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One Call Claims Reviews

4.8 Rating 11,710 Reviews
96 %
of reviewers recommend One Call Claims
4.8
Based on 11,710 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read One Call Claims Reviews

About One Call Claims:

One Call Claims operates as an Accident Management Company, regulated by the Financial Conduct Authority (FRN 714016) for claims management activities.

We assist with non-fault claims on behalf of insurance brokers such as One Call Insurance Services & YOGA Insurance and serve as the dedicated claims handler for insurance companies like One Insurance Limited.

With a reputable standing in the industry, One Call Claims is proficient in aiding clients involved in road traffic accidents caused by third parties, having supported numerous clients in navigating their claims process, thus easing the stress and inconvenience commonly experienced by accident victims.

Based in South Yorkshire, we provide a friendly and reliable service around the clock, every day of the year, ensuring nationwide coverage. Through our Group of Companies, we offer prompt and efficient services including vehicle hire, boasting an extensive fleet.

Our dedicated claims agents, equipped with industry knowledge and expertise, are available to assist you through the accident reporting process or with home emergency claims and existing claims inquiries - you can rely on us.

Thanks to our longstanding partnerships with repairers, insurance firms, and solicitors, we are confident in our ability to provide a resolution for you, ensuring your claim is settled to your satisfaction.

Visit Website

Phone:

0203 738 7300

Write Your review

One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
23
Anonymous
Anonymous  // 01/01/2019
Excellent efficient service on phone
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Posted 1 month ago
They solved my question
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Posted 1 month ago
JT4 - polite and efficient. The online version complicated
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Posted 1 month ago
The lady was very professional, informative, excellent customer service experience
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Posted 1 month ago
Big thank you to Ebony[EB3] for all her help and expertly explaining everything to me. Very calm answering my questions.
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Posted 1 month ago
Very patient. Spoke at a good level and took time to explain to me.
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Posted 1 month ago
Real helpful and had no problem answering any questions I had.
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Posted 1 month ago
Customer service with operator c16 was perfect,after going through various questions for a while,put me in the picture of what may happen. A sure asset to the company as she made a horrible experience I had in the accident easy to talk about. 10/10
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Posted 1 month ago
EB3 was very helpful, friendly to talk to and generally made the whole process easy - Thank you 🙃
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Posted 1 month ago
Excellent service very professional and calming at a difficult time
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Posted 1 month ago
SA3 was very helpful and courteous today on the phone
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Posted 1 month ago
The service I received from assistant CB3 was both courteous and helpful in arranging return delivery of my repaired vehicle
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Posted 1 month ago
Great customer service at first point of call to report my accident.
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Posted 1 month ago
May was lovely friendly and helpful
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Posted 1 month ago
Great customer service. All queries dealt with. Can not fault a thing.
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Posted 1 month ago
EB3 was very helpful regarding my ongoing claim, and sorted out one or two issues I had. Thank you.
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Posted 1 month ago
TG2 very helpful and informative, booked me a courtesy car, shame there aren’t more available
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Posted 1 month ago
Very happy with my service
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Posted 1 month ago
It’s a long winded process to report a claim when you have fully comprehensive insurance
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Posted 1 month ago
Very helpful assistance from Natalie today who was bright and pleasant and understanding.
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Posted 1 month ago
One Call Claims is rated 4.8 based on 11,710 reviews