Sternglas GmbH Reviews

Name: Sternglas GmbH
Address: Gerhofstr. 1-3, Hamburg, Hamburg
Rating: 4.78

4.8 Rating 2,897 Reviews

95 %

of reviewers recommend Sternglas GmbH

4.8

Based on 2,897 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Sternglas GmbH 5 star review on 25th March 2024

141

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I researched the company on the internet so the quality of the watch was not a suprise. I hope to purchase the upcoming Bauhaus editions to make it a collection. I love the watch. I arrived set to the correct date and to my local (Houston) time. Proud to be 43% German.”

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Posted 4 years ago

“This is a magnificent timepiece at a very affordable price. I purchased the Taiga GMT and I’m suitably impressed with the elegant design, practicality and quality. I was more impressed with the speed of delivery. I ordered to Melbourne Australia on Monday and it arrived the very next Sunday which is impressive considering I can’t get mail delivered in my city that fast at the moment. I’ve followed Justin and his time pieces for a while and this was my first watch and won’t be the last. A solid build that impresses more than the pictures with intricate attention to detail. He’s achieved what he’s set out to do, quality watches at affordable prices.”

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Posted 4 years ago

“Wanted to order one strap but postage was £17; half the price of the strap. So ordered another one to get free postage. Then they turned up and I realised why: two straps delivered on a big box! Why?!! Deliver it in a envelope and charge reasonable postage. Nice watches but this was a bit rubbish Sternglas!”

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Posted 4 years ago

Dear Steven, thank you very much for your feedback. We are sorry that you are not satisfied with the delivery. Unfortunately we ship free up to an total amount of 100,00 €. We needed to ship your straps in an bigger box because we have to agree with the terms of the shipping partner. But we are working on this at the moment. :) Best wishes from Hamburg!

Posted 4 years ago

“Excellent ! Top watch; a beauty at a good price … Thanks”

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Posted 4 years ago

“Received my watch today and it is very beautiful. Took less than a week to get to Florida from Germany. Will definitely buy another one soon.”

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Posted 4 years ago

“Nice webpage. Easily look for watches. The design of every watch looks also good.”

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Posted 4 years ago

“Top product, outstanding quality and stylish”

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Posted 4 years ago

“Excellent, clear and fast communication, fast delivery.”

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Posted 4 years ago

“Super friendly, quick and helpful customer service. 5 stars :)”

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Posted 4 years ago

“Swift delivery and good communication. I couldn't really fault the service from Sternglas.”

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Posted 4 years ago

“Overall good quality, but the leather strap tends to wear out quickly. Also, when wearing the watch loose how I like it, the adjustment button starts rubbing heavily on your hand. It could have been with a smaller button or without so sharp edges to be perfect.”

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Posted 4 years ago

Dear Kristjan, thank you very much for your feedback. We are very sorry that the button rubbs on your hand. We will discuss this with our product team. :) Best wishes from Hamburg!

Posted 4 years ago

“Top product, elegant and stylish. Perfect gift for my 40th birthday! :)”

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Posted 4 years ago

“Habe mir die "Ästhet" zum Geburtstag geschenkt. Puristischer geht der "Bauhaus-Stil" wirklich nicht! Leider geht dieses Modell im Gesamtprogramm von "Sternglas" etwas unter! Habe mir dann auch noch ein "mitternachtsblaues" Wechselband bestellt. Die Farbe hat mit den Darstellungen nichts zu tun!!! Ist eher "stahl blau", passt aber noch besser zum sandgestrahten Gehäuse der Ästhet!!! Diese Uhr sollte von Anfang an mit diesem Armband verschickt werden. I.Ü. Versand und Kommunikation sind Klasse!”

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Posted 4 years ago

“Beautifully designed, great quality watch. Service delivery was awesome too - ordered Monday and I’m wearing it today!”

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Posted 4 years ago

“Truly amazing service. Had a minor issue with my fabulous Sternglass watch which was replaced under warranty and sent across Europe the same day. Personal messages, the lot. Customer service like this deserves more than my simple accolade. Well done Sternglass- a master class in service. Others take note! Larry R UK”

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Posted 4 years ago

“Shipping quite fast, support answers very quickly, overall very nice watch. Unfortunately, the second hand is slightly hold by the minute hand sometimes.”

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Posted 4 years ago

“Excellent product and excellent customer service.”

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Posted 4 years ago

Dear David, thank you so much for this awsome feedback. Our customer service team is very happy about it!

Posted 4 years ago

“Ach empfele Luc die Genauigkeit zu achten. Ik solde die luchtende Punkte auch im dunken sereen kunnen. Ik kann die nicht sereen.”

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Posted 4 years ago

Dear Gerhard, thank you very much for your feedback. In order for the luminous hands of your watch to shine better, your watch must have been exposed to enough light beforehand. Feel free to try this out. :)

Posted 4 years ago

“The watch is perfect looking. Ordered the watch Thursday morning at 7AM and received it the next day at 2:30 PM. The watch is classy looking and affordable. The service is exemplary.”

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Posted 4 years ago

Dear Ben, thank you very much for your great feedback. The whole Team is very happy about it. :)

Posted 4 years ago

“Good, clear and friendly communication, and prompt delivery.”

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Posted 4 years ago

Dear John, thank you so much for your awsome feedback. The whole Team is happy about that. :)

Posted 4 years ago

Sternglas GmbH is rated 4.8 based on 2,897 reviews