Snap Rentals Reviews

Name: Snap Rentals
Address: 80H Richard Pearse Drive, Auckland, Auckland Region
Rating: 4.73

4.7 Rating 216 Reviews

95 %

of reviewers recommend Snap Rentals

Company Reviews

Metrics

4.7

Based on 216 reviews

Shipping & Delivery
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great experienced and it is highly recommend...”

Helpful Report

(QTA) - Posted 1 month ago

“Snap Rentals is absolutely amazing. Accommodating with changes. We extended our hire on 3 different occasions due to our circumstances changing. Communication with them whether on phone or via email they'll respond within a timely manner. Highly recommended especially if you're not trying to fork out $200-$5000 on a deposit with other vehicles.”

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(AA) - Posted 1 month ago

“Pickup was quick and easy, staff were great”

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(QTA) - Posted 1 month ago

“A great rental from Snap! The pickup shuttle was there when we arrived, and our driver Joe was so helpful and friendly. Pickup was super quick, and our Suzuki Swift was clean and ran well. At dropoff we were out the door and back on the shuttle with Joe in minutes. Fast, friendly, and affordable. Highly recommend Snap and we will use them again on our next trip for sure.”

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(AA) - Posted 1 month ago

“We were very impressed by the friendly and efficient service on both pick-up and drop-off. Way ahead of some other car rental companies we have experienced in the past. The airport shuttle was great too!. The car with which we were supplied met our expectations fully.”

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(CCA) - Posted 1 month ago

“We would definately use Snap Rentals again. No hastles picking up or dropping off and the counter staff were SUPER friendly and helpful. Highly recommended++++”

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(QTA) - Posted 1 month ago

“The car was very clean and comfortable, and the service at reception and during the transfer was excellent.”

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(QTA) - Posted 1 month ago

“Decent vehicle, no issues, easy check in and check out.”

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(Wellington Airport) - Posted 1 month ago

“Freindly staff and prompt pick-up at the airport. The whole booking, collection and drop off process was seamless. The car wasn't completely full when we collected it and seems like is was cleaned in a hurry, as it wasn't as clean as one would expect. Otherwise, I can't fault them. Good value for money.”

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(QTA) - Posted 1 month ago

“Easy straight forward hire”

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(Wellington Airport) - Posted 1 month ago

“Great service from start to finish! Friendly, professional team who made the whole process easy and stress-free. Highly recommend.”

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(AA) - Posted 1 month ago

“Very straightforward and quick pick up at Wellington.”

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(Wellington Airport) - Posted 1 month ago

“Easy, efficient, and friendly pick up (and drop off), plus an excellent shuttle service from and to the airport. The little hybrid was perfect for our needs.”

Snap Rentals 5 star review on 21st April 2026

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(QTA) - Posted 1 month ago

“Great customer service and understand my reasons, love the chosen vehicle for my trip.”

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(AA) - Posted 1 month ago

“Excellent and timely service, great car and friendly staff.”

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(QTA) - Posted 1 month ago

“très bon accueil, véhicule conforme, courts temps d'attente à la prise en charge et à la restitution”

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(AA) - Posted 1 month ago

“Thank you so much again for a fantastic experience on hiring one of your vehicles. A dream car once again”

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(AA) - Posted 1 month ago

“Great service, great car. Will definitely hire from Snap again, Thanks guys”

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(Wellington Airport) - Posted 1 month ago

“Superb help when collecting the car in Auckland. Had a few questions and worries but the employee was patient and understanding. Very easy and straight forward drop off”

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(AKLD) - Posted 1 month ago

“The rental process was smooth. The car was in great condition. Drop off was easy and staff were friendly. Price for rental was good too.”

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(AA) - Posted 1 month ago

Snap Rentals is rated 4.7 based on 216 reviews