Ritani Reviews

Name: Ritani
Address: 3 barker avenue, 2nd Floor,, White Plains
Rating: 4.57

4.6 Rating 784 Reviews

88 %

of reviewers recommend Ritani

4.6

Based on 784 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

221

Anonymous

Anonymous // 01/01/2019

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“I was really happy with my experience. I appreciated Ritani’s price match policy, and my ring arrived on the exact day they said it would with regular updates. The setting is beautiful and my fiancée is over the moon. Would recommend them to a friend!”

Ritani 5 star review on 21st February 2025

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Posted 3 months ago

“Great experience. I recently bought two pairs of diamond earrings They are beautiful and were well priced. They arrived quickly and I am very happy with them.”

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Posted 3 months ago

“Excellent customer service and quality ring!”

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Posted 3 months ago

“I would highly recommend them for a ring!”

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Posted 3 months ago

“Awesome prices for great quality.”

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Posted 3 months ago

“Awesome experience and diamond, brilliant service from start to finish.”

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Posted 3 months ago

“The earrngs I ordered were just as pictured. They came beautifully packed and on time. They were a gift and the recipient really loved them.”

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Posted 3 months ago

“Awesome quality and great service. My configuration came in wrong but Ritani was able to get it corrected and turned around JUST RIGHT BEFORE Valentine’s Day. Was perfect. Wife was absolutely obsessed with the ring. Thank you”

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Posted 3 months ago

“First time buying jewelry online, expensive jewelry at that. Super quick service and UI was great! They do offer one-time free resizing. Little did I know, different jewelry shops have different ring size measurements. Tje ring I bought was too big so I sent it back to get it resized. It still ended up being too big..Would be nice if they offered more than one-time free resizing as it's difficult to get an accurate resizing when it's all done through guesses.”

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Posted 3 months ago

“Easy Navigation on website, price is ok”

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Posted 3 months ago

“I heard about Ritani and gave them a look after reading in Reddit it’s not a scam. I quickly learners they are selling the same diamonds as Rare Carat, Blue Nile, Etc… You can search by the GIA report and find it on all sites. Ritani was well over $1000 cheaper!!! Customer service was excellent. Diamonds arrived quickly.. return of the stone I chose not to keep (smaller one lol!) was easy and I was refunded quickly. I highly recommend over other sellers.”

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Posted 3 months ago

“I thought the diamond selection was really good. The diamond I received was as described, and beautiful. Unfortunately I had to return the diamond, but the process was very easy and straightforward and everyone in customer service all along the way was super professional and easy to work with on all matters. I will definitely return to RItani for any future purchase and highly recommend them.”

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Posted 3 months ago

“N/azzzzzzzzx”

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Posted 3 months ago

“Prices are incredible, I am a very skeptical person and the prices seemed to good but I was blown away by the earrings I received from Ritani. I did have a small issue where my order didn’t show on my account but I called and they answered quickly and were able to see the order on their end. I have recommended 2 other people who have had great experiences as well.”

Ritani 5 star review on 20th February 2025

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Posted 3 months ago

“Customer service has been very responsive and helpful!”

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Posted 3 months ago

“By far the best customer service I’ve ever had. Laura was incredible. Will return just because of her.”

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Posted 3 months ago

“Bought oval earring and necklace for my niece as a wedding gift. She was very happy with both.”

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Posted 3 months ago

“Great diamond and prices”

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Posted 3 months ago

“loved so much”

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Posted 4 months ago

“I ordered earth diamond studs for my wife for Christmas. I was able to pick the exact stones for the supplier inventory and found them to be offered at a fair price and slightly less than some other online competitors. I received periodic updates as the stones were secured and received and overall the communication was excellent and the completed studs were delivered exactly when promised with the GIA certs. The only negative is my order qualified for a free pair of lab diamond studs but they were not included with my order; they would have made a nice gift for my daughter.”

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Posted 4 months ago

Ritani is rated 4.6 based on 784 reviews