Quality Diamonds Reviews

Name: Quality Diamonds
Address: Quality Diamonds, 1st Floor, 2 Copperhouse Ct, Caldecotte, Milton Keynes, Buckinghamshire
Rating: 4.96

5.0 Rating 926 Reviews

100 %

of reviewers recommend Quality Diamonds

Company Reviews

Metrics

Info

5.0

Based on 926 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Quality Diamonds:

Quality Diamonds are wholly committed to providing the very best diamond-buying experience. Specialising in diamond engagement rings, diamond earrings, wedding rings and custom jewellery, our balance of superb customer service, exquisite products and outstanding prices ensures we are one of the market leaders in the online Jewellery Industry. Why not visit us at our offices in Hatton Garden, Milton Keynes and Birmingham's Jewellery Quarter, we'll give you all the knowledge and advice you'll need to ensure you can buy with confidence.

Visit Website

Phone:

203 7733 511

Email:

sales@qualitydiamonds.co.uk

Location:

Quality Diamonds, 1st Floor,
2 Copperhouse Ct, Caldecotte,
Milton Keynes
Buckinghamshire
MK7 8NL

Anonymous

Anonymous // 01/01/2019

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“Ordered elegance in 18carat gold at Hatton Gardens. Visited office, Tobias very helpful. Viewed selection of diamonds. After helpful advice settled on one which was subsequently delivered on time and to specification. Excellent value for money especially when compared to ones on high street. Very happy. Thank you.”

Helpful Report

Posted 9 years ago

“Visiting Tobias at the London office helped to put us at ease. He is so knowledgeable, we put our trust in him immediately to find a lovely diamond as we were unsure of the process before arriving. The ring was delivered to our house when advised and far out weighed our expectations! We can't say enough how fantastic the service was for the best quality and best value diamond ring we could expect. Ann has so many compliments on how amazing and sparkling it looks! We highly recommend as we will not be going anywhere else for diamonds in the future!!”

Helpful Report

Posted 9 years ago

“I must have been looking for the cheapest diamond they sell but the service was great. They were more than happy to let me come in and have a look at what you can get for your money, talk about the four C's of diamonds and see a different selection. One happy chappie, now to hope the gf likes it too.”

Helpful Report

Posted 9 years ago

“I was very wary when ordering my ring online as to be honest i had ordered three before from other companies and had sent them back , they were cheaply made and looked awful! Then i found Quality Diamonds so i thought last try , i found the website easy to use and the staff amazing , willing to help every step of the way , beyond the call of duty sometimes .. Thanks Paul ! When my ring arrived i was bowled over it was just as i imagined at half the price of the shops! Im a very happy lady , just read the reviews they speak for themselves ! Many thanks quality Diamonds :)”

Helpful Report

Posted 9 years ago

“A much nicer environment than the shops along Hatton Garden. Not exactly plush surrounding which is at odds given how much one might be spending with them, but it does mean a competitive price. They were happy to select a range of five stone for me to narrow down my preferences, and a further five similar stones for me to finally select my preferred stone. This really is worth doing - the grades on a piece of paper don't tell the full story and you can't know what is more important to you until the differences are right there in front of you. Ended up with a stong and ring that I was very happy with and never once had to endure someone encouraging me into their shop.”

Helpful Report

Posted 9 years ago

“arranged a Saturday appointment with QDs, Talked through every aspect of what I required from the usual things to the little details eg. Ensuring the diamond Certification number is not covered by a prong for the aid of inspection once set. Finally the quality of what I acquired for the price paid was untouchable on the high street, I can't believe the low quality diamonds I was being quoted at compared to what I got at QDs for cheaper than those high street stones! Very happy, I know 'she' will be too...”

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Posted 9 years ago

“Friendly staff with so much knowledge was a pleasure to deal with”

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Posted 9 years ago

“I have to say from start to finish the experience was amazing. I've wanted an emerald cut diamond solitaire ring for a good few years, but could never bring myself to buy one, especially after trying one on in Goldsmiths recently and then having the sales person follow me round the store with it on a tray, giving me quotes for interest free credit! Not my best experience! From booking my initial meeting, to seeing the diamonds I could choose from, there was no pressure, just great advice and a lot of information about the quality of the diamonds. I adore my new ring, and actually cried when I got in the car, it's beautiful and exactly what I wanted....a long awaited present to myself and it's just perfect, so thank you very much.”

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Posted 9 years ago

“This has to be without doubt my highest review of a company. Quality diamonds not only promptly delivered my order but emailed me back and forth with expert advice and a friendly attitude. Doesn't hurt that my girlfriend also said yes and I'm now an engaged man! Thank you guys for your amazing service and I look forward to dealing with you again in the future.”

Helpful Report

Posted 9 years ago

“Bought the engagement ring and wedding bands from here. They provided first class advice and with no pressure and honest sales tactics, I even learnt a lot about diamonds. Price wise, I could not find cheaper and was surprised by the difference with many of the other stores. I was even told to look elsewhere for ideas after my first visit, and then return to get it at a lower price from them. The quality was in no way sacrificed. Would definitely recommend!”

Helpful Report

Posted 9 years ago

“I found this company exceptionally easy to deal with from researching and selecting through to delivery and the first look of the real thing. I chose to 'go it alone' and surprise my intended with something special and the search facilities through the site were superb, along with the info on the quality of my purchase. I'm extremely happy to say my fiancée is every bit as delighted with her ring as i was and our engagement is so special and something i will remember for the rest of my life.”

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Posted 9 years ago

“Quality diamonds were excellent in helping me choose my wedding ring. The service was quick too and I'm delighted with my purchase”

Helpful Report

Posted 9 years ago

“great service !! web site very easy to use and informative ..made choosing a great ring specilal. when the ring arrived it was beautifuly boxed and looked absolutley stunning !! the high street jeweller has its place but this was a more personal and bespoke service .. excellent . ....and she said yes :)”

Helpful Report

Posted 9 years ago

“Great service from Quality Diamonds! These guys know their gems! Tobias dealt with us over several visits with expert knowledge, great advise and very competitive prices. Highly recommended.”

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Posted 9 years ago

“Beautiful craftmanship delivered ahead of time. No complaints with product. Company not very timely with email responses. Ok by phone.”

Helpful Report

Posted 9 years ago

“100% satisfied customer. I initially purchased a ring from Ernest Jones high street jeweller after a recommendation from a friend, but after reading all the horror stories and realising I had been duped into their "sale" prices I shopped around and after stumbling upon all the excellent reviews on here I thought I'd give buying online a choice...so glad I did! The choice is immense, the attention to detail throughout my order was amazing. Once the order was placed you get the usual conformation of order received, but what's good is you can track the order online accurately and the helpful customer service team are just a quick phone call away. Once the order has been complete they contact you to arrange a delivery to suit you...and they stick to the date! Presentation of the ring itself was very impressive, it arrived when promised and in perfect condition with all certification as advertised. I fully recommend using Quality Diamonds if you want to get a ring your other half will treasure! Oh and you also get 15% off wedding rings, which is another little bonus during an expensive time! I'd also recommend researching the 4 c's before purchasing to get the perfect diamond.”

Helpful Report

Posted 9 years ago

“We looked through many adverts and looked at loads of shops but there was nothing to compare with the service and effort put in by Quality Diamonds staff to get us exactly what we wanted at an exceptionally good price..”

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Posted 9 years ago

“We had a couple of possible purchases. We wanted a diamond to make up a tie pin and the other to replace an opal in a ring. We went and met staff and were helped to select the most appropriate diamonds and were able to get much better quality than we could have afforded on the High St. We are very happy and could recommend this to anyone.”

Helpful Report

Posted 9 years ago

“What can i say? The ring it's very beautiful, we like it a lot, she said yes and we are verry happy! Also the staff members are very professional and was a pleasure to meet them and for that we will return for wedding rings! Thanks”

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Posted 9 years ago

“This is how service should be. Straight forward, simple and great value for money. Very helpful staff and keep you informed regularly. I will be using Quality Diamonds again.”

Helpful Report

Posted 9 years ago

Quality Diamonds is rated 5.0 based on 926 reviews