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Printerinks Reviews

4.3 Rating 619 Reviews

83 %

of reviewers recommend Printerinks

Company Reviews

Product Reviews

4.3

Based on 619 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Visit Website

Phone:

020 8181 4010

Email:

contactus@printerinks.com

Location:

Capital House,
25 Chapel Street,
London
City of Westminster
W2 1DS

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Printerinks 5 star review on 22nd April 2024

Printerinks 5 star review on 1st April 2024

Pauline Currien

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I can't answer about the inks yet.I have a Canon Pixma TS5100. Whe I inserted your black and colour cartridges the printer said 'PRINT HEAD NOT INSTALLED. I have never seen that before with other inks. I don't know what the Print Head is. Please could you tell me wjat it is, and how do I install it,thankyou Keith Willimas”

Posted 1 day ago

“Generally happy with the service with my first order with printer inks Date of order to delivery was to long also stated return envelope for used cartridges was not enclosed”

Posted 2 days ago

“Took over a week to be delivered.”

Posted 2 days ago

“Communication is appaling. Ordered ink 7th May and it appears there was a shortage however absolutely nothing sent to tell me. Out of the blue part of the order arrives on 16th May. Then again with no notice the last bit arrives on 20th May. Several calls made but at no time were any dates given for delivery. Yes i got what i ordered so i gave a 3 star award but you really need to up your game with communication.”

Posted 6 days ago

“Fast delivery is a joke. Ordered on the 7th of May still not arrived.”

Posted 2 weeks ago

“Have used Printer inks for a few years but the last set of cartridges were much more expensive than before so I may look around again.”

Posted 2 weeks ago

“Haven’t had to use it yet”

Posted 2 weeks ago

“I ordered two colour printer inks from you and was expecting a free A 4 paper package The inks were received but not the free package of A4 paper I was expecting .I assumed that this may be delivered separately but it has still not been received”

Posted 4 weeks ago

“Inks received as ordered Unfortunately one cartridge did not work. My printer cannot see the cartridge When I posted it back requesting a replacement the cost of postage was £3.50 This is proportionately very expensive Perhaps you might send me a credit note. All else ok Thanks Paul Faiman”

Posted 1 month ago

“Your service package, as always, was really fine but I have marked you down because after ordering, I realized that with your three for two deal, I ended up paying £152. This is a huge increase on the £97 that I paid previously on the same three for two deal. Previous to that, the cost for the same deal was around £60 as far as I can remember. Your increases are excessive and after faithfully dealing with you for years, I shall be seeking another supplier if your prices are not reduced to a more sensible level.”

Posted 1 month ago

“I was disappointed as the 15 % discount which was available was not given to me. The person on the telephone line seemed to be in a hurry!!”

Posted 1 month ago

“Ink is OK, but delivery speed is lacking.”

Posted 1 month ago

“Black cartridge I bought was fine. The colour one not so. Sent a message regarding the issue which I’m still waiting for a reply to 4 days later. Don’t answer the phone either - keep you on hold indefinitely. Need to improve after sales service!”

Posted 1 month ago

“Ordered compatible black and colour inks for Canon MX475 printer. Only the black cartridge worked, whilst the printer refused to recognise the 541XL colour cartridge. Consequently not the bargain purchase I'd hoped for.”

Posted 1 month ago

“I have been very happy with printerinks and have used your company for several years. I do, however' have a bit of a gripe. You often say that there is a certain percentage off but rarely do these offers seem to apply to my order. i believe you would be better and fairer if you offered a smaller percentage deal but it was across the board so that your loyal customers also benefitted”

Posted 1 month ago

“Usually no problem. The last time it was nearly 3 weeks between ordering and delivery. Sad!!”

Posted 1 month ago

“Printerinks use artificially inflated prices on their ink cartridges which are then offered at a 'discount' price. This ploy is dishonest.”

Posted 1 month ago

“Your items are good but , delivery is letdown badly by Royal Nail ! Which spoils YOUR reputation ! They are at your front door and just throw the package over my side door ( which I rarely use ! ( and leave NO note that a parcel has been left !! It is no use stating @ look at your mobile “ some people are not Tech Savvvy or - like me , having important things to do for 3 days - as my wife was in hospital ! JUSt Leave A Note !!”

Posted 1 month ago

“Item bought took 2 weeks to arrive as wasn’t in stock.”

Posted 2 months ago

“Missing the grey cartridge. Waiting for this to be rectified. Otherwise, a good fast service with a good discount”

Posted 2 months ago

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Printerinks is rated 4.3 based on 619 reviews