Sternglas GmbH Reviews

Name: Sternglas GmbH
Address: Ballindamm 3, Hamburg, Hamburg
Rating: 4.78

4.8 Rating 1,829 Reviews

95 %

of reviewers recommend Sternglas GmbH

4.8

Based on 1,829 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

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Sternglas GmbH 5 star review on 25th March 2024

141

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’m enjoying the watch imensle!”

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Posted 2 months ago

“The answer very quickly.”

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Posted 2 months ago

“Good experience with Sternglas from choosing the right watch through to delivery and after sales follow up.”

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Posted 2 months ago

“Dial is very minimal and elegant BUT the seconds hand do not match the seconds graphic marking on the dial on the Hamburg quartz watch.”

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Posted 2 months ago

Moin from Hamburg, thank you for your feedback ! Basically, during production, the second hand is pressed onto the second wheel. While it's theoretically possible to align it perfectly with the markings on the dial, it's a highly complex process that usually only high-end watches with four-digit prices can achieve. Unfortunately, it's not feasible for us to make it more precise and still stay within our price range. I asked our watchmaking workshop if it's possible to adjust the second hand afterward. The watchmaker told me it's technically possible but not recommended because it would require disassembling the entire watch. Also, due to natural influences, the hand could slightly deviate again over time, making the adjustment temporary. I'm sorry that this effect bothers you. You're welcome to return the watch free of charge if you can't live with it. We also have various quartz models without a second hand that might suit you. :)

Posted 1 month ago

“Really love my tachymeter. Its beautiful, elegant and a work of master craftsmanship.”

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Posted 2 months ago

“The brace has a very nice finish and quality. The pin system is very helpful. Thank you”

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Posted 2 months ago

“Good and quick delivery, good information and after service”

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Posted 2 months ago

“No issues with Sternglas so far ,they have kept me fully informed during the delivery process. They convey a feeling of passion for watches and I think it shows.”

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Posted 2 months ago

“Glad small companies like this making watches of this quality and price.”

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Posted 2 months ago

“Naos Edition Kuste is my second piece from Sternglas. I am absolutely satisfied.”

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Posted 2 months ago

“A really great quality watch with a timeless style. A similar watch elsewhere could easily cost much, much more. Customer service are also very helpful. Happy recommend and may come back for another.”

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Posted 2 months ago

“Just what I didn't know I was looking for.”

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Posted 2 months ago

“Sternglas has been wonderful both in terms of their watch offerings as well as their prompt delivery to me in the US. I look forward to purchasing other new designs from Sternglas in the future!”

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Posted 2 months ago

“I really like Sternglas and their quality.”

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Posted 2 months ago

“Good product and a solid company”

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Posted 2 months ago

“Really great and fast service and delivery. The watch is just as advertised, really beautiful and great quality”

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Posted 2 months ago

“Wonderful watch, incredible design, fast shipping, excellent service. For this price is very difficult find a better watch”

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Posted 2 months ago

“Excellent communication, good quick shipping and the watch is fantastic value for money.”

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Posted 2 months ago

“Whilst Sternglas is in Germany, I shopped from the U.S. west coast. Like their watches, Sternglas website is made simple and straightforward ("minimalism" !!!). Thus, it was pretty easy from browsing the products to checking out. The shipping process was prompt and it took about one week from ordering to receiving the watch I wanted to have. We are living in a digital world and I see less and less people wear a wrist watch. Even if they do, many are wearing a multifunctional smart watch these days! However, if you are missing the analog world and loving the beauty of traditional wrist watches, Sternglas is here for you!”

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Posted 2 months ago

“Great customer care, and timely delivery. No pun intended.”

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Posted 2 months ago

Thank you very much for your great review! :)

Posted 2 months ago

Sternglas GmbH is rated 4.8 based on 1,829 reviews