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Printerinks Reviews

4.3 Rating 567 Reviews

83 %

of reviewers recommend Printerinks

Company Reviews

Product Reviews

4.3

Based on 567 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Visit Website

Phone:

020 8181 4010

Email:

contactus@printerinks.com

Location:

Capital House,
25 Chapel Street,
London
City of Westminster
W2 1DS

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Printerinks 5 star review on 22nd April 2024

Printerinks 5 star review on 1st April 2024

Pauline Currien

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered inkjet compatible ink for Epson printer (Cheetah multipack) and my printer does not recognise the cartridges, therefore they are not compatible. I have dealt many times with your company and have had no complaints. I feel very disappointed as I appear to have wasted my money and will have to find cartridges somewhere else. Also I tried phoning this morning and gave up holding on after at least half an hour.”

Posted 1 week ago

“I ordered a full set of HP ink cartridges which even though over 15% more than my usual surplier on the basis that they were in stock and next day shipment as required urgently.When received only 2 of the 4 cartridges sent but shipping note said all 4 would be sent. Was advised that national shortage and would receive 7/5/24 they did not arrive was told will arrive 10/5/24 but I would not hold my breath. My original supplier now has them in stock with next day delivery. What a waste of time. I would have been happy to pay the higher price had they arrived as promised.”

Posted 1 week ago

“First I didn't receive any email confirmation. Then I didn't receive any response from customer service on chat. Then took 4 days to get back to me on email. Then only received half my order and still haven't received the other half. Very poor service.”

Posted 1 week ago

“The ink you sent me DOES NOT allow me to print as the ink does NOT replace the Epson ink I wish you to return the paymennt I sent you.ASAP and I will return the ink you sent me.. I”

Posted 1 week ago

“I bought from printerinks - inks for printer. Inks were supposedly on reduced priced clearances. I found rather websites selling this at £100 cheaper. They have a price promise - But getting no response on this. Unfortunate. I hope the printer inks do last...”

Posted 1 week ago

“"Compatible" cartridge not compatible with my HP 6970 printer.”

Posted 2 weeks ago

“Atrocious; order placed 20 April for 4 HP Toners. One received 23 April. Others not received. Numerous attempts to call support line; generally on hold. Two calls cot through, one to a supervisor, which promised to sort; nothing happened. Have requested £329 refund.”

Posted 2 weeks ago

“This is a truly terrible company. I ordered an extra filled cartridge for an HP and got the normal one whch can be obtainbed for half the rice. I then complained and was given a ticket.No answer for 2 days so compain againto be told the ticket has now gone to the back of the queue and on it has gone. Still no reply. Absolutelu useless.”

Posted 2 weeks ago

“Check with your organisation, I contacted to complain that I was sent the wrong cartridge for my printer. In the event that you manage to find the words I used in my quest to get the correct cartridge, perhaps, just perhaps, you may decide to ensure that I did not waste £44.75. Wouldn't recommend your company at all at any time.”

Posted 2 weeks ago

“I have sent 3 emails to you regarding order no pl-pi124295602 (223339867) and have had no acknowledgement or response. Having installed the ink into my HPENVY 6032E the colours are a miscellany of incorrect colours. My repeated attempts to contact you by telephone result in interminable music and recorded messages. Please respond ASAP. Thank you. Brian o Connor”

Posted 2 weeks ago

“The cartridge was rejected by my printer and despite contacting printerinks by various channels I have as yet had no response.”

Posted 2 weeks ago

“Absolute rubbish. Really poor print quality has to throw it away and buy genuine cartridge”

Posted 2 weeks ago

“no response to sales enquiry after on hold for 15 minutes on telephone. Beware if you need aftersales assistance.”

Posted 3 weeks ago

“Item not yet arrived”

Posted 3 weeks ago

“The adverts stated that there was an offer of 'buy two get one free' inks. It did not state clearly that this was only on selected cartridges. I bought two but could find no mention of the third so I assumed that it would come with the parcel. It didn't. I had tried to call the company to discuss this at the time of ordering but after hanging on the phone for 18 minutes I gave up and tried the computer chat line. This was also a waste of time as the computer did not grasp mu question regardless of how I phrased it. The lack of a third free cartridge meant that the prices were the same as Amazon.”

Posted 3 weeks ago

“Promised next day delivery. No update on order. No reply from email enquiry. Terrible service on phone.”

Posted 3 weeks ago

“I have rung twice about my order and no ones answers”

Posted 3 weeks ago

“Says compatible but not useful, after taking a print from installed cartridge it not matches to original document for 20%, too bad product, I will suggest every one that do not buy the product, and too much expensive also. For same price we can get genuine cartridges from Amazon. Got cheated by the company.”

Posted 3 weeks ago

“Usually very good, my last order has not arrived so still waiting tonhear what has happened”

Posted 3 weeks ago

“Very disappointing that the cartridge does not work with my HP printer”

Posted 4 weeks ago

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Printerinks is rated 4.3 based on 567 reviews