Sternglas GmbH Reviews

Name: Sternglas GmbH
Address: Gerhofstr. 1-3, Hamburg, Hamburg
Rating: 4.78

4.8 Rating 2,897 Reviews

95 %

of reviewers recommend Sternglas GmbH

4.8

Based on 2,897 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Write Your review

Tell us how Sternglas GmbH made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Sternglas GmbH 5 star review on 25th March 2024

141

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Super Qualität und Service”

Helpful Report

Posted 4 years ago

Moin Laurent, vielen lieben Dank für Dein tolles Feedback. Das ganze Team freut sich riesig darüber. :) Wir wünschen Dir weiterhin viel Freude an Deinen Uhren. Viele Grüße aus Hamburg!

Posted 4 years ago

“Many thanks for the first class service... two watches with extra straps ordered Sunday afternoon, order dispatched Monday morning, arrived in South West France Tuesday lunchtime – just 27 hours door-to-door. Plus, the Hamburg is superb and looks great with the additional blue strap. Wife loves her gold Naos XS which looks very smart on both Milanaise and black leather straps. Makes it easy for her to match bracelets! Milanaise easy to adjust and swapping the interchangeable straps is very simple. Will keep an eye out for new designs - assuming I can get permission to buy another !”

Helpful Report

Posted 4 years ago

Dear Dave, thank you so much for your awsome feedback! We are glad that everything went so well for you. :) We are always working hard on creating the best customer experiences. :) Have a lots of fun with your products! Best wishes from Hamburg.

Posted 4 years ago

“Very professional service. Clear and rapid communication.”

Helpful Report

Posted 4 years ago

“fast, professional service, quick delivery, followed by customer service e-mail, exquisite package, fantastic watch.”

Helpful Report

Posted 4 years ago

“The website is really easy to browse, the checkout experience is straightforward and the delivery was really fast. Great customer experience!”

Helpful Report

Posted 4 years ago

“Watch accessories representing a great value for money. Very good quality. Deliver within adequate time frame”

Helpful Report

Posted 4 years ago

Dear Jorge, thank you so much for your feedback. :) We are glad that you like our straps. Enjoy wearing them. :) Best wishes from Hamburg!

Posted 4 years ago

“I think that you are young but of future success company in the watches world. Good products at the same time not expensive prices”

Helpful Report

Posted 4 years ago

Dear Antonio, thank you so much for your awsome feedback! We are really happy about it and it keeps us motivated. :) Best wishes from Hamburg!

Posted 4 years ago

“Great service and speedy communication.”

Helpful Report

Posted 4 years ago

Dear Bor, thanks a lot for your nice feedback. The whole Team is very happy about it! We wish you a lots of fun with your new watch. :) Best wishes from Hamburg!

Posted 4 years ago

“beautiful, simple watch, good value for money. It would be nice if you can try also single hand watch and upgrade the automatic movements always in a reasonable price”

Helpful Report

Posted 4 years ago

Dear Tasos, thank you very much for your feedback. We will discuss this with our product team! Thank you a lot. :) Best wishes from Hamburg!

Posted 4 years ago

“Nice people that sell nice watches that are great value for money.”

Helpful Report

Posted 4 years ago

“First Sternglas purchase...GMT, black textured dial, green leather band. I like to support micro-brands and this one deserves your support. I found the design very good and quality flawless. The watch wears well and looks good. Only comment is the 42mm dial is a bit large for my 7 inch wrist....prefer 38-39mm. Don't follow the crowd, lead it!! Very happy with my purchase.”

Helpful Report

Posted 4 years ago

Dear Patrick, thank you so much for your awsome feedback. The whole Team is very happy about it. Your words keeps us motivated to go on further. :) Best wishes from Hamburg!

Posted 4 years ago

“The Sternglas team seems to be a rising star indeed. Keep up the good work!”

Helpful Report

Posted 4 years ago

Dear Mitja, thank you so much for your wonderful feedback. The whole Team is so happy about your feedback, especially our customer service. Thank you a lot! We wish you a lots of fun with your new watch. Best wishes from Hamburg!

Posted 4 years ago

“Great quality and they are transparent on what they are offering. The best part about their watches is that they have a beauty and aesthetic all their own and it’s really a pleasure to hold a Sternglas in your hand and just admire it. Their customer care and quality control is second to none so you can definitely buy with confidence. Shipping is insanely fast I ordered on a Monday and received my order on Thursday and I’m currently stationed in Singapore. I once broke a screw and was at a loss and close to tears when their customer care team came to the rescue. They replaced it right away and the speed of their service and genuine concern made me fall in love with this company. I have a Marus and Taiga GMT (highly recommend that you get both strap options). This is a company with standards others should aspire to and a I am a Sternglas customer for life.”

Helpful Report

Posted 4 years ago

Dear Alvin, thank you so much for your honest and wonderful feedback! We are so glad to have you as our customer and to were able to make you happy like that. :) We hope you have fun with your watch a long time! We are so happy about your feedback - it really keeps us motivated! Best wishes from Hamburg!

Posted 4 years ago

“Einfach perfekt! I have never bought a bad piece from Sternglas. I honestly do not think you can get better quality and design for the price. Simply great design and good craftsmanship. So underrated. Furthermore, they are always friendly and helpful. Truly a great brand. Sternglas will always have my business.”

Helpful Report

Posted 4 years ago

Dear Ian, thank you so much for your awsome feedback and your heart warming words. :) We are glad that we could convince you that much with our timepieces and services. We hope that your present will be loved. Best wishes from Hamburg!

Posted 4 years ago

“I have purchased a Hamburg Bauhaus and the new Tiaga and both were amazing. When i got into watch collecting I focused on German watches simply because of my German back ground. Now that I am into it they are the more interesting and better made for the money than the Swiss. Sternglas is fantastic, I look forward to your next Bauhaus limited edition.”

Helpful Report

Posted 4 years ago

Dear Jeffrey, thank you so much for your great feedback! This means a lot to us. We are so glad that you like our Bauhaus-watches that much. We wisch you a lots of fun with your new watch. :) Best wishes from Hamburg!

Posted 4 years ago

“Favorite brand!”

Helpful Report

Posted 4 years ago

Dear Vincent, thank you so much for your awsome feedback! The whole Team is very happy about it. :) We wish you a lots of fun with your new watch! Best wishes from Hamburg.

Posted 4 years ago

Dear Vincent, thank you so much for your awsome feedback! The whole Team is very happy about it. :) We wish you a lots of fun with your new watch! Best wishes from Hamburg.

Posted 4 years ago

“The thing that unites all of STERNGLAS’ watches is the company’s founding commitment to Bauhaus principles of design and production. This makes each new release an anticipated event – “What have they come up with this time?” I just purchased the Taiga GMT / Vintage. The addition of a GMT hand on its first field watch is in keeping with the STERNGLAS’ “form follows function” philosophy of product development, and the small arrowhead on the GMT hand is in character with the company’s understated aesthetic. As always with STERNGLAS, materials and workmanship are superb, and the watch is very comfortable on my wrist.”

Helpful Report

Posted 4 years ago

Dear Harold, thank you so much for your heart warming words! The whole Team is really happy about your wonderful feedback! We wish you a lots of fun with your new watch. :) Best wishes from Hamburg!

Posted 4 years ago

“What more can I say? To do business with Sternglas is a simple pleasure. If only all of life was so reliable and trustworthy.”

Helpful Report

Posted 4 years ago

Hello from Hamburg, thank you very much for your kind words. We are so glad you have trust in us. Thanks a lot!

Posted 4 years ago

“Thie Sternglas site is easy to navigate. The watch I ordered arrived quickly and it looks just like the pictures. The watch box was nicely packed and the shipping box was secure.”

Helpful Report

Posted 4 years ago

“Das habe ich schon gemacht.”

Helpful Report

Posted 4 years ago

Sternglas GmbH is rated 4.8 based on 2,897 reviews