“Solto quotes has been unable to secure 3 quotes, They have not responded to my queriies. I had one followup call on my queries but i was unavailable and they said they would ring back but never did.
I have two quotes but the third company Helloenergy does not return my calls despite over 5 calls by myself and i presume followup by solar quotes.”
Hi Gary,
Thank you for letting us know and apologies for the experience here. I can see there was a delay in our response that I will be following up to ensure it doesn't happen again and the next time we are faster with these. I can see from our internal notes my collegue Rino has now been in touch to help you out with the quotes
I have also followed up with Helioenergy here to understand what happened, they let me know due to the busy holiday period there was a delay in replying - I've spoke to them at length about the customer service and response times we need to see, even in the holiday period. We take this feedback seriously and if this behaviour is repeated we would re-consider recommending them on out platform. If you are still after a 3rd quote please e-mail me at ned@solarquotes.com.au and I will sort it out asap.
Thank you again for letting us know as it only helps. I'll make sure we take this review on board and improve,
Ned
“We starting from scratch learning about solar on SolarQuotes, after a recommendation from my brother. After reading SolarQuotes 101 and various other information on the website, we felt informed enough to get quotes. This was also made easy via the website. We asked for three quotes which enabled us to compare three providers. We chose Apollo Energy Solutions as the one we felt best understood our needs and answered our concerns. Installation is scheduled for January 2026.”
“Site has a host of relevant info for making a decision on solar. Easy to research and understand. Best way to move forward in getting to install solar and batteries.”
“SolarQuotes is a most informative website, full of knowledge and good advice. I have learnt a wealth of information from many articles and videos, consequently enabling me to make an informed decision about a new battery for our house. It was most reassuring to know that the installers were all highly recommended and their workmanship guaranteed by SolarQuotes. Detailed questions could be prepared in advance to know what to ask to have included in the final quote.
The installation went well and the 25kW Anker Solix X1 AC Coupled battery system is fantastic. We are most happy with our purchase and the whole experience through SolarQuotes who connected us with our Installer, Electrifying Australia.
In all, I would highly recommend SolarQuotes to any prospective buyers.”
“Excellent support for the purchase of solar &/or batteries. Solid, vetted, local recommendations for contractors & so many resources on the website in no nonsense language.
Make a visit to SolarQuotes website as your FIRST move!”
“I found the site provided good general overview about installers & what to avoid plus pro/con of different product options- the comparison site of product cost has been similar to most quotes.
Watch some of the videos to help get started on your journey
Finally the suggested retailers who quoted were all good to deal with.”
“Good experience. I was contacted by 3 Solar and Battery Installers. Two setup and visit to the property and were excellent. Very informative and answered lot of questions. Third was further away and setup a phone chat. Chat was good but never received a quote. I chose one of the 2 quotes. They were both good.”
“Our number was passed on to the rebate centre who then bullied us into booking right away and tricked us into paying twice what the system was worth. To say were upset would be an understatement that our number was passed onto whatever scam junk this was”
Hi Kimberly,
Apologies for any disappointing experience we may have been a part of. I've left you a voice message and e-mail to get more details on this as I'd like to find out exactly what happened here and if one of our installers have done something wrong, I would love help sort it out. If you need it again my e-mail is ned@solarquotes.com.au
Thanks for taking the time to leave us a review,
Ned.
“I refer everyone I know who is thinking of going solar to Solar Quotes - I even refer some people who aren't thinking solar yet to look at the 101 guide to find out more. People are always impressed by my knowledge of solar stuff, but really, I only know what I learnt from the Solar Quotes website and from my fantastic experience with rooftop solar and batteries. It's a terrific resource.
I used Solar Quotes to find three installers in my area and have been very happy with my choice. On the rare occasions my battery disconnects from the grid, I text the installer and its fixed in minutes, even when the installer is on a surfing holiday off the coast of Java!
Next week I'm going to Darwin to help my daughter get quotes from two Solar Quotes installers. Both of them were very helpful over the phone and will meet me on site while she's at work. One has even offered to talk to the other residents in my daughter's group of townhouses to answer any of their questions. I love Solar Quotes!”
“Great site with heaps of good info and a useful quote arrangement service. The battery comparison chart seems to be very comprehensive and much needed given the amount of info spread around "out there". Thanks so much!”
“Very grateful for your help & your three recommended quotes, thankyou. Early days still, but I have chosen to go with Unified Solar Solutions here in Adelaide. I decided to chose one of your top recommended batteries: Sungrow. My existing system installation - is 8.32 kW.
26 x320W SunPower P19-Series SPR-P19-320 Blk USA panels.
1 x 8kW Fronius Primo 8.2-1 Inverter etc...
Purchased and installed by Venergy Energy in 2019.
I have placed a deposit with Unified Solar Solutions & booked a spot for installation. Apparently for early in the new year according to their representative. So far the experience & visit felt very professional.
I'll probably have further to say after the installation takes place.
Thankyou, cheers, Prim”
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