Sternglas GmbH Reviews

Name: Sternglas GmbH
Address: Gerhofstr. 1-3, Hamburg, Hamburg
Rating: 4.78

4.8 Rating 2,416 Reviews

95 %

of reviewers recommend Sternglas GmbH

4.8

Based on 2,416 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Sternglas GmbH 5 star review on 25th March 2024

141

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Watch was shipped fast from Germany! Got here much quicker than expected.”

Helpful Report

Posted 1 month ago

Moin Daniel! We're so glad to hear the watch arrived sooner than expected! It's always great when shipping goes smoothly and efficiently. Best regards from Hamburg!

Posted 1 month ago

“What first drew me to Sternglass was the simple classic design with a beautiful Array of colours and straps. I lost my first Sternglass watch so a replacement was never going to be from elsewhere. Great service and fast.”

Helpful Report

Posted 1 month ago

Moin Phil! It's wonderful to hear that Sternglas was your first choice for a replacement! The timeless design and variety of colors and straps truly make them special. Glad you had a great experience with the service as well. Enjoy your new timepiece! Best regards from Hamburg!

Posted 1 month ago

“My watch arrived quickly to Canada and arrived in good shape. Sternglas seems like a good company and I will likely buy again from them in the future.”

Helpful Report

Posted 1 month ago

Moin Andrew! Thank you for your kind words! We're glad to hear that your watch arrived quickly and in perfect condition. It's great to know you're considering another purchase in the future—we'd love to have you back! Best regards from Hamburg!

Posted 1 month ago

“I’ve been thoroughly impressed with Sterglas as a company. From the moment I discovered them, it was clear they value quality and attention to detail in every product they create. Their watches not only showcase superb craftsmanship but also a genuine passion for design. On top of that, their customer service is top-notch, always responsive and helpful. It's rare to find a company that blends tradition with innovation so seamlessly. I’m excited to see what they come up with next!”

Helpful Report

Posted 1 month ago

Moin Roberto! Thank you for your thoughtful review! It’s wonderful to hear how much you appreciate both the craftsmanship of our watches and our dedication to customer service. Blending tradition with innovation is exactly what drives us, and knowing that it resonates with you means a lot. We’re excited to keep bringing you new designs—stay tuned for what’s next! Best regards from Hamburg!

Posted 1 month ago

“Excellent WATCHES”

Helpful Report

Posted 1 month ago

Moin Norman! Thank you for sweet feedback! We're so happy to hear that you're pleased with your Sternglas watch. Best regards from Hamburg!

Posted 1 month ago

“Special design, original colour combinations, only the quality still needs to be worked on”

Helpful Report

Posted 1 month ago

Moin! Thank you for your detailed review. First of all, we are glad to hear that you like the design of our watches. Regarding your other points. It is true that there are more expensive movements but the Miyota movements are very reliable with a good price point, which lets us offer afforadble watches. The power reserve of most of our watches are up to 40 hours if the watch is almost constantly worn. If you were it irregulary you can wind it up by hand to ensure that it runs for approximately 40 hours. We are sorry to hear that you had to change your straps after one year but the straps are made from natural materials and may wear out faster than artificial ones. If you should have any further questions feel free to reach out via support@sternglas.de. Best regards from Hamburg!

Posted 1 month ago

“I'm in love with my chronograph sternglas”

Helpful Report

Posted 1 month ago

Moin! We are thrilled to hear that you love our chronograph. We wish you much joy waering it. Best regards from Hamburg!

Posted 1 month ago

“My new Sternglas watch with red and teal green design on the face is now my favorite timepiece It is easy to read and with a grey band it fits in my wardrobe nicely So glad I discovered Sternglas. Mary S.”

Helpful Report

Posted 1 month ago

Moin Mary! Thank you for your wonderful feedback, Mary! We're delighted to hear that your new Sternglas watch has become your favorite timepiece. The red and teal green design sounds like a beautiful combination, and we're glad it fits so well into your wardrobe. Enjoy every moment with it! Best regards from Hamburg!

Posted 1 month ago

“Easy to deal with, good packaging to protect the watch.”

Helpful Report

Posted 1 month ago

Moin Kate! Glad to hear that everything went smoothly! We appreciate your feedback and hope you enjoy your watch for a long time to come. Best regards from Hamburg!

Posted 1 month ago

“It is my pleasure and privilege to write this glowing review of my experience buying a Sternglas NAOS watch recently. This is a superb company to deal with! Great communication, watch was shipped and delivered rapidly and it was so well, securely and protectively packed for overseas shipment. The piece was in its gorgeous new condition and functioned beautifully right out of the box. It is SO attractive and feels so good on the wrist thanks to its thin depth. The face is Bauhaus style and I like to just stare at it in admiration. The domed sapphire glass windshield invites you to feel it and look just terrific and it's the icing on the cake! I look forward to dealing with Sternglas again on the future and I would do so without hesitation. ***HIGHLY RECOMMENDED***”

Helpful Report

Posted 1 month ago

Moin Mark! What a wonderful review—thank you so much for your kind words! we’re thrilled that you’re enjoying the Naos and appreciating its Bauhaus design, slim profile, and sapphire glass. it’s great to hear that the entire experience, from ordering to delivery, met your expectations. we’d love to welcome you back anytime for another timepiece! Best regards from Hamburg!

Posted 1 month ago

“Such a beautifuly simple watch. Not that flashy type you see now a days. It’s a watch, it does what it needs to while looking nice.”

Helpful Report

Posted 1 month ago

Moin Antonio! We’re happy to hear that you appreciate the beauty in simplicity! A well-designed watch should do exactly that—function effortlessly while looking great. Enjoy your timepiece! Best regards from Hamburg!

Posted 1 month ago

“Fantastic team. They have done everything I wanted and I was an annoying client. I bought my second watch from sternglas and very happy with de product.”

Helpful Report

Posted 1 month ago

Moin Frederico! We truly appreciate your kind words! It’s great to hear that you’re happy with both our team and your second Sternglas watch. We’re always here to help, no matter the request! Enjoy your timepiece! Best regards from Hamburg!

Posted 1 month ago

“Dreams are my resources, and they come true through interactions with people whose strengths complement my weaknesses. My collaboration with Sternglas began some five years ago, and it continues to this day with the same sense of trust and mutual respect that it started with. Our shared goal is to create conditions for a positive mood and joyful experiences. Uncompromising quality and sophisticated style are the hallmarks of Sternglas, and these qualities have made it possible for me to realize my dream: owning high-quality Sternglas watches that I truly admire. Thank you for your dedication to excellence and for making this journey so rewarding. Sincerely,  Heikki Kandolin”

Helpful Report

Posted 1 month ago

Moin Heikki! What a beautiful message! It’s truly inspiring to hear how your journey with Sternglas has evolved over the years. We’re honored to be part of your experience and to share in your appreciation for quality and style. Your passion and kind words mean a lot to us—thank you for your continued trust and support! Best regards from Hamburg!

Posted 1 month ago

“They are very professional! Thank you very much!”

Helpful Report

Posted 2 months ago

Moin Rolando! Thank you very much your great review! We are happy to hear that we could fulfill your expectations. Good watches and professional service is exactly what we aim for. Best regards from Hamburg!

Posted 2 months ago

“No problems in ordering or delivery.”

Helpful Report

Posted 2 months ago

Moin Brooke! We are thrilled to here that everything went according to your expectations. We hope your new timekeeper brings you much joy. Enjoy wearing it! Thanks for your review. Best regards from Hamburg!

Posted 2 months ago

“Have bought 2 watches now and love both of them . Excellent craftsmanship, beautiful to look at and great customer service - thank you all !!”

Helpful Report

Posted 2 months ago

Moin Saijit! Thank you for your continued trust in us! We're thrilled that you love both of your watches and appreciate the craftsmanship. Enjoy wearing them, and if you ever need anything, we're here for you. Best regards from Hamburg!

Posted 2 months ago

“The quality and design are amazing”

Helpful Report

Posted 2 months ago

Moin Abdalla! We're truly honored to hear that your watch has become one of your most treasured possessions! Knowing that it meets your expectations in every aspect means a lot to us. Enjoy every moment with it! Best regards from Hamburg!

Posted 2 months ago

“I love German made items, I’m an owner of 2 Porsche’s and many other German quality made items, ie Leica’s”

Helpful Report

Posted 2 months ago

Moin Peter! We're honored to be part of your collection of finely crafted German products! Enjoy your watches, and if you're ever looking for another piece to complement your collection, we'd be happy to help. Best regards from Hamburg!

Posted 2 months ago

“Awesome quality as always. Don't um and urr over this brand, it does exactly what it promises on the tin!”

Helpful Report

Posted 2 months ago

Moin Euan! Thank you for your great feedback! We're thrilled that you're happy with the quality. Enjoy your watch, and we look forward to having you back! Best regards from Hamburg!

Posted 2 months ago

“Also, I would like your to send me a paper manual”

Helpful Report

Posted 2 months ago

Moin James! Thank you for your feedback. To save paper we send the manuals digitally. If you did not receive it feel free to reach out. We hope you still enjoy the watch. Best regards from Hamburg!

Posted 2 months ago

Sternglas GmbH is rated 4.8 based on 2,416 reviews