One Click Insurance Reviews

Name: One Click Insurance
Address: One Click, Saturn Building, Balby Carr Bank, Doncaster, Doncaster
Rating: 4.89

4.9 Rating 10,613 Reviews

98 %

of reviewers recommend One Click Insurance

Company Reviews

Metrics

Info

4.9

Based on 10,613 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

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Location:

One Click,
Saturn Building, Balby Carr Bank,
Doncaster
Doncaster
DN4 5JQ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service from Ryan (RG4) was great. I hadn't realised when I took out the policy the commuting was not included in the policy. I contacted to look at cancelling as the option to do it online is either not showing or well hidden. Ryan gave me the information needed to cancel and also advised they could quote to add commuting. It turned out it cost no extra to add commuting (which made even less sense as to why it is not included as standard). Ryan sorted out adding it on and taking my wife's no claims into account. Ryan deserves 5 stars but the craziness of not including something that then costs no extra to add deserves maybe 1 star.”

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Posted 1 year ago

“Refused to take an email from my last insurance company as proof of no claims. No customer service telephone number. A virtually useless website that sends you round and round in circles. No option to cancel online and no way of taking to anyone other than the live chat. Which was slow and clunky. Just amending this review to 3 stars from 1 due to them taking the time to call offering some of my money back.”

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Posted 1 year ago

“RG4 Was helpful”

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Posted 1 year ago

“Issue sorted within minutes.”

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Posted 1 year ago

“Long winded procedure but got there in the end”

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Posted 1 year ago

“online chat is definitely not available in the hours they state but when it was , the change was quick and efficient would be 4/5 stars if it was more prompt and possibility to speak to someone on phone”

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Posted 2 years ago

One Click Insurance is rated 4.9 based on 10,613 reviews