Printerinks Reviews

Name: Printerinks
Address: Capital House, 25 Chapel Street, London, City of Westminster
Rating: 4.33

4.3 Rating 2,104 Reviews

82 %

of reviewers recommend Printerinks

4.3

Based on 2,104 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Email:

contactus@printerinks.com

Location:

Capital House,
25 Chapel Street,
London
City of Westminster
NW1 5DH

Write Your review

Tell us how Printerinks made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Printerinks 5 star review on 22nd April 2024

Malcolm Lewis

Printerinks 5 star review on 1st April 2024

Pauline Currien

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order but still waiting for delivery.”

Helpful Report

Posted 2 months ago

“Useless, Useless, Useless Took weekls to deliver”

Helpful Report

Posted 2 months ago

Good afternoon, Thank you for taking the time to share your feedback. We sincerely apologize for the delay in delivery and understand how frustrating this can be. Unfortunately, we experienced unexpected supply chain disruptions that impacted our delivery times in the case of your order. We strive to provide timely service, and it’s disappointing to hear that we fell short in your case. Your experience is important to us, and we are actively working to improve our delivery processes. If you have any further concerns or if there’s anything we can do to assist you, please feel free to reach out directly. Thank you for your understanding. Kindest regards, Team Printerinks

Posted 2 months ago

“Good prices and fast service as usual!”

Helpful Report

Posted 2 months ago

“Good quality own brand printer inks at competitive prices. My only issue is with Evri who manage to deliver to the wrong house despite having the correct address on the package.”

Helpful Report

Posted 2 months ago

“Bought a black cartridge for my HP printer. The replacement works well and arrived quickly on time. The price is reasonable. Overall satisfied with my purchase. Thank you.”

Helpful Report

Posted 2 months ago

“As I have not used my ink as yet, but having been a repeat customer with this company I am very pleased with their products.”

Helpful Report

Posted 2 months ago

“I haved used Printerinks for several years. Great value for money, good quality ink and compatible with Epson printers. Swift delivery service as standard.”

Helpful Report

Posted 2 months ago

“I am still waiting your response to my email”

Helpful Report

Posted 2 months ago

Dear John, Thank you for reaching out to us. We're pleased to see that our team member has been in contact with you and successfully resolved your concern. Should you need any further assistance, please feel free to contact us at any time. We truly appreciate your patience and value your feedback. Best regards, Team Printerinks

Posted 2 months ago

“Excellent as ever”

Helpful Report

Posted 2 months ago

“one click and it's done, day after delivered, amazing”

Helpful Report

Posted 2 months ago

“Great service & price with a really fast delivery.”

Helpful Report

Posted 2 months ago

“Took 15 days to deliver, and only then after many e mails. There is no telephone contact for customer services.”

Helpful Report

Posted 2 months ago

“I need assistance to instal the printer ink, so I'll get back when that's done. Dr M Relich”

Helpful Report

Posted 2 months ago

“Always a good choice of products; often acceptable reduction in price; very fast delivery”

Helpful Report

Posted 2 months ago

“Excellent service. When I had a problem, they put it right and gave me points which saved me money on my next purchase”

Helpful Report

Posted 2 months ago

“Unfortunately DPD misdelivered my package of ink on 24june.I located the house involved who now deny they have my delivery.This means I paid £57 on 20 june and as at 8july I have no supply.I have had to drive out to Currys to buy ink in order to do my work.I still have no solution given by printerinks or re supply or refund.Is it worth my continuing my business with this firm??”

Helpful Report

Posted 2 months ago

Hi Stephen, Thank you for your feedback. We sincerely apologize for the inconvenience caused by the delivery driver's mistake. We have processed a full refund for your order, and we always ensure to refund or replace orders, even when the error is on DPD's part. Please check your email inbox for the confirmation of the refund. We appreciate your understanding and hope to serve you better in the future. Kindest regards, Team Printerinks

Posted 2 months ago

“I have used Printerinks for some considerable time and I am very pleased with the results. Inks come very quickly and well packaged. I see no reason to shop elsewhere.”

Printerinks 5 star review on 7th July 2025

Helpful Report

Posted 2 months ago

“Ordered canon real inks - very expensive really and not much discount- 5%. Order not sent as per the 48 hour free delivery- no correspondence about why? Had to chase using the annoying on line ‘bot’ nothing back for 3 days. Chased again and was told order stuck in Vietnam. Why not told earlier!! Tried to cancel order but it was finally despatched and I received next day. Only got offered £5 discount on next order for all the hassle and my work was affected. Will be looking elsewhere next order”

Helpful Report

Posted 2 months ago

Dear Martin, Thank you for sharing your feedback. We understand your frustration and sincerely apologize for any inconvenience caused. We did update you promptly regarding the delay, and it was confirmed in our initial correspondence that we would expedite the delivery. We strive to communicate effectively, but we acknowledge that delays can be disappointing, especially when timing affects your work. The store credit was offered based on your order’s value, which was for a single cartridge. We are continually working to improve our processes to meet the high expectations of customers like you. Your feedback is valuable and helps us enhance our service. Kindest regards, Team Printerinks

Posted 2 months ago

“Absolutely been let downwith my last order-never received still waiting since May dispite serveral emails to Alan Knight and printer inks. I await my money back!! Will not use again!!!! Used to be so good!!”

Helpful Report

Posted 2 months ago

Good afternoon, Thank you for your feedback. We truly apologize for the inconvenience caused. I can confirm that your refund has been processed, and you should have received an update regarding this. Please rest assured that our agent was actively working to resolve the issue, but due to its complexity, he fell short in providing timely updates. Moving forward, we will ensure that our agents keep customers informed throughout the resolution process. Kindest regards, Team Printerinks

Posted 2 months ago

“Always fast service never had a problem”

Helpful Report

Posted 2 months ago

Printerinks is rated 4.3 based on 2,104 reviews