Sternglas GmbH Reviews

Name: Sternglas GmbH
Address: Gerhofstr. 1-3, Hamburg, Hamburg
Rating: 4.77

4.8 Rating 2,469 Reviews

95 %

of reviewers recommend Sternglas GmbH

4.8

Based on 2,469 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Sternglas GmbH 5 star review on 25th March 2024

141

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sternglas is an excellent outfit. The web descriptions were representative of the watch in real life. Price fair. Also, the delivery was remarkably prompt all the way from Hamburg”

Helpful Report

Posted 3 years ago

Hello, thank you very much for your great review! The whole Team is pretty happy about it. :) Best wishes from Hamburg!

Posted 3 years ago

“Good service and clear communication.”

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Posted 3 years ago

Dear Harald, thank you very much for your great review! The whole Team is pretty happy about it. :) Best wishes from Hamburg!

Posted 3 years ago

“Wow $2,400+ for a Miyota movement! Ripoff”

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Posted 3 years ago

Hello from Hamburg! We think there is a little misunderstanding. We don't sell watches in the price range of 2.400 $ + and we never will. If you have questions about this just send us an e-mail to support@sternglas.de. Best wishes!

Posted 3 years ago

“Before placing the order of a Naos Black Quartz I have contacted the Sternglass customer care by email to get info about this watch, and feedback was provided in 2 hours. I placed the order and the watch arrived in 48 hours. Opened the package and found that the Naos Black Quartz is really a great watch, provided by a great company. What else? Thank you Sternglass!”

Helpful Report

Posted 3 years ago

Dear Dario, thank you very much for your awsome review! We are so glad that you like your new Naos black and that we could give you such a great experience with us. :) Best wishes from Hamburg!

Posted 3 years ago

“Looks perfect!”

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Posted 3 years ago

Dear Rainer, thank you very much for your great review! The whole Team is pretty happy about it. :) Best wishes from Hamburg!

Posted 3 years ago

“LOVE love love. Customer service was so helpful (thanks Sarah). I like the company story, I love my new watch, and the whole process was perfect - reasonably priced, shipping with duties already paid, quick, easy.”

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Posted 3 years ago

“Beautiful watches at an excellent price. Watch quality seems to be on par with brands 3 to 4 times the price while the strap was just a touch below expectations.”

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Posted 3 years ago

“Customer service is really good I recommand”

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Posted 3 years ago

“I didn't have to contact the company directly but the impression I get from it is very good, the website is very informative and useful. The communication after the purchase was excellent and the packaging and general aftersale care was very good.”

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Posted 3 years ago

“Wonderful customer service. Quick delivery of the watch I ordered and the team were equally as quick to help me return a watch strap that didn’t quite fit. Thank you!”

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Posted 3 years ago

Dear Caroline, thank you so much for your awsome review! Everyone from the Team is very happy about it! :) We are glad that you like the watch. :) Best wishes from Hamburg!

Posted 3 years ago

“all the collection is amazing”

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Posted 3 years ago

Dear Pierre, thank you so much for your great feedback! The whole Team is pretty happy about it. :) Best wishes from Hamburg!

Posted 3 years ago

“Modesto white watch just arrived. It looks just like the ads, can't wait to wear it and show my good taste and with a sapphire crystal!”

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Posted 3 years ago

Dear Robert, thank you so much for your great review! The whole Team is very happy about it. :) We are glad that you like the watch that much. Best wishes from Hamburg!

Posted 3 years ago

“The clock is for mother She is very happy Thank you sternglas”

Helpful Report

Posted 3 years ago

Moin from Hamburg! Thank you so much for your awsome feedback! We are glad that your mother is happy with the clock. :) Best wishes from Hamburg!

Posted 3 years ago

“Easily wearable everyday watches. Sleek, elegant, and most importantly beautifully made. I would just like to get better options on automatic movements, as current ones do not provide options that I am looking for in automatic.”

Helpful Report

Posted 3 years ago

Moin, thank you for your great review. We are very happy about it. :) We will discuss your feedback with our product team. :) Many greetings from Hamburg!

Posted 3 years ago

“The watch arrived quickly and with no customs problems in the USA. The combination of convex glass and concave dial make for a beautiful Asthet watch.”

Helpful Report

Posted 3 years ago

Moin, thank you for your great review. We are very happy about it. :) Many greetings from Hamburg!

Posted 3 years ago

“I wanted a simple watch that does timekeeping well, that doesn’t look clumsy and I could wear anytime anywhere without worrying about hurting it. Sternglas came to the rescue!”

Helpful Report

Posted 3 years ago

Moin, thank you very much for your great review! The whole team is very happy about it. :) Many greetings from Hamburg!

Posted 3 years ago

“The company has managed to make beautiful watches with excellent quality and still have a reasonable price. The buying experience on the site was very good and m order arrived very quickly”

Helpful Report

Posted 3 years ago

Moin, thank you very much for your great feedback! That really makes us all insanely happy! :) Many greetings from Hamburg!

Posted 3 years ago

“Sternglas rally has some nice designs and you can see they are standing on the shoulders of other great German watchmakers like Glasshütte”

Helpful Report

Posted 3 years ago

Moin, thank you for your great review. We are very happy about it. :) Many greetings from Hamburg!

Posted 3 years ago

“I recommend "Sternglass" without reservation. Smart order and package handling via their website, trouble-free, fast package dispatch and beautiful watches! They offer a great e-shopping experience, with value for money products. I 'll buy again.”

Helpful Report

Posted 3 years ago

Moin, thank you very much for your great review! The whole team is very happy about it. :) Many greetings from Hamburg!

Posted 3 years ago

“Fast delivery. A nice piece of hand craft.”

Helpful Report

Posted 3 years ago

Moin, thank you very much for your great feedback! That really makes us all insanely happy! :) Many greetings from Hamburg!

Posted 3 years ago

Sternglas GmbH is rated 4.8 based on 2,469 reviews