Sternglas GmbH Reviews

Name: Sternglas GmbH
Address: Gerhofstr. 1-3, Hamburg, Hamburg
Rating: 4.77

4.8 Rating 2,468 Reviews

95 %

of reviewers recommend Sternglas GmbH

4.8

Based on 2,468 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Sternglas GmbH 5 star review on 25th March 2024

141

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nicely designed and engineered watch. I love it. Highly recommend this amazing brand to everyone one who loves simplicity and practicality as well as beauty. Wish you the best of luck Sternglass team!”

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Posted 3 years ago

Dear Masoud, thank you so much for your wonderful feedback and review! That made us very happy. :) We wish you all the best too! Best wishes from Hamburg.

Posted 3 years ago

“Super stylish and beautifully made.”

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Posted 3 years ago

Thank you so much for your great Feedback! :) Best wishes from Hamburg!

Posted 3 years ago

“Easy to work with. Web site and instructions were very clear.”

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Posted 3 years ago

Dear Robert, thank you very much for your awesome review. We are all very happy about it. :) We're glad that you are satisfied with your order! Best wishes from Hamburg.

Posted 3 years ago

“Good product and excellent service”

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Posted 3 years ago

Dear Antoni, thank you so much for your awesome review. We are all pretty happy about it! Best wishes from Hamburg. :)

Posted 3 years ago

“Sternglas provided a service that was professional and also felt personal. I highly recommend them as a company.”

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Posted 3 years ago

Dear Andy, thank you very much for your great review and the beautiful wrist shot of your new watch. :) We are so glad that you like your Naos that much. We wish you a lot of joy with it. :) Best regards from Hamburg!

Posted 3 years ago

“Sternglas has become years after years a Must German brand in watches. i collect German watches. i have a Junghans and a Junkers. i needed to have in my collection the new best brand Sternglas.”

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Posted 3 years ago

Dear Marc, thank you so much for your awesome review! That means a lot to us. The whole Team is very happy about it. :) Best wishes from Hamburg!

Posted 3 years ago

“Hi, habe mir endlich eine Uhr gegönnt. Und das bei STERNGLAS !!! Die in bronze gehaltene Hamburg Sonderedition. Sehr schöner Zeitmesser zu einem super Preis für diese starke Qualität. Die Lieferung erfolgte so schnell wie es ein Dienstleister schafft in zwei Tagen, war ja kein Express. Hoffentlich bringt Ihr diese Uhr noch als Automatik 🙂 Vielen lieben Dank und herzliche Grüße aus Hannover.”

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Posted 3 years ago

Moin Viktor, vielen lieben Dank für Dein absolut tolles Feedback! Das freut uns wirklich riesig. :) Wir sind froh, dass Dir Deine neue Uhr so gut gefällt. Wir besprechen auch Deinen Wunsch nach einer Automatik-Version gerne mit unserem Produkt-Team. :) Viele Grüße aus Hamburg!

Posted 3 years ago

“Was happy with the watch itself, but the leather strap started to come apart within a few months. When asked about it, they suggested replacing the strap every year. Bit frustrated that there is no mention of this on the website anywhere as I'd expect the strap to last longer.”

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Posted 3 years ago

Hello from Hamburg! Thank you for your feedback. We are sorry, that your strap broke. Unfortunately the straps are not included under the warranty. You'll find this information on our website: https://www.sternglas.com/pages/warranty - We are sorry that we can't change a 1 year old used strap into a new one. If you have any further questions please contact our Service. :) Best wishes!

Posted 3 years ago

“The delivery was extremely fast and the watch arrived in perfect shape. Highly recommended company and product!”

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Posted 3 years ago

Dear Robert, thank you so much for your awesome feedback. :) We are happy that you like your new watch and we wish you a lot of fun with it. Best wishes from Hamburg!

Posted 3 years ago

“The “Asthet automatic 40mm” is a magnificent watch ! Beautiful white bauhaus dial that curves up at its ends. The automatic movement is housed in a thin case of perfect proportions that make it seat nicely to any wrist! Both case back and crown have the bauhaus beautiful engraving of the brand. The black Leather strap is soft and comfortable. I also chose the light brown and coffee brown straps and I will keep them both. Nice design people ! Thank you.”

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Posted 3 years ago

Dear Spyros, thank you again so much for your awesome review! The whole Team is very happy about it. We are all glad that you like your Asthet that much. :) We wish you a lot of joy with it! Best wishes from Hamburg. :)

Posted 3 years ago

“Awesome customer service and high-quality watches! First I bought Ashtet 40mm, and it was a bit big for my wrist, then I ordered Selecta, which had a slightly longer delivery time, but it was worth it, since made me surprised by design and performance. I asked for a return of the first watch and Sarah helped me with that in a respectful and nice manner! Wish you the best of luck, Sternglass team!”

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Posted 3 years ago

Dear Masoud, thank you very much for your awesome review and your feedback. We are glad that you've found a watch which fits well on your wrist. :) We wish you a lot of fun with it and we are always happy to help. :) Best wishes from Hamburg!

Posted 3 years ago

“Superb customer service ! I bought one of sternglas beautiful watches which came quickly, nicely packed and in perfect working condition. I felt though it was small for my wrist. I returned to their e-store, free of charge and within few day, I got my money back, no questions asked, quick and simple ! Well done people ! I bought two more watches from sternglass that I enjoy very much. I recommend you!”

Helpful Report

Posted 3 years ago

Dear Spyros, thank you for your wonderful review and feedback. Every one of the Team is really happy about your feedback. :) We are glad we could help you that fast to make you happy. We are always happy to help. :) Best wishes from Hamburg!

Posted 3 years ago

“i just bought the Naos White for Xmas Sarah managed to get me the black strap. i collect German watches as there elegant, precise and ever so reliable. i used to wear Junkers. i wanted now a more urban elegant and this Naos is so elegant great work of art”

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Posted 3 years ago

Dear Marc, thank you so much for your awesome review! The whole Team is pretty happy about it. We are so glad that we could convince you with our timepieces. :) Best wishes from Hamburg!

Posted 3 years ago

“perfect design!”

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Posted 3 years ago

Moin from Hamburg! Thank you very much for your great review! We are very happy about it and we are glad that you like your new timepiece. :) Best wishes from Hamburg!

Posted 3 years ago

“The watch is great! It is very comfortable for everyday use. I love it!”

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Posted 3 years ago

Dear Alvis, thank you so much for your awesome review! We are very happy that you like your new timepiece and that it feels comfy to you. :) Best wishes from Hamburg!

Posted 3 years ago

“Wie immer perfekt. Ist schon meine 5.te Uhr. Der Bauhausstil ist einfach eine Klasse für sich.”

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Posted 3 years ago

Moin Wolfgang, hab ganz lieben Dank für die tolle Bewertung! Wir freuen uns riesig, dass wir Dir auch mit Deiner 5. STERNGLAS Uhr eine Freude bereiten konnten. :) Viele Grüße aus Hamburg.

Posted 3 years ago

“The watch seems to be of good quality and runs well and accurately.”

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Posted 3 years ago

Hello from Hamburg, thank you so much for your awesome review! The whole Team is pretty happy about it. :) Best wishes!

Posted 3 years ago

“The Sternglas has an essential design, neither more nor less!”

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Posted 3 years ago

Dear Flavia, thank you so much for your great review. We appreciate it a lot! Thank you very much. :) Best wishes from Hamburg!

Posted 3 years ago

“Nice watches. The clean design i realy love. Good website.”

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Posted 3 years ago

Dear Ton, thank you very much for your awesome review. :) We appreciate it a lot! We wish you a lot of fun with your new timepiece. Best wishes from Hamburg!

Posted 3 years ago

“Excellent watch with compelling design & balanced construction. Very helpful support throughout ordering process! two pieces of feedback: (1) more vegan strap options please (2) women’s watches with a second hand — so i can order one for my wife! Great stuff”

Helpful Report

Posted 3 years ago

Hello from Hamburg! Thank you very much for your review and your feedback. :) We're glad that you like your new watch. We will discuss your feedback with our product Team. Best wishes!

Posted 3 years ago

Sternglas GmbH is rated 4.8 based on 2,468 reviews