Rainbow Medical Reviews

Name: Rainbow Medical
Address: 2 The Crescent, King Street, Leicester, Leicestershire
Rating: 4.94

4.9 Rating 271 Reviews

100 %

of reviewers recommend Rainbow Medical

4.9

Based on 271 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Rainbow Medical:

Rainbow Medical has expertise in treating ADHD, Autism (ASD), Depression, Anxiety, Personality Disorder, Bipolar Affective Disorders. Based in Leicester, Nottingham, Derby, Coventry and Edinburgh.

Visit Website

Phone:

0800 054 1850

Email:

contact@rainbowmedical.co.uk

Location:

2 The Crescent, King Street,
Leicester
Leicestershire
LE1 6RL

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very welcoming to us all & hope for the future with our son . Dr was very knowledgeable and personable”

Helpful Report

Posted 10 months ago

Good morning, We greatly appreciate your kind words and are glad to hear that you found Dr Vilanova welcoming. It is always our goal to create a comfortable and inclusive environment for all our patients and their families. We are also delighted to know that you had a positive experience with our knowledgeable and personable Dr Vilanova. Your feedback means a lot to us, and we look forward to continuing to provide exceptional care for you and your son. Thank you again for choosing Rainbow Medical for your healthcare needs and for giving us feedback. Take care Andrew Patient experience.

Posted 10 months ago

“Dr Josep was positive, helpful and understood me”

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Posted 10 months ago

Good evening Rosie, I am delighted to hear that your experience with Dr. Vilanova was positive and helpful. Our team strives to understand and cater to our patients' needs, and it's great to know that you felt understood during your visit. Once again, thank you for your feedback and all the best on your journey of self discovery. I will be speaking to Dr Vilanova tomorrow morning, and I will pass on your feedback personally. Take care Andrew Patient experience.

Posted 10 months ago

“Excellent as usual”

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Posted 10 months ago

Good afternoon Robert, We greatly appreciate your kind words and are thrilled to know that you had an excellent experience with us. Please don't hesitate to reach out to me or any one of the team if you need any further assistance. Take care Andrew Patient experience.

Posted 10 months ago

“Liked the whole service provided.”

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Posted 11 months ago

Good morning Mitesh, Thank you so much for giving Rainbow Medical a five-star rating! We truly appreciate your kind words and feedback. It means a lot to us that we were able to meet your expectations and provide you with a positive experience. Thank you once again for your support; if you need anything reach out to me personally or any one of the team. Take care Andrew Patient experience.

Posted 11 months ago

“Very professional and caring visit to zusanna”

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Posted 11 months ago

Good morning Joe, Thank you so much for leaving feedback Zuzana. Your feedback means a lot to us and motivates our dedicated team to continue delivering exceptional care and service. I'm thrilled to hear that your visit to Zuzana was very professional and caring. Providing a compassionate and patient-centric experience is what we strive for. Once again, thank you for choosing Rainbow Medical. I will pass on your feedback directly to Zuzana this morning. Take care Andrew Fuller Patient experience.

Posted 11 months ago

“Excellent.”

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Posted 11 months ago

Dear Annette, Thank you so much for your exceptional 5-star rating of Rainbow Medical! We truly appreciate your kind words and the time you took to share your positive experience with us. "Excellent." - Your feedback has made our day! We are delighted that you had such a great experience at Rainbow Medical and that our services met your expectations. Once again, thank you for your feedback. I will pass on your feedback to the clinician concerned. Take care Andrew Fuller Patient experience.

Posted 11 months ago

“Dr Vilanova was really friendly and made the anxiety ease when talking to him. We took a short break in between which helped the process too.”

Helpful Report

Posted 11 months ago

Good morning Mellissa, We're delighted to hear that Dr. Vilanova was able to make you feel at ease during your visit. It's our top priority to ensure our patients' comfort, and we're glad that Dr. Vilanova's friendliness helped to alleviate your anxiety. Taking a short break during the process is also something we believe in to promote a relaxing environment. Thank you once again for your support and for your feedback. I will pass on your feedback to Dr Vilanova this morning when we meet. Take care Andrew Patient experience.

Posted 11 months ago

“My daughter is always a lot happier after her session with Serbrina”

Helpful Report

Posted 11 months ago

Good morning and thank you for your feedback. It's more than great to read that your daughter always leaves her sessions with Sebrina feeling much happier and that Sebrina is making a positive impact on her well-being. Should you ever need anything or have any further questions, please don't hesitate to reach out. Take care Andrew Fuller Patient experience.

Posted 11 months ago

“Rachel adapted the appointment structure to suit the needs of my son perfectly. Rachel is really calm and easy to talk to.”

Helpful Report

Posted 11 months ago

Good morning, We are delighted to hear that Rachel's adaptability in structuring the appointment worked perfectly for your son's needs. Rachel's calm and approachable nature allows for open conversation and ensures that every patient feels comfortable and understood. Once again, thank you for your kind words. Feedback is really important and has helped us improve the experience for all our patients. Take care Andrew

Posted 11 months ago

“Rachel was really friendly, created a relaxed atmosphere for the inital consultation, setting myself and my son at ease from the very beginning.”

Helpful Report

Posted 11 months ago

Good morning, It's great to know that we have been able to create a relaxed atmosphere for you and your son during the initial consultation. We really value Rachel here at Rainbow Medical; she is always friendly and accommodating and that this helped to make you and your son feel at ease from the very beginning of your visit is testament to her dedication. I will be speaking to Rachel and I will let her know your feedback. Take care Andrew

Posted 11 months ago

“Our experience as a family has been great with rainbow medical, we saw Diane who shown nothing but understanding, patience and compassion all throughout the process. We couldn’t be more grateful. Thankyou Diane, keep on being you”

Helpful Report

Posted 11 months ago

Good morning, Our team at Rainbow Medical is truly dedicated to providing exceptional care and service to our patients and their families. We are thrilled to hear that your family's experience with us has been great. Diane, in particular, has been exemplary in demonstrating understanding, patience, and compassion throughout the entire process. We are incredibly grateful for her dedication and her ability to connect with our patients on such a profound level. Once again, thank you for taking the time to share your positive feedback. I will speak to Di about your feedback this morning. Take care and regards to the family. Andrew

Posted 11 months ago

“Greta as always”

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Posted 11 months ago

Good morning, It's been lovely reading of your process through the feedback you have left us. Thank you from me and all the team here at Rainbow Medical. Take care and my regards to all the family. Andrew

Posted 11 months ago

“Dylan was friendly, very patient, explained everything really well, listened well and was very professional.”

Helpful Report

Posted 11 months ago

Good morning, I'm glad to hear that Dylan provided you with exceptional service. Dylan has always been praised for being friendly, patient, and professional. He takes the time to explain everything thoroughly, demonstrates great listening skills, and ensures that every experience is a positive one. Once again, thank you for taking the time to share your feedback. I will be speaking to Dylan this morning and I will tell him of the experience you had. Take care. Andrew

Posted 11 months ago

“Efficient and pleasant manner.”

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Posted 11 months ago

Good afternoon Lucy, We truly appreciate your feedback and are thrilled to hear that you had a positive experience with us. We are especially pleased that our team members and Dr Vilanova were able to assist you in an efficient and pleasant manner. Delivering excellent service is always our top priority, and your kind words serve as a great encouragement to our staff. If you ever need any assistance, please do not hesitate to reach out to us. Take care Andrew Patient experience.

Posted 11 months ago

“Great service as usual”

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Posted 11 months ago

Good afternoon Robert, You are most welcome and thank you for your feedback. Hearing your feedback helps us know what we are doing right and what we need to improve. Take care Andrew Patient experience

Posted 11 months ago

“I knew Dr.Villanova for many years in the NHS. I missed his compassion and help he could give me in such a short space of time that's limited to the NHS. To see him privately has given me hope for the future for the first time in a few years.. The whole team I've talked to so far are incredibly kind. I know I will be recieving the best care. Thank you so much. I'm very grateful 😊.”

Helpful Report

Posted 11 months ago

Good morning Lorraine, I'm so glad to hear that Dr. Villanova's compassion and support have made such a positive impact on your health journey. It's wonderful to know that seeing Dr Vilanova has provided you with hope for the future. Our entire team is dedicated to providing the best care possible, and I'm thrilled to hear that you have had positive experiences with everyone you've interacted with so far. Your gratitude means a lot to us, and we will continue to strive for excellence. Thank you again for your feedback and for choosing Rainbow Medical. I will speak to Dr Vilanova and the Team later today and I will pass on your words. Take care Andrew Patient experience.

Posted 11 months ago

“Zuzana made us all feel very comfortable. She expalined everything clearly and helped us understand the process. We were very happy overall with the first sessions. Thanks.”

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Posted 1 year ago

Hello and good morning Alexander, Thank you so much for giving Rainbow Medical a fantastic 5-star rating! We really appreciate your kind words and are thrilled to hear that your experience with us has been nothing short of excellent. Zuzana is indeed an outstanding member of our team, and we're delighted to know that she made you all feel comfortable during your sessions. Her expertise and ability to explain everything clearly are qualities that we highly value in our staff. We're glad she was able to help you understand the process better. We're thrilled that you were overall very happy with your first sessions at Rainbow Medical. Your satisfaction means a lot to us, and we are committed to providing exceptional care to all our patients. Once again, thank you for your kind words and for choosing Rainbow Medical. I will pass on your feedback directly to Zuzana this morning. Take care Andrew Patient experience.

Posted 1 year ago

“On meeting Atholl he made me feel comfortable as i was really anxious and talking to him was really easy. Reccommend this company if all the people are like Atholl which by the reviews they are!”

Helpful Report

Posted 1 year ago

Good morning Mellissa, Firstly, thank you so much for giving Atholl and Rainbow Medical a 5-star rating! Myself and the team truly appreciate it. It's comforting to hear that Atholl's excellent service made you feel comfortable and at ease during your visit. We understand how important it is for our patient's to feel supported and reassured, especially when dealing with feelings of anxiety. Rest assured that we strive to create a welcoming and easygoing environment for all our patients. I appreciate your kind words. We take great pride in providing outstanding care, just like Atholl did for you. Me and Rainbow Medical are grateful to have such dedicated professionals as part of our team. Thank you once again for choosing Rainbow Medical, and I will pass on your feedback directly to Atholl this morning. Take care Andrew Patient experience.

Posted 1 year ago

“It was so refreshing to meet a psychiatrist who was so knowledgeable and reassuring. He really listened and asked relevant questions, and discussed options thoroughly. At last I feel heard and that I am on a path to far more flourishing. I also feel like I can communicate easily as we go along, and during follow ups and medical titrations. Feel far more positive than I have for years.”

Helpful Report

Posted 1 year ago

Good morning Elizabeth, Thank you for your feedback and it was nice to read about your positive experience with Dr Vilanova. I'm delighted to hear that you found him to be knowledgeable, reassuring, and attentive to your needs. Actively listening to you, asking relevant questions, and thoroughly discussing the available options with you, are why we value Dr Vilanova here at Rainbow Medical too. It's fantastic to hear that you finally feel heard and are now on a path towards greater flourishing. Your words truly highlight the impact a compassionate and understanding psychiatrist can have on their patients' lives. Moreover, we are glad to know that you feel comfortable communicating with Dr Vilanova during follow-ups and medical adjustments. Maintaining open and clear communication is vital to ensure the best possible care and outcomes. Thank you again for taking the time to share your positive experience. We are honored to have played a role in your journey towards a more positive and fulfilling life. If you have any further feedback or need any assistance in the future, please don't hesitate to reach out. We are here to support you. I will be speaking to Dr Vilanova later today and I will pass on these words. Thank you. Take care Andrew Patient experience.

Posted 1 year ago

“Good experience, talking freely to sarah”

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Posted 1 year ago

Good morning, Thank you so much for your feedback. We believe in making each interaction meaningful, and we are thrilled that Sarah was able to provide you with the support and assistance you needed. Please feel free to reach out to us anytime for any further assistance or if you have any questions. I will pass on your feedback to Sarah when I speak to her this morning. Take care Patient experience.

Posted 1 year ago

Rainbow Medical is rated 4.9 based on 271 reviews