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One Call Claims Reviews

4.8 Rating 11,824 Reviews
96 %
of reviewers recommend One Call Claims
4.8
Based on 11,824 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read One Call Claims Reviews

About One Call Claims:

One Call Claims operates as an Accident Management Company, regulated by the Financial Conduct Authority (FRN 714016) for claims management activities.

We assist with non-fault claims on behalf of insurance brokers such as One Call Insurance Services & YOGA Insurance and serve as the dedicated claims handler for insurance companies like One Insurance Limited.

With a reputable standing in the industry, One Call Claims is proficient in aiding clients involved in road traffic accidents caused by third parties, having supported numerous clients in navigating their claims process, thus easing the stress and inconvenience commonly experienced by accident victims.

Based in South Yorkshire, we provide a friendly and reliable service around the clock, every day of the year, ensuring nationwide coverage. Through our Group of Companies, we offer prompt and efficient services including vehicle hire, boasting an extensive fleet.

Our dedicated claims agents, equipped with industry knowledge and expertise, are available to assist you through the accident reporting process or with home emergency claims and existing claims inquiries - you can rely on us.

Thanks to our longstanding partnerships with repairers, insurance firms, and solicitors, we are confident in our ability to provide a resolution for you, ensuring your claim is settled to your satisfaction.

Visit Website

Phone:

0203 738 7300

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One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
23
Anonymous
Anonymous  // 01/01/2019
Excellent service. Happy with the questions asked and the comprehensive checks. Very professional service Thank You
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Posted 2 months ago
So, so helpful Very polite and explained any thing I did not understand Made my painful experience easier !
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Posted 2 months ago
Casper was a very helpful and friendly chap who give me a better understanding as to what happens after and accident and someone has been injured. Kk2
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Posted 2 months ago
The agent MP4 was very professional.
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Posted 2 months ago
MP5 Mireille was most helpful an heard my tale of woe with my insurance provider and hopefully it should resolve my issue.
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Posted 2 months ago
The advisor l spoke to SA7 was extremely helpful and called me back to update me on progress of my courtesy car.
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Posted 2 months ago
My case handler was MJ2. It was helpful to have a weekly update with him on an agreed date so, as the client, I was kept informed. The communication made everything feel straightforward and stress-free, and now that the repairs are completed, I’m grateful for how smoothly they handled everything.
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Posted 2 months ago
Just spoke to a charming young lady (mb5) she couldn't help me enough so professional and very kind.
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Posted 2 months ago
HB1 was quick efficient and patient while collecting information from me.
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Posted 2 months ago
MP4 dealt with my question promptly and efficiently. Lower score as I am fed up of speaking to different companies and each time uploading photos, documents etc
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Posted 2 months ago
Username BS1. Extremely helpful and made things as straightforward as possible
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Posted 2 months ago
Pleasant helpfull young man. Unfortunately could not solve my problem at the moment.
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Posted 2 months ago
SS6 was lovely and very supportive.
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Posted 2 months ago
Really pleased with the service I received MJ2 kept me updated throughout the repair
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Posted 2 months ago
Very helpful, professional and polite (DT3). Made the process very easy. Many thanks.
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Posted 2 months ago
Dealt with my claim professionallly
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Posted 2 months ago
Extremely helpful assistant (DD5) to organise collection of my vehicle for repair. Everything was well explained.
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Posted 2 months ago
Just using service to get to my own insurance. Lady was helpful.
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Posted 2 months ago
I dealt with 2 people today CN3, because I had to break off the call and HB5 when I returned some hours later . Both members of staff were polite , very helpful , knowledgeable, explained all that I didn’t understand, put me at my ease as I had not gone through this process before and I felt reassured at the end of each call , understanding what was to happen next . Thank you .
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Posted 2 months ago
I found the person I spoke to (mh9) very helpful and resolved my problem efficiently
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Posted 2 months ago
One Call Claims is rated 4.8 based on 11,824 reviews