Sternglas GmbH Reviews

Name: Sternglas GmbH
Address: Ballindamm 3, Hamburg, Hamburg
Rating: 4.77

4.8 Rating 1,854 Reviews

95 %

of reviewers recommend Sternglas GmbH

4.8

Based on 1,854 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Sternglas GmbH 5 star review on 25th March 2024

141

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really great and fast service and delivery. The watch is just as advertised, really beautiful and great quality”

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Posted 2 months ago

“Wonderful watch, incredible design, fast shipping, excellent service. For this price is very difficult find a better watch”

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Posted 2 months ago

“Excellent communication, good quick shipping and the watch is fantastic value for money.”

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Posted 2 months ago

“Whilst Sternglas is in Germany, I shopped from the U.S. west coast. Like their watches, Sternglas website is made simple and straightforward ("minimalism" !!!). Thus, it was pretty easy from browsing the products to checking out. The shipping process was prompt and it took about one week from ordering to receiving the watch I wanted to have. We are living in a digital world and I see less and less people wear a wrist watch. Even if they do, many are wearing a multifunctional smart watch these days! However, if you are missing the analog world and loving the beauty of traditional wrist watches, Sternglas is here for you!”

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Posted 2 months ago

“Great customer care, and timely delivery. No pun intended.”

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Posted 2 months ago

Thank you very much for your great review! :)

Posted 2 months ago

“Fantastic brand! Have been eyeing a few of their watches for a while. Purchased a watch on a Saturday and received it by the following Wednesday, incredibly fast shipping; especially for international shipping. Customer service is fantastic.”

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Posted 2 months ago

“An excellent purchase experience. Remarkable customer service and shipping.”

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Posted 3 months ago

“Good products, nice company and fast delivery.”

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Posted 3 months ago

“Modello Berlin verde con data e cinturino nero. Bello da vedere ma progettato male: non si legge l'ora se non in piena luce perché il grigio scuro delle lancette non fa contrasto col verde del quadrante. Dalla foto non si capisce, ma mentre gli indici sono bianchi e leggibili le lancette sono in metallo grigio. Il datario come in altri Sternglas è troppo piccolo.”

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Posted 3 months ago

Moin Stefano, thank you for your feedback! I apologize that your new watch isn't meeting your expectations completely. If you don't wish to keep it, feel free to reach out to our customer service directly. I'll immediately pass your feedback along to our product team.

Posted 3 months ago

“It took 3 of 4 days to have the Watch shipped, but the day After It was in my hands. Customer service kind and responsive.”

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Posted 3 months ago

“Amazing and elegant watch for the value!”

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Posted 3 months ago

“Absolutely beautiful watch, which I bought as a gift for my boyfriend who didn't want to take it off. The shipping was also very fast, but it just so happened that the watch band was too long, a worry I had when placing the order. However, their customer service was quick to respond and offered to send me a smaller band, free of charge. I will definitely be recommending their watches to literally everyone.”

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Posted 3 months ago

“Very nice and good quality watch for a unbeatable price”

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Posted 3 months ago

“Hi Sarah, I am pleased with my Sternglas watch but unfortunately the conecting piece on the strap has fallen off when I took the watch off last night. I am not happy with this, would it be possible to exchange the strap for a leather one? Do the leather straps have a conventional connector? Regards, Richard Stutchbury.”

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Posted 3 months ago

Moin Richard, thank you for your feedback! I apologize for the inconvenience with your watch strap. Please contact our customer service directly at support@sternglas.com - my colleagues will assist you with any issues. :-)

Posted 3 months ago