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One Call Claims Reviews

4.8 Rating 11,745 Reviews
96 %
of reviewers recommend One Call Claims
4.8
Based on 11,745 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read One Call Claims Reviews

About One Call Claims:

One Call Claims operates as an Accident Management Company, regulated by the Financial Conduct Authority (FRN 714016) for claims management activities.

We assist with non-fault claims on behalf of insurance brokers such as One Call Insurance Services & YOGA Insurance and serve as the dedicated claims handler for insurance companies like One Insurance Limited.

With a reputable standing in the industry, One Call Claims is proficient in aiding clients involved in road traffic accidents caused by third parties, having supported numerous clients in navigating their claims process, thus easing the stress and inconvenience commonly experienced by accident victims.

Based in South Yorkshire, we provide a friendly and reliable service around the clock, every day of the year, ensuring nationwide coverage. Through our Group of Companies, we offer prompt and efficient services including vehicle hire, boasting an extensive fleet.

Our dedicated claims agents, equipped with industry knowledge and expertise, are available to assist you through the accident reporting process or with home emergency claims and existing claims inquiries - you can rely on us.

Thanks to our longstanding partnerships with repairers, insurance firms, and solicitors, we are confident in our ability to provide a resolution for you, ensuring your claim is settled to your satisfaction.

Visit Website

Phone:

0203 738 7300

Write Your review

One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
23
Anonymous
Anonymous  // 01/01/2019
I had very good customer service from One Call claims. The operator was friendly and helpful. My claim was delt with very quickly it couldn’t have been easier.
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Posted 1 month ago
Happy with the service of one call after car stolen
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Posted 1 month ago
Spoke to Ester EC2, Sonia SM1, Chloe CM9 and Katie KG5. All were very helpful and kind.
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Posted 1 month ago
Really patient and helpful.
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Posted 1 month ago
I found the help I got talking with Toni TW3 was to a very high standard. Thank you for your help Toni.
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Posted 1 month ago
The member of One Call was very friendly and helpful. Sadly I keep getting the same forms sent 3 or 4 times a day.
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Posted 1 month ago
The customer service person Tw3 was very informative and was pleasant and friendly mannered is an asset to the company
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Posted 1 month ago
Very clear and went through everything required.
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Posted 1 month ago
The Adviser MF1 was very friendly, efficient and polite.
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Posted 1 month ago
SE2 was very helpful, polite and supportive.
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Posted 1 month ago
The advisor could answer all my questions.she was very helpful and professional.
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Posted 1 month ago
Very professional and courteous. Answered all my concerns and queries promptly. Well done.
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Posted 1 month ago
Very helpful, efficient, polite and easy to converse with, well done.
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Posted 1 month ago
Poor. Abrupt and rude.
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Posted 1 month ago
Friendly manner and efficient with the admin.
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Posted 1 month ago
AC3 Didn't take long to answer, was helpful and polite.
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Posted 1 month ago
Polite and helpful staff member AW2. Dealt well will my outrage at a false claim calmly and completed necessary forms. And requested my proof of non incident by email
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Posted 1 month ago
I am very happy with your service. I spoke to Matthew (MJ2), who was very kind and understanding. He is very supportive.
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Posted 1 month ago
Excellent service and information from NJ1.
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Posted 1 month ago
Theresa young lady i spoke to was polite and patient, and easy to understand.
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Posted 1 month ago
One Call Claims is rated 4.8 based on 11,745 reviews