Sternglas GmbH Reviews

Name: Sternglas GmbH
Address: Gerhofstr. 1-3, Hamburg, Hamburg
Rating: 4.77

4.8 Rating 2,469 Reviews

95 %

of reviewers recommend Sternglas GmbH

4.8

Based on 2,469 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Sternglas GmbH 5 star review on 25th March 2024

141

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent watch with compelling design & balanced construction. Very helpful support throughout ordering process! two pieces of feedback: (1) more vegan strap options please (2) women’s watches with a second hand — so i can order one for my wife! Great stuff”

Helpful Report

Posted 3 years ago

Hello from Hamburg! Thank you very much for your review and your feedback. :) We're glad that you like your new watch. We will discuss your feedback with our product Team. Best wishes!

Posted 3 years ago

“Excellent choice with a great value Never believed that I can get such quality with this price Very elegant and very comfortable strap I love it and I can’t get enough of it”

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Posted 3 years ago

Hello from Hamburg! Thank you so much for your excellent review. We are glad that you like your new timepiece so much. :) We wish you a lot of fun with it! Best wishes.

Posted 3 years ago

“Love your watches and special feature of changeable straps . Your service is first class . I was recommended by my son in law and I would recommend Sternglas to everyone . Thank you .”

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Posted 3 years ago

Dear John, thank you so much for your awesome review and feedback. :) The whole Team is pretty happy about it! We wish you a lot of fun with your new timepiece! Best wishes from Hamburg!

Posted 3 years ago

“Simple and clear web shop Quick delivery. Clever to follow up after the sale”

Helpful Report

Posted 3 years ago

Dear Hans, thank you so much for your great feedback and review. :) We are all very happy about it. We wish you a lot of joy with your new watch. Best wishes from Hamburg!

Posted 3 years ago

“Stunning stylish watch”

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Posted 3 years ago

“keep watching :)”

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Posted 3 years ago

“Very nice watch and design. Considerate follow up manual, fast shipping:)”

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Posted 3 years ago

Hello from Hamburg! Thank you so much for your great review! The whole Team is really happy about it! Best wishes. :)

Posted 3 years ago

“Good Products,the website is clear and the delivery was on Time. Very satisfied.”

Helpful Report

Posted 3 years ago

Dear Eric, thank you so much for your awesome feedback. the whole Team is very happy about it. :) Best wishes from Hamburg!

Posted 3 years ago

“Impressive company with a great product!”

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Posted 3 years ago

“I bought a watch for my son last Xmas. He chose the Naos as he liked the simple understated design. He’s worn it everyday. The watch itself is still perfect. Unfortunately the leather strap was showing wear. I have purchased a metal strap to replace it. As it’s for Xmas he hasn’t seen it yet. I’m sure he’ll love the slim flexibility of it. Sternglas gave me a discount as a goodwill gesture. Thanks so much. I can’t wait to see the new strap fitted.”

Helpful Report

Posted 3 years ago

Dear Ann, thank you so much for your wonderful review! We are glad that we could have helped you with the strap and that you got a new one as a Christmas present. :) We hope your son will like it. Best wishes from Hamburg!

Posted 3 years ago

“Lovely watch. Arrived promptly. Suggest that the band be upgraded and the power reserve seems small. Very good looking watch and overall pleased.”

Helpful Report

Posted 3 years ago

Dear Kenneth, thank you so much for your great feedback! We are all very happy about it. If you have questions about the power reserve just contact us at support@sternglas.de - we are happy to answer your questions. :) Best wishes from Hamburg!

Posted 3 years ago

“I found here what i was searching. Good taste of materials and desing.”

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Posted 3 years ago

Hello :) Thank you so much for your awesome review! The whole Team is very happy about it. We are glad that you found what you were looking for. :) Best wishes from Hamburg!

Posted 3 years ago

“Recently bought the Noas White and just received it. This is simply a pure delight. Very elegant, a great product. The packaging was nicely done. Delivered on time. Thank you”

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Posted 3 years ago

Dear Nicolas thank you so much for your awesome review! That makes the whole Team very happy. :) Best wishes from Hamburg!

Posted 3 years ago

“Very good price-quality ratio, fast delivery in a nice box.”

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Posted 3 years ago

Dear Dirk thank you so much for your awesome review! That makes the whole Team very happy. :) Best wishes from Hamburg!

Posted 3 years ago

“Ich hatte das Unternehmen über Kickstarter unterstützt und die Uhren gefallen mir sehr gut. Einige habe ich inzwischen erworben. Eines verstehe ich allerdings nicht: warum kostet das Lederarmband Premium schwar 20mm am Cybermonday statt 39 Euro, wenn ich es in den Warenkorb gelegt habe, nicht mehr 35 Euro sondern 44 Euro???”

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Posted 3 years ago

Moin Axel, vielen lieben Dank für Dein Feedback. Das klingt in der Tat seltsam und sollte nicht passieren. Wir vermuten, dass es einen technischen Fehler gegeben hat. Schreibe uns gerne einmal an support@sternglas.de. Das Problem bekommen wir leicht behoben. :) Viele Grüße aus Hamburg!

Posted 3 years ago

“excellent handling of the order and speedy delivery”

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Posted 3 years ago

Dear Michał thank you so much for your awesome review! That makes the whole Team very happy. :) Best wishes from Hamburg!

Posted 3 years ago

“It was great that I got my watch super fast with the minimal amount of material needed (such as packaging, etc).”

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Posted 3 years ago

Thank you so much for your awesome review! That makes the whole Team very happy. :) Best wishes from Hamburg!

Posted 3 years ago

“Elegante reloj. Perfecto para vestir .”

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Posted 3 years ago

Dear Francisco, thank you so much for your awesome review! That makes the whole Team very happy. :) Best wishes from Hamburg!

Posted 3 years ago

“Absolutely delighted with the purchase. I was pleasantly surprised with express delivery of my watch - I’ve received it the next day! The watch is exactly what I wanted and needed. Will promote you to all my friends!”

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Posted 3 years ago

Dear Elena, thank you so much for your great review! We are really happy about it. Feedback like yours keeps us motivated. :) We wish you a lot of fun with your new timepiece. :) Best wishes from Hamburg!

Posted 3 years ago

“Excellent quality, quick shipping and elegant, classic watch designs. I’m surprised this is not a more well known brand!”

Helpful Report

Posted 3 years ago

Thank you so much for your awesome feedback! :) This makes us all very happy! We wish you a lot of fun with your new watch! Best wishes from Hamburg!

Posted 3 years ago

Sternglas GmbH is rated 4.8 based on 2,469 reviews