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One Call Claims Reviews

4.8 Rating 11,710 Reviews
96 %
of reviewers recommend One Call Claims
4.8
Based on 11,710 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read One Call Claims Reviews

About One Call Claims:

One Call Claims operates as an Accident Management Company, regulated by the Financial Conduct Authority (FRN 714016) for claims management activities.

We assist with non-fault claims on behalf of insurance brokers such as One Call Insurance Services & YOGA Insurance and serve as the dedicated claims handler for insurance companies like One Insurance Limited.

With a reputable standing in the industry, One Call Claims is proficient in aiding clients involved in road traffic accidents caused by third parties, having supported numerous clients in navigating their claims process, thus easing the stress and inconvenience commonly experienced by accident victims.

Based in South Yorkshire, we provide a friendly and reliable service around the clock, every day of the year, ensuring nationwide coverage. Through our Group of Companies, we offer prompt and efficient services including vehicle hire, boasting an extensive fleet.

Our dedicated claims agents, equipped with industry knowledge and expertise, are available to assist you through the accident reporting process or with home emergency claims and existing claims inquiries - you can rely on us.

Thanks to our longstanding partnerships with repairers, insurance firms, and solicitors, we are confident in our ability to provide a resolution for you, ensuring your claim is settled to your satisfaction.

Visit Website

Phone:

0203 738 7300

Write Your review

One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
23
Anonymous
Anonymous  // 01/01/2019
Very polite, but I didn’t get the answer I wanted but that wasn’t his fault. I just want happy I couldn’t have the type of curtesy car needed.
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Posted 1 month ago
Esther was very helpful polite and informative she answered all my questions very professionally and explained the process thank you
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Posted 1 month ago
A really prompt service. I had a phone call with JM2 the morning after i logged my claim on-line. Very friendly and personable, took their time to make sure the financial implications were very clear. Even asked if I was ok, nice touch.
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Posted 1 month ago
The Agent MH9 was very helpful and efficient
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Posted 1 month ago
I was happy with the service I received today,the person I spoke to was helpful and polite.
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Posted 1 month ago
Polite yet friendly manner.Clear and informative information allowing my claim to progress.
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Posted 1 month ago
Polite yet friendly manner.Clear and informative information allowing my claim to progress.
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Posted 1 month ago
Lovely lady ,very helpful delt with my problem straight away. Thank upu
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Posted 1 month ago
Very pleasant and informative, I am happy with the service received.
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Posted 1 month ago
The lady i spoke to was very helpful in dealing with case absolutely no complaints
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Posted 1 month ago
Excellent at taking my call today
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Posted 1 month ago
Excellent handling of my query today by Marc (MP4)
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Posted 1 month ago
Very smooth very happy thanks
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Posted 1 month ago
Finally getting the car back fixed after 3 months of back and fro AC3 was courteous as are all the call handlers as I have spoken to several. However your systems and communication are truly awful.
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Posted 1 month ago
Very personable & helpful claim handler (TB2), thank you.
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Posted 1 month ago
Polite helpful
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Posted 1 month ago
Absolutely perfect interaction all info given clearly and what a lovely guy thank you.
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Posted 1 month ago
Helpful and polite
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Posted 1 month ago
RD1 was very polite and helpful...many thanks 👍
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Posted 1 month ago
You put me through to an insurance company I’m not insured with
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Posted 1 month ago
One Call Claims is rated 4.8 based on 11,710 reviews