Sternglas GmbH Reviews

Name: Sternglas GmbH
Address: Gerhofstr. 1-3, Hamburg, Hamburg
Rating: 4.78

4.8 Rating 2,895 Reviews

95 %

of reviewers recommend Sternglas GmbH

4.8

Based on 2,895 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Sternglas GmbH 5 star review on 25th March 2024

141

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was looking for a quality Bauhaus watch to start my collection and after scouring the internet for days, the clear winner was Sternglas. I couldn’t be happier with my purchase.”

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Posted 2 years ago

“Love the design and quality”

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Posted 2 years ago

“One of the best microbrand :)”

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Posted 2 years ago

“Satisfied with my order, got it fast and in a convenient manner.”

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Posted 2 years ago

“It is always good to find ones path home. That is what Sternglas means for me.”

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Posted 2 years ago

“I ordered the Berlin for my son. He is a new watch collector and absolutely loves the elegant dress watch, especially that the days can be in German or English. Beautiful watch and great service. Thank you”

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Posted 2 years ago

“I ordered a Naos White and it was shipped very quickly as promised. However, it was stuck in a warehouse in another city for over two weeks with little reason as to why. I suspected customs but was never given an answer by Sternglas. They were very responsive to my email inquiries, but I wish they could have either told me that this kind of thing happens frequently, or given me some time estimate (as I had no idea whether the watch would ever be delivered), or pushed for the watch to clear customs more quickly. The day before I finally got notice it was leaving that warehouse, I had decided I was going to request a refund if it didn’t arrive in the next week. I’m quite pleased with the product itself, just was disappointed by the time it took to deliver (over 3 weeks) and the lack of transparency about they the delivery process was taking so long.”

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Posted 2 years ago

Moin Adrian, First of all, it's nice to hear that you like your watch so much after its long journey. We are very sorry that we could not give you more detailed information regarding your order status, this is always a bit difficult with external suppliers, but we can tell you that we are working on it :). We hope it's gonna work better next time! Best wishes from Hamburg

Posted 1 year ago

“The team at Sternglas is amazing to work with. I just received my watch and I'm IN LOVE! Thank you for making an affordable yet very well build Bauhaus classic.”

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Posted 2 years ago

“Nice design and good quality:)”

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Posted 2 years ago

“Enjoying the watch. Look forward to wearing it for years to come.”

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Posted 2 years ago

“I recently purchased a watch with a truly unique and attractive face. It was the Hamburg Ergo. Nothing like it anywhere on the market, and very reasonably priced. I assume that the watch is of sufficient quality that it will last the remainder of my life (I'm 64). If so, then I will be a very satisfied customer.”

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Posted 2 years ago

“Sternglas customer service was spot on. Got my watch in a timely manner and when I emailed a question received a prompt response. Very well done.”

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Posted 2 years ago

“Everything went fine (order, shipping, delivery)”

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Posted 2 years ago

“Fast delivery.”

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Posted 2 years ago

“Very nice watch with excellent quality and I will be buying more watches in the future.”

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Posted 2 years ago

“my boyfriend loves it 💖”

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Posted 2 years ago

“My husband was very pleased and it's become a work staple for him. It looks very sophisticated and clean. Love the design.”

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Posted 2 years ago

“Love the website. We had a manufacturing error with the first one, but Sarah at Sternglas took care of the return and replacement, and the new is perfect.”

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Posted 2 years ago

“I bought the Berlin. Classic lines. It's a good looking watch. Sternglas is a good company to to business with, all of them.”

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Posted 2 years ago

“Fine elegant detail.”

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Posted 2 years ago

Sternglas GmbH is rated 4.8 based on 2,895 reviews