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One Call Claims Reviews

4.8 Rating 11,710 Reviews
96 %
of reviewers recommend One Call Claims
4.8
Based on 11,710 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read One Call Claims Reviews

About One Call Claims:

One Call Claims operates as an Accident Management Company, regulated by the Financial Conduct Authority (FRN 714016) for claims management activities.

We assist with non-fault claims on behalf of insurance brokers such as One Call Insurance Services & YOGA Insurance and serve as the dedicated claims handler for insurance companies like One Insurance Limited.

With a reputable standing in the industry, One Call Claims is proficient in aiding clients involved in road traffic accidents caused by third parties, having supported numerous clients in navigating their claims process, thus easing the stress and inconvenience commonly experienced by accident victims.

Based in South Yorkshire, we provide a friendly and reliable service around the clock, every day of the year, ensuring nationwide coverage. Through our Group of Companies, we offer prompt and efficient services including vehicle hire, boasting an extensive fleet.

Our dedicated claims agents, equipped with industry knowledge and expertise, are available to assist you through the accident reporting process or with home emergency claims and existing claims inquiries - you can rely on us.

Thanks to our longstanding partnerships with repairers, insurance firms, and solicitors, we are confident in our ability to provide a resolution for you, ensuring your claim is settled to your satisfaction.

Visit Website

Phone:

0203 738 7300

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One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
23
Anonymous
Anonymous  // 01/01/2019
TG2 was very helpful organising an alternative hire car for us and arranging for it to be transported from Reading to Peterborough to save us a long drive and make it possible for us to collect and transport my disabled father in law so he can visit us at Christmas. Much appreciated!
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Posted 1 month ago
Excellent service thank you
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Posted 1 month ago
BS1 was extremely helpful and very pleasant…thank you
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Posted 1 month ago
MP4 was very professional and he was helpful which was what I wanted. Thanks
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Posted 1 month ago
SS6 was brilliant she was very efficient. Understood my claim immediately and was thorough in her approach and professional. She also was very friendly and asked if I had any questions many times and gave me time to respond. Excellent customer service. I would always use this service in the future, I hope I don’t need to,, but I would recommend this service to family and friends. Janet Mackelden
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Posted 1 month ago
Excellent customer service. The agent (NJ1) explained everything clearly and was very helpful.
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Posted 1 month ago
Excellent customer service. The agent (NJ1) explained everything clearly and was very helpful.
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Posted 1 month ago
Excellent service. Made me feel at ease during a difficult time
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Posted 1 month ago
The live chat advisor was extremely helpful, pleasant and efficient.
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Posted 1 month ago
I found the lady CM9 very efficient and extremely pleasant. My call was cut off. However, she rang back straight away and completed my claim with ease.
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Posted 1 month ago
The girl I spoke to was helpful friendly and kind Thank you Ebony for resolving my issues and worries. Have good day EB3
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Posted 1 month ago
Jessica JT4 was very polite & helpful.
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Posted 1 month ago
Very thorough, very polite and friendly girls
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Posted 1 month ago
Resolved my query very quickly and efficiently.
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Posted 1 month ago
Excellent service so far
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Posted 1 month ago
Many Thanks for the support and help you gave me today. CA4 your colleague was pleasant, polite and very helpful. So thanks again
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Posted 1 month ago
A quick response to my query today.Pleasnt and helpful operator on the phone.
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Posted 1 month ago
Very happy with the call very pleasant and helpful
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Posted 1 month ago
Charlie was very very helpful
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Posted 1 month ago
Helpful and concise explanation of my claim .
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Posted 1 month ago
One Call Claims is rated 4.8 based on 11,710 reviews