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One Call Claims Reviews

4.8 Rating 11,709 Reviews
96 %
of reviewers recommend One Call Claims
4.8
Based on 11,709 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read One Call Claims Reviews

About One Call Claims:

One Call Claims operates as an Accident Management Company, regulated by the Financial Conduct Authority (FRN 714016) for claims management activities.

We assist with non-fault claims on behalf of insurance brokers such as One Call Insurance Services & YOGA Insurance and serve as the dedicated claims handler for insurance companies like One Insurance Limited.

With a reputable standing in the industry, One Call Claims is proficient in aiding clients involved in road traffic accidents caused by third parties, having supported numerous clients in navigating their claims process, thus easing the stress and inconvenience commonly experienced by accident victims.

Based in South Yorkshire, we provide a friendly and reliable service around the clock, every day of the year, ensuring nationwide coverage. Through our Group of Companies, we offer prompt and efficient services including vehicle hire, boasting an extensive fleet.

Our dedicated claims agents, equipped with industry knowledge and expertise, are available to assist you through the accident reporting process or with home emergency claims and existing claims inquiries - you can rely on us.

Thanks to our longstanding partnerships with repairers, insurance firms, and solicitors, we are confident in our ability to provide a resolution for you, ensuring your claim is settled to your satisfaction.

Visit Website

Phone:

0203 738 7300

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One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
23
Anonymous
Anonymous  // 01/01/2019
This morning I have spoken to November j1 I would just like to say how really helpful she was and if was very nice speaking to November j1 thank you so much
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Posted 1 month ago
Very quick and helpful. Ref NZ1
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Posted 1 month ago
This morning I have spoken to MB5 who was great and helpful. I have not been impressed by the One Claims process up until now but MB5 has gone some way to restoring my faith
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Posted 1 month ago
I spoke with mh1 she was great
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Posted 1 month ago
I spoke with HB1 and she was brilliant, discussed my issue and dealt with it politely professionally and explained all very thoroughly. Excellent help and advice 👏👏👏 . Thank you
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Posted 1 month ago
Very clear and efficient staff.
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Posted 1 month ago
LS9 was very helpful and professional. It was unfortunate that it took 3 calls before I spoke with her - and even then I had been given the wrong number - but that is absolutely not her fault. LS9 directed me correctly and was a pleasure to deal with.
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Posted 1 month ago
Very quick, very professional and friendly. Answered my question immediately.
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Posted 1 month ago
Jt24 has helped me move to next stage I thank you But I was expecting some news as my accident happened on Friday afternoon and no-one has got intouch with me so just a little bit disappointed at the moment
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Posted 1 month ago
MJ2 was very helpful and clear on what I need to do as the next step with our claim. Thank you
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Posted 1 month ago
No nonsense, straight to the point, clear instructions.
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Posted 1 month ago
Thanks again to the One Call Team SA7 for all your help today following my call today !
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Posted 1 month ago
Bradley Stalton-Anderton - took down all the necessary details and was alble to provide advice over the phone.
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Posted 1 month ago
Dreadful service
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Posted 1 month ago
DD5 was very polite and explained exactly the next steps in the process. Very helpful.
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Posted 1 month ago
MH9 super service. Dealt with my query very promptly and efficiently.
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Posted 1 month ago
C16 was very helpful during making our claim and appeared to be very knowledgeable
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Posted 1 month ago
EC2 was very helpful and described to process very well. She made it seem very easy for me to understand. Thank you
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Posted 1 month ago
Friendly,easy to talk to
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Posted 1 month ago
Excellent efficient service on phone
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Posted 1 month ago
One Call Claims is rated 4.8 based on 11,709 reviews