Sternglas GmbH Reviews

Name: Sternglas GmbH
Address: Gerhofstr. 1-3, Hamburg, Hamburg
Rating: 4.77

4.8 Rating 2,469 Reviews

95 %

of reviewers recommend Sternglas GmbH

4.8

Based on 2,469 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Write Your review

Tell us how Sternglas GmbH made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Sternglas GmbH 5 star review on 25th March 2024

141

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thanks for the very nice and superfast service (28 hours from Hamburg to me in Łódź). Best regards.”

Helpful Report

Posted 3 years ago

“First off the customer service from Sternglas is awesome.I emailed their Sarah which she responded right away. From when I placed my order and received delivery in Greenpoint Brooklyn was 2 days!!! Incredible!”

Helpful Report

Posted 3 years ago

“Very nice watch, great quality.”

Helpful Report

Posted 3 years ago

Moin from Hamburg! Thank you so much for your awsome feedback! The whole Team is very happy about it. :) Best wishes from Hamburg!

Posted 3 years ago

“I ordered a watch as a gift for my boyfriend from Strenglass and I had a very positive experience. The website is very well designed and very intuitive. The watches are very elegant. I received my order really fast, even earlier than the initial delivery date. Packaging is impeccable and the product meets all my expectations. 100% recommended.”

Helpful Report

Posted 3 years ago

Moin from Hamburg! Thank you so much for your wonderful feedback. We are all so happy about it and it keeps us very motivated. :) We are glad that you like the watch and that you are satisfied with the whole process. Best wishes!

Posted 3 years ago

“It’s a stunning watch, very nice to have”

Helpful Report

Posted 3 years ago

Moin from Hamburg, thank you so much for your great feedback! The whole Team is really happy about it. :) Best wishes!

Posted 3 years ago

“The watch I got was good value for money runs well and is solid and good looking too.”

Helpful Report

Posted 3 years ago

Dear William, thank you so much for your awsome feedback. We are all very happy about it. :) We wish you a lots of joy with your new Taiga GMT. Greetings from Hamburg!

Posted 3 years ago

“Excellent assistance and very quick delivery!!!!!! The watch is great, as I had expected!!!!! I´ll definitively buy another Sternglass soon!”

Helpful Report

Posted 3 years ago

Dear Simon, thank you so much for your feedback. :)The whole Team is so happpy about it. We wish you a lots of fun with your new watch. Best wishes from Hamburg!

Posted 3 years ago

“Received the Taiga GMT a few days ago and could not be more pleased with the thoughtfulness in design and beautiful execution. GMT and date functioning as expected and would absolutely recommend for anyone trying to track multiple time zones. No comments on durability and longevity but I don't foresee that being a problem.”

Helpful Report

Posted 3 years ago

Dear Matthew, thank you very much for your awsome feedback to our Taiga GMT. We are so glad that you like your new watch that much. :) Enjoy wearing it and have a lots of fun with it. Best wishes from Hamburg!

Posted 3 years ago

“Beautiful timepieces, fast delivery, with the promised quality. Definitely would buy again!”

Helpful Report

Posted 3 years ago

Dear Georgios, thank you so much for your great feedback. :) The whole Team is very happy about it! Best wishes from Hamburg.

Posted 3 years ago

“Fantastic watch, very happy. Stunning. The service and correspondence was also very enjoyable.”

Helpful Report

Posted 3 years ago

Dear Hugh, thank you so much for your awsome feedback. The whole Team is very happy about it. :) We are glad that you like the strap too. We wish you a lots of fun with your new watch! Best wishes from Hamburg. :)

Posted 3 years ago

“I discovered this company by internet and I must admit that I was very satisfied with the service and quality of its products!! Now I recommend my friends😃”

Helpful Report

Posted 3 years ago

Dear Alessandro, thank you very much for your great feedback. We are all very happy about it and appreciate it a lot! We wish you a lots of fun with your new watch. :) Best wishes from Hamburg!

Posted 3 years ago

“Extremely tasteful designs and German precision crafting. The automatic watches especially feel very premium. As further growth improvements: - more automatic models, potentially exploring new movements - dials need a bit more 3 dimensionality, either texture or lume dots etc - premium straps like the buckle and seam edition should come back.. This is by far the best leather strap I have in my 30+ watch collection”

Helpful Report

Posted 3 years ago

Dear Pedro, thanks for your great feedback. :) We will discuss all your points with our product team. Feedback like this is very important for us. We wish you a lots of joy with your new watch. Best wishes from Hamburg!

Posted 3 years ago

“Super Qualität und Service”

Helpful Report

Posted 3 years ago

Moin Laurent, vielen lieben Dank für Dein tolles Feedback. Das ganze Team freut sich riesig darüber. :) Wir wünschen Dir weiterhin viel Freude an Deinen Uhren. Viele Grüße aus Hamburg!

Posted 3 years ago

“Many thanks for the first class service... two watches with extra straps ordered Sunday afternoon, order dispatched Monday morning, arrived in South West France Tuesday lunchtime – just 27 hours door-to-door. Plus, the Hamburg is superb and looks great with the additional blue strap. Wife loves her gold Naos XS which looks very smart on both Milanaise and black leather straps. Makes it easy for her to match bracelets! Milanaise easy to adjust and swapping the interchangeable straps is very simple. Will keep an eye out for new designs - assuming I can get permission to buy another !”

Helpful Report

Posted 3 years ago

Dear Dave, thank you so much for your awsome feedback! We are glad that everything went so well for you. :) We are always working hard on creating the best customer experiences. :) Have a lots of fun with your products! Best wishes from Hamburg.

Posted 3 years ago

“Very professional service. Clear and rapid communication.”

Helpful Report

Posted 3 years ago

“fast, professional service, quick delivery, followed by customer service e-mail, exquisite package, fantastic watch.”

Helpful Report

Posted 3 years ago

“The website is really easy to browse, the checkout experience is straightforward and the delivery was really fast. Great customer experience!”

Helpful Report

Posted 3 years ago

“Watch accessories representing a great value for money. Very good quality. Deliver within adequate time frame”

Helpful Report

Posted 3 years ago

Dear Jorge, thank you so much for your feedback. :) We are glad that you like our straps. Enjoy wearing them. :) Best wishes from Hamburg!

Posted 3 years ago

“I think that you are young but of future success company in the watches world. Good products at the same time not expensive prices”

Helpful Report

Posted 3 years ago

Dear Antonio, thank you so much for your awsome feedback! We are really happy about it and it keeps us motivated. :) Best wishes from Hamburg!

Posted 3 years ago

“Great service and speedy communication.”

Helpful Report

Posted 3 years ago

Dear Bor, thanks a lot for your nice feedback. The whole Team is very happy about it! We wish you a lots of fun with your new watch. :) Best wishes from Hamburg!

Posted 3 years ago

Sternglas GmbH is rated 4.8 based on 2,469 reviews