“It's always great when a company works quickly and the customer service is awesome! I needed a large amount of classroom chairs ASAP and School Outlet delivered!”
“Shipping costs are exorbitant, and both the original item and its replacement have arrived damaged beyond use.
For almost $300 in shipping costs to ship a rolling whiteboard (that I will have to assemble), this is completely unacceptable.
When I asked for a refund for the shipping costs, I was told they can’t issue “partial refunds”.
I am giving them a THIRD chance to make this right. If the item is damaged again, I will ask for a refund. Either way, I will not be ordering from them for my agency ever again.”
“Things worked out great from the purchasing side but the delivery was a bit of worry for us. We had a HUUGE funeral followed by a family luncheon last Friday here at the church and on Thursday received word via email only that our shipment was scheduled to arrive by FED EX on Friday between 10-2.. All I thought of was the arrival right in the middle of our service...I tried and tried to contact FED EX but to aveil .. We ended up being lucky that they only arrived shortly after 2p which was right after the family had left. Somehow you should receive a call ahead so if there is an issue such as this that you could head it off -- becuase you got to speak to someone .... Other then that the chairs are good.”
“The tables are nice.
However, the delivery was ridiculous. The truck was packed with the ramps at the front & the tables & boxes had to be taken out to get to them. The driver had no one to help, so this 71 year old woman & the janitor helped unload the truck.
There was no communication that this would be necessary.”
“We had had their chairs for a few years, but they needed to be replaced. We put another order for upgraded chairs. The ordering process was simple and easy. The products came in time as stated. They are beautiful!!!
We are very happy.”
“Very happy to have found this vendor! We are a non-profit and very much appreciate the fair pricing. The customer service was on point and the odering process was easy peasy. All items arrived as expected and we are satisfied with the quality of the product. (We ordered 6 large, locking dock stations)”
“The chairs are exactly as described as they were online. They are easy to assemble. The color blue is nicer than my computer had displayed. My only complaint is had one of our club members not been at the building for a completely other reason. Our chairs could have sat outside or even worse been stolen all $4700 worth. The link I was sent didn't work. The body of the link said our chairs were being readied for shipment. I get a call from the driver wanting to know who is going to unload his truck. He is at the building now. I'm an hour away. Even going back to the delivery link the next day it still didn't work.”
“Beware, once you make contact with this company, they will become excessively aggressive, flooding your inbox with daily messages. Even after I had completed my purchase I continue to receive emails, warning me that my quote was about to expire and I better hurry up and make my purchase. Super annoying and I will never shop with this company again”
