 year ago

“Revised review: The product description listed the item as 14cm however on receipt of the item, it’s only 12 cm and doesn’t work with my existing lock. However MoreHandles kindly contacted me and arranged a refund, the service received was lovely and personal and I would consider using them again”

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Posted 1 year ago

“Very happy with price and quality of handles. I bought 30+ handles for my kitchen cabinets and ended up being one short. I went to order one but the delivery was more than twice the cost of the handle! It was a next day delivery so i asked if the cost could be reduced by having a slower delivery. I was told it wasn’t possible which i was disappointed with. As the delivery was a fixed price whether one or more items ordered I decided to buy 3 more handles and keep the other two in case of damage or other needs. I ordered and next day parcel arrived and instead of three handles i only got one. When i informed Morehandles they said they would send the other two for next day delivery. I called two days later as no handles arrived. I contacted again and the handles were delivered next day, so clearly handn’t been despatched 3 days earlier. Minor issues and resolved eventually.”

Helpful Report

Posted 1 year ago

Thank you so much for your 4-star review, Stan. We appreciate the loyalty you have shown us and are very glad to hear that you were happy with the price and quality of our handles. Your feedback is vital to us, and we are always working to provide the best possible service and products for our customers. We apologize for any inconvenience caused, and we are glad that the issue was eventually resolved. Thank you again for your feedback.

Posted 1 year ago

“I needed a pair of antique looking handles for a display cabinet base. These are perfect for the job. My only remark is that that the brazing on the underside is not finished very well. Other than that, great. Thanks.”

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Posted 1 year ago

Thank you so much for your 4 star rating of More Handles! We're very glad that these handles are exactly what you needed for your display cabinet base.

Posted 1 year ago

“Prompt service and well informed progress of order. Whilst probably not actually packed by More Handles, the escutcheon plates have 3 securing points but are supplied with only 2 screws.”

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Posted 1 year ago

“The goods were sold at a competitive price and despatched quickly, More Handles deserve a 5 star rating but unfortunately they were let down by a lazy DPD driver that failed to deliver the items on the said date, leaving me with a further 2 day wait and a tradesman to pay for wasted time.”

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Posted 1 year ago

Thank you for your 4 star rating, Nigel. We are pleased that you found the goods to be sold at a competitive price and despatched quickly.

Posted 1 year ago

“Item arrived In good quality. Shipping cost was quite high though.”

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Posted 1 year ago

Thank you for your 4 star rating of More Handles!

Posted 1 year ago

“Good experience. There was a delay to the promised 3-5 working days delivery schedule caused by a temporary supply issue from the manufacturers. After a phone call to More Handles, the problem was investigated in a timely manner, the delay explained and the re-scheduled delivery time achieved. I was kept informed throughout. Problems happen, it's how they are resolved that matters.”

Helpful Report

Posted 1 year ago

Thank you for your 4 star rating, Hugh! We are glad that you experienced a good overall experience with us. We apologize for the delay caused by the temporary supply issue from the manufacturers. We are glad that our team was able to investigate the problem in a timely manner and able to keep you up to date throughout the process. We appreciate your patience and understanding.

Posted 1 year ago

“Excellent customer service”

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Posted 1 year ago

“Our first purchase from More Handles and everything was fine. A 2-pack of curly tail slide bolts for our Stable-door style front door. Excellent delivery. Good quality products, accurately described on the website. Happy to recommend.”

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Posted 1 year ago

Thank you so much for your 4-star rating Kevin! It's great to hear that your new curly tail slide bolts were a perfect fit for your stable-door style front door. We are glad to hear that delivery was on time and the quality of the products accurately followed the website description.

Posted 1 year ago

“Good quality handles at a very competitive price. Very satisfied and will use this Company again.”

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Posted 1 year ago

Thank you for the four-star rating. We are delighted that you are pleased with the quality of our handles and the competitive price. We look forward to continuing to meet your ironmongery needs in the future.

Posted 1 year ago

“Clear website, good service,quality handles, what’s not to like. Thank you”

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Posted 1 year ago

Thank you so much, Paul, for your 4-star rating and your kind words.

Posted 1 year ago

“Great product, Unfortunately, the dimensions stated on the website were incorrect. So had to be returned. The customer service was excellent and a refund was processed.”

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Posted 1 year ago

Thank you so much Maria for your 4-star rating of More Handles! We are glad to hear that you had a positive experience with our customer service even though the product dimensions on the website were incorrect and you had to return the product.

Posted 1 year ago

“Great quality products and fast delivery”

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Posted 1 year ago

Thank you so much for your 4 star rating and for your kind words about the great quality products and fast delivery!

Posted 1 year ago

“Very nice door hooks however could not be screwed in door as it was too long do I had to stick them on.”

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Posted 1 year ago

Thank you Priya for your 4 star rating! We are sorry to hear that you were unable to screw in the door hooks because the size was too long. We appreciate your feedback and apologize for any inconvenience caused.

Posted 1 year ago

“Quick response, efficient service, quality products, I am impressed”

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Posted 1 year ago

Thank you so much for the 4 star rating and kind words about More Handles! We really appreciate the feedback and are thrilled to learn that you are impressed with our quick response, efficient service, and quality products.

Posted 1 year ago

“Everything seems ok. Waiting for decorator. Then we shall fix them”

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Posted 1 year ago

Thank you so much for the 4 star rating of More Handles!

Posted 1 year ago

“Would have been 5 stars, but for how much I paid for this plate, I was expecting screws to go with it. Very disappointing.”

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Posted 1 year ago

Thank you for taking the time to write a review, Nicole! We appreciate your 4 star rating of More Handles. We're sorry to hear that the plate didn't come with screws.

Posted 1 year ago

“very nice , they come with a long screw which is a good idea, they can very easily cut to size. Finished off our repainted kitchen a treat”

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Posted 1 year ago

Thank you for your 4-star rating of More Handles and your kind words!

Posted 1 year ago

More Handles is rated 4.9 based on 4,060 reviews