“Gave five stars simply because of the price. I searched for a while is this website was the cheapest I could find. One criticism I have is after you place an order you get no conformation picture of what it looks like. It would be nice if once the package was shipped you got a picture of it along with the tracking info in an email. I haven't received my package but I'm hoping it's what I'm expecting.”
Dear Trent,Thank you so much for giving NeonChamp a five-star rating! We truly appreciate your support and feedback.
We are thrilled to hear that you found our website to offer the best prices after your extensive search. At NeonChamp, we strive to provide our customers with the most competitive prices possible, and it's fantastic to know that it made a positive impact on your shopping experience.
Regarding your suggestion for a conformation picture after placing an order, we appreciate your input. We understand how helpful it would be to receive a visual confirmation of your purchase. We will take your suggestion into serious consideration and explore ways to improve our customer experience, including providing visual updates along with tracking information in our email notifications.
We value your trust and are committed to ensuring that your package meets your expectations. Rest assured, we are continuously working to deliver an exceptional experience to all our customers. If there is anything else we can assist you with, please feel free to reach out to our customer support team.
Thank you once again for your positive review and for choosing NeonChamp. We look forward to serving you again in the future.
Best regards,
The NeonChamp Team
“We love our new neon light that we're putting in our swim shop. The only thing that we would change if we could is the color of the cords--white cords would help hide rather than the black cords. Thanks!”
Dear Nicole,Thank you so much for your glowing 5-star rating of NeonChamp! We truly appreciate your kind words and continued support as a loyal customer.
We are delighted to hear that you love the new neon light for your swim shop. We completely understand your feedback regarding the color of the cords. While we currently offer black cords, we will definitely explore the possibility of introducing white cords as an alternative option in the future. Your input is valuable to us, and we appreciate your suggestion.
Once again, thank you for your support, and we couldn't be happier to have you as a satisfied customer. If there's anything else we can assist you with, please don't hesitate to reach out.
Warm regards,
NeonChamp
Thank you so much for your fantastic 5-star rating of NeonChamp! We truly appreciate your support and are thrilled to hear that you had a positive experience with us. We take great pride in ensuring that our products are well packaged, promptly shipped, and of top quality. It's delightful to know that the NeonChamp you received works great and looks just like the sample. Your satisfaction is our utmost priority, and we are grateful for your trust in us. Should you have any further queries or need assistance, please don't hesitate to reach out. We look forward to serving you again soon!
“Outstanding communication and customer service. Shipping prompt and well packaged. Amazing product, and just what we were looking for. Highly recommended. Thank you so much!”
Thank you so much for your fantastic 5-star rating of NeonChamp! We are thrilled to hear that you had an outstanding experience with our communication and customer service. We also appreciate your praise for our prompt and well-packaged shipping. We couldn't be happier that our product met your expectations and satisfied your needs perfectly. Your high recommendation means a lot to us. Thank you once again for choosing NeonChamp!
Dear Kevin,Thank you so much for giving NeonChamp a glowing 5-star rating! We greatly appreciate your feedback and are thrilled to hear that you had a great experience with us. It's wonderful to know that you found our services to be of excellent value. We strive to provide top-notch quality and exceptional value to all our customers, and your positive review reaffirms that we are on the right track.
Thank you once again for choosing NeonChamp. We look forward to serving you again in the future!
Best regards,
NeonChamp
Dear Divyarajsinh,Thank you so much for your fantastic 5-star rating of NeonChamp! We greatly appreciate your feedback and are thrilled to know that you found our platform quite easy to operate and place orders. We are glad that you enjoyed the simplicity and preview functionality for product customization/creation.
We sincerely appreciate your loyalty as a customer and we look forward to serving you again in the future. If you ever need any assistance or have any questions, please don't hesitate to reach out.
Thank you once again for choosing NeonChamp!
Best regards,
NeonChamp
