Sternglas GmbH Reviews

Name: Sternglas GmbH
Address: Gerhofstr. 1-3, Hamburg, Hamburg
Rating: 4.77

4.8 Rating 2,475 Reviews

95 %

of reviewers recommend Sternglas GmbH

4.8

Based on 2,475 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Sternglas GmbH 5 star review on 25th March 2024

141

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The watch is nearly perfect and the buying experience from Sternglas was great. However, the only issue was the stainless steel case arrived with a small blemish or scratch in the metal. This was unexpected and disappointing for a new watch. Also, the 20mm lug width is very snug. I think it is closer to 19mm than 20mm, because none of my third party 20mm straps fit. The band that comes with the watch is exceptional quality (does not leave a crease and does not discolor), but I would like to quickly swap it out with my other straps without having to default to the only strap that came with the watch.”

Helpful Report

Posted 6 years ago

“Nice elegant packaging. Arrived in perfect condition. Great looking J34 watch for my wife!”

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Posted 6 years ago

“Sehr schlicht, genau wie erwartet. Ich bin zufrieden! Würde Sternglas auf jeden Fall empfehlen.”

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Posted 6 years ago

“I was looking for a unique Bahaus-style men's watch. I've had the Zeitmesser for a year now and am still impressed with it's clean design and functionality each time I put it on. I especially like it's versatility. It goes well dressed up or down. I highly recommend.”

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Posted 6 years ago

“Excellent product.Good quality and time precision in an affordable price.Keep up the good work!”

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Posted 6 years ago

“I love the way you make watches, simple but elegant. Well done”

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Posted 6 years ago

“Great watch, excellent quality, nice packaging, good communication from seller. I only wish there was option for engaging”

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Posted 6 years ago

“Bought a good quality watch with great simple Bauhaus design for a decent price. Great customer service! Would totally shop here again.”

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Posted 6 years ago

“Sternglas design is clean and beautiful. It was worth the wait to buy from such a distinguished company dedicated to one thing, and is part of their community. The watch was well-packaged and finely made.”

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Posted 6 years ago

“excellent service- great looking watch”

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Posted 6 years ago

“Ich bin mit dem Service, von Anfang bis heute, sehr zufrieden. Die gekaufte Uhr entspricht vollständig meinen Erwartungen. Ich werde Sternglas jedem empfehlen!”

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Posted 6 years ago

“nice product, fast delivery, packaging could be a bit better.”

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Posted 6 years ago

“Sternglas is an impeccable company with excellent products, formidable client support and very efficient services.”

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Posted 6 years ago

“Great watch, comfortable strap, very satisfied”

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Posted 6 years ago

“It's a good watch for the price, I love the look of it and wear it every day, the topograph model is comfortable. They did send me a faulty watch the first time around and never offered me anything as an apology for the long wait for a functioning watch which was dissapointing, and the watch does seem to gain time if you over wind by hand a lot. All in all can't fault the watch that much, it's a good buy.”

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Posted 6 years ago

“Fernglass not only looks splendid and delivers fast, but their service is impeccable as well. My watch was still working after six months, but the crown came loose when I adjusted the time or date. One e-mail later they sent me a new watch, no questions asked. No hassle with returning and waiting (I live in Australia). I must avow, I had the faulty crown repaired later, about €50 and well worth it. So, now I have two Fernglass watches with my two straps. My watchmaker started her career back in 1963, long before I was born. She only accepts cash, and doesn't serve people who enter her shop whilst on a phone call. She explained that many fancy brands use Chinese mechanisms. But not Fernglass, they use a genuine Swiss mechanism, she assured me. I wasn't surprised. Not at all.”

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Posted 6 years ago

“very very good value for money, fantastic design, works perfectly”

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Posted 6 years ago

“Excellent watch and strap. Great build quality throughout. Would highly recommend”

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Posted 6 years ago

“Looked long and hard for the right watch. This one looks great with a minimalist design. Works perfect. Only comment would be that although mechanical it would be helpful to have a back up power reserve to maintain time when not worn for while.”

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Posted 6 years ago

“Really happy with my Sternglas Automatic watch.”

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Posted 6 years ago

Sternglas GmbH is rated 4.8 based on 2,475 reviews