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One Call Claims Reviews

4.8 Rating 11,710 Reviews
96 %
of reviewers recommend One Call Claims
4.8
Based on 11,710 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read One Call Claims Reviews

About One Call Claims:

One Call Claims operates as an Accident Management Company, regulated by the Financial Conduct Authority (FRN 714016) for claims management activities.

We assist with non-fault claims on behalf of insurance brokers such as One Call Insurance Services & YOGA Insurance and serve as the dedicated claims handler for insurance companies like One Insurance Limited.

With a reputable standing in the industry, One Call Claims is proficient in aiding clients involved in road traffic accidents caused by third parties, having supported numerous clients in navigating their claims process, thus easing the stress and inconvenience commonly experienced by accident victims.

Based in South Yorkshire, we provide a friendly and reliable service around the clock, every day of the year, ensuring nationwide coverage. Through our Group of Companies, we offer prompt and efficient services including vehicle hire, boasting an extensive fleet.

Our dedicated claims agents, equipped with industry knowledge and expertise, are available to assist you through the accident reporting process or with home emergency claims and existing claims inquiries - you can rely on us.

Thanks to our longstanding partnerships with repairers, insurance firms, and solicitors, we are confident in our ability to provide a resolution for you, ensuring your claim is settled to your satisfaction.

Visit Website

Phone:

0203 738 7300

Write Your review

One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
23
Anonymous
Anonymous  // 01/01/2019
NJ1 was excellent. Reassured me, and handled my notification professionally. Thank you
Helpful Report
Posted 1 month ago
MP4 Marc was extremely helpful and made this traumatic event easier for me. Thank you very much.
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Posted 1 month ago
Customer service was brilliant. Clear and helpful instructions.
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Posted 1 month ago
I would just like to say that am very pleased with the help I received Thank you so much
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Posted 1 month ago
Really helpful, down to earth, straight talking and reassuring good advice. I've found the whole experience so far to be excellent, swift and efficient. Such great customer service !
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Posted 1 month ago
User RD1- very polite and informative
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Posted 1 month ago
Sorted out very quickly s7 very helpful
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Posted 1 month ago
Nice polite man. Helpful
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Posted 1 month ago
MP4, Marc, was very helpful, reassuring and his assistance was very helpful during this stressful time. I do hope this review is noted and he receives all the the praise he deserves. A great member of your team. Thank you Marc
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Posted 1 month ago
MF1 was very helpful
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Posted 1 month ago
I recently needed to get touch in regards to an old claim. Call handler JT4 was really helpful and was able to look into this for me.
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Posted 1 month ago
MF1 was great today, straight to the point and can't think her enough. Very knowledgeable and very helpful.
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Posted 1 month ago
One claims throughout the whole of my claim have been fantastic and all the staff have been really helpful
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Posted 1 month ago
Extremely helpful when completing information regarding claim
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Posted 1 month ago
Very helpfull thank you .
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Posted 1 month ago
CB3 Calm courteous and provided clear information
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Posted 1 month ago
Right from my first phone call the coordinator was so helpful and took me through my claim step by step and explained everything perfectly. Great experience with no fuss. CN3.
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Posted 1 month ago
Excellent service. Caitlin was lovely, friendly and helpful.
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Posted 1 month ago
Spoke with ss6 she was really good and understanding. The call was smooth and straightforward
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Posted 1 month ago
Ultra professional
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Posted 1 month ago
One Call Claims is rated 4.8 based on 11,710 reviews